Jobs at Nutrabay

Own product vision, strategy, roadmap, and execution for Nutrabay’s Web, Mobile, and API eCommerce storefront and analytics ecosystem. Lead cross-functional teams, optimize customer journeys and business KPIs, conduct user research, analyze feedback, drive launches and go-to-market strategy, identify growth opportunities, and mentor Product Managers.

Analyze and optimize the D2C storefront through A/B testing, funnel analytics, session recordings, user interviews, and merchandising research. Identify conversion leaks, prioritize experiments, improve PDPs and on-site search, and recommend storefront layouts and promotions. Partner with product, design, marketing, and merchandising teams to translate quantitative and qualitative insights into measurable improvements.

Own supply chain and operations intelligence across fulfillment, logistics, inventory, fraud, vendors, and customer support. Build data models, dashboards, risk scores, allocation logic, optimization tools, and early-warning systems. Partner with product, engineering, procurement, and operations teams to prototype algorithmic solutions, monitor KPIs, and track recommendations through measurable business impact.

Write conversion-focused content for push notifications, email campaigns, SMS, SEO blogs, and Google Web Stories. Research health, fitness, and supplement topics; support campaign ideation and competitor benchmarking; and follow brand tone and style guidelines. The role requires strong English writing, editing, proofreading, SEO fundamentals, adaptability, and collaboration with design and marketing teams. This is a work-from-office internship in Gurugram for students, freshers, or recent graduates.

Develop and execute influencer marketing strategies and campaigns. Identify, evaluate, negotiate with, and manage influencers across social platforms. Coordinate content creation, product seeding, publishing schedules, contracts, payments, and deliverables. Provide creative direction and ensure brand consistency. Track campaign KPIs, analyze performance data, prepare reports, and recommend optimizations to improve reach, engagement, conversions, and ROI.

Supports brand campaign development and execution across digital and offline channels. Manages creator and influencer partnerships, briefs internal and external teams, creates platform-specific social content, tracks campaign performance, and presents insights. The role also monitors trends, competitors, and category developments while collaborating with design and content teams to strengthen brand positioning.

Own endpoint security for Windows and macOS devices, administer Bitdefender GravityZone and JumpCloud, manage MFA, SSO, access provisioning, onboarding and offboarding, and monitor security alerts. Ensure patching, device compliance, endpoint protection, and IT security controls. Investigate incidents, administer Google Workspace and Microsoft 365, provide L1/L2 technical support, maintain IT assets and documentation, and coordinate with vendors.

Manage daily operations across e-commerce marketplaces, including orders, purchase orders, inventory, pricing, dispatch, returns, claims, payments, and marketplace discrepancies. Coordinate with finance, warehouse, logistics, inventory, and marketplace teams to meet SLAs, prevent stockouts, resolve operational issues, and improve fulfillment performance. Prepare recurring operational reports and maintain accurate catalog, pricing, and inventory data.

Manage non-delivery report shipments end-to-end by monitoring courier performance, driving reattempts and corrective actions, coordinating customer closures, and reducing RTO. Track ageing, conversions, fake attempts, escalations, and courier scorecards. Coordinate with Customer Support and courier partners, contact customers when needed, verify delivery information, update shipment platforms, and ensure every action has an owner, deadline, and verified closure.

Manages courier performance across delivery success, NDR, RTO, TAT, SLA adherence, and customer-impact metrics. Monitors courier scorecards, identifies performance gaps, escalates delayed or misrouted shipments, drives corrective actions, and ensures issue closure. Coordinates with courier partners, Customer Support, Warehouse, Product, and Logistics teams to improve last-mile delivery, reduce avoidable RTO, and resolve operational dependencies. Analyzes courier MIS and operational reports using Excel or Google Sheets.

Manage non-delivery report shipments from monitoring through final closure. Track courier performance, reattempts, ageing, delivery conversion, RTO, and SLA compliance; coordinate corrective actions with courier partners and Customer Support; contact customers to verify delivery details; escalate fake attempts and unresolved cases; maintain courier scorecards; and prioritize high-value, prepaid, repeat-NDR, and ageing shipments.

People Success Intern will partner with the Head of HR on strategic people initiatives, HR process automation, people analytics, organizational design, incentive structures, AI workflow deployment, HRBP enablement, and strategic recruitment. The role requires an AI-native, systems-oriented problem solver with strong emotional intelligence, analytical ability, ownership, and cross-functional collaboration skills. This is a 3–6 month, work-from-office internship in Gurugram with potential for a full-time offer.

Build and own reliable data ingestion and transformation pipelines across AWS, S3-Iceberg, Redshift, Glue, Fivetran, Airflow, and dbt. Design medallion architecture, migrate legacy jobs, implement monitoring and data quality controls, optimize infrastructure costs, and partner with analysts and analytics engineers to deliver governed data for reporting and decision-making.

Supports product operations for warehouse, logistics, courier, and fulfillment systems. Responsibilities include tracking bugs and operational exceptions, coordinating issue resolution, preparing BRDs, user stories, SOPs, process flows, test cases, and release notes, supporting UAT, creating dashboards and reports, documenting workflows, training internal users, and identifying process or product improvements. The intern collaborates with warehouse, inventory, logistics, product, technology, and customer support teams to improve system adoption and operational efficiency.

Owns production execution across third-party manufacturing partners, coordinating with R&D, Quality, Procurement, and Supply Chain. Responsibilities include production planning, troubleshooting, NPD scale-up, commercialization, quality and process compliance, yield and wastage management, cost and productivity improvement, SOP development, and manufacturer performance tracking. The role drives timely dispatch, reduces batch failures and production losses, and ensures external partners meet approved specifications, quality standards, cost targets, and timelines.

Procures raw and packaging materials, manages contract manufacturers and vendor relationships, negotiates costs, mitigates supply risks, determines delivery quantities and timing, and forecasts demand. The role requires vendor development, inventory planning, communication, negotiation, analytical problem-solving, and ownership of projects in a fast-paced, office-based environment.

Provides administrative and facilities support across offices and warehouses in Delhi, Gurgaon, and nearby locations. Responsibilities include managing supplies, inventory, assets, maintenance, vendors, invoices, dispatches, travel logistics, employee expense data, routine queries, and engagement activities. The role coordinates with HR, Finance, IT, Procurement, and service providers while maintaining records, following up on tasks, and ensuring smooth workplace operations.

Own the post-purchase product experience, including order tracking, delivery communications, cancellations, refunds, complaints, and self-service support. Build proactive customer communication flows, identify journey issues, and develop solutions through hypotheses, experiments, and cross-functional collaboration with product, operations, CX, technology, engineering, and business teams.

Design and manage social media creatives, campaign assets, catalogs, marketplace listings, and Amazon A+ Content for Nutrabay products. The role involves creating static designs, carousels, banners, and product imagery; collaborating with marketing, content, performance, and product teams; maintaining brand consistency; optimizing assets for platforms and audiences; refreshing creatives based on trends and performance; and organizing design templates and source files.

Own and optimize product listings across D2C, Amazon, marketplace, and quick-commerce channels. Improve PDP conversion, organic rankings, search visibility, and listing health through keyword research, competitor audits, content and image updates, and platform compliance. Track SKU-level metrics, identify underperformers, coordinate with creative and technology teams, support channel reporting, and implement relevant platform feature and algorithm updates.