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Fintech • News + Entertainment • Software • Database • Financial Services
Manage a small portfolio of investment banking and advisory clients to increase platform adoption, support onboarding, monitor account health, and improve retention. Partner with senior customer success managers on high-priority accounts, create training materials and reports, gather customer feedback, educate users on Octus products and credit markets, and conduct proactive outreach through email, phone, and in-person meetings.
Fintech • News + Entertainment • Software • Database • Financial Services
Own end-to-end client onboarding for the LevPro platform, from scoping and kickoff through configuration, data migration, integrations, testing, training, and go-live. Translate client workflows into scalable system solutions, coordinate with internal and external technical teams, troubleshoot issues, document processes, and support long-term client relationships. The role partners with sales, data, customer success, product, engineering, and third parties while managing multiple implementations and improving implementation processes.
Fintech • News + Entertainment • Software • Database • Financial Services
Lead the architecture and development of scalable AWS-based data ingestion, transformation, and orchestration pipelines. Build reliable data infrastructure using Python, SQL, Airflow, Lambda, ECS, SQS, and Terraform. Establish data modeling, quality, lineage, monitoring, testing, and observability practices while partnering with analysts, scientists, and backend engineers. Mentor senior engineers, guide technical decisions, and provide hands-on leadership for complex data platform initiatives.
