Jobs at Nutrabay

Own CRM copy and content strategy across email, WhatsApp, push, SMS, and RCS. Develop sales campaigns, customer journeys, promotional messaging, and landing-page content while maintaining brand consistency. Collaborate with CRM, design, product, performance marketing, and cataloguing teams to execute campaigns accurately and on schedule. Analyze performance metrics, conduct copy experiments, and optimize messaging to improve conversions, retention, revenue, and average order value.

Creates photorealistic 3D product mockups, CGI animations, product visualizations, and visual effects for launches, commercials, and marketing campaigns. Responsibilities include 3D modeling, texturing, lighting, rendering, compositing 3D elements with live-action footage, and staying current with CGI trends. The role requires strong communication, independent work, deadline management, and a portfolio demonstrating commercial 3D artistry.

Analyze product and digital customer journeys to identify friction, conversion drop-offs, and improvement opportunities. Maintain data layers, event tracking, product KPIs, dashboards, and funnel analyses across web and mobile platforms. Design and evaluate A/B tests, measure product release impact, and translate findings into actionable recommendations. Collaborate with Product Managers, Engineering, and Business teams to support data-driven product roadmap decisions.

Supports product operations by identifying requirements and gaps, collaborating with engineering and design, creating wireframes and user stories, assisting with product roadmaps, and coordinating product launches with marketing and operations teams. The role focuses on improving internal and external e-commerce products and customer experiences while learning from experienced technology and industry professionals.

Make outbound calls to customers with failed delivery attempts, validate non-delivery remarks, capture customer instructions, update records, and coordinate with logistics teams on re-attempts and issue resolution. Support efforts to reduce return-to-origin shipments while meeting calling targets and turnaround times.

Analyze and optimize the D2C storefront through A/B testing, funnel analytics, session recordings, user interviews, and merchandising research. Identify conversion leaks, prioritize experiments, improve PDPs and on-site search, and recommend storefront layouts and promotions. Partner with product, design, marketing, and merchandising teams to translate quantitative and qualitative insights into measurable improvements.

Manages end-to-end influencer marketing campaigns, including creator discovery, outreach, negotiation, onboarding, briefing, execution, relationship management, performance tracking, reporting, and optimization. Develops influencer strategies and creative concepts aligned with brand objectives, coordinates with internal teams, manages agencies and multiple campaigns, and monitors trends across social platforms.

Create motion graphics, reels, short-form videos, and Meta video ads for product launches and campaigns. Edit and animate content using After Effects and Premiere Pro, produce multiple creative variations for performance testing, adapt assets across platforms, and maintain brand consistency. Collaborate with marketing and performance teams, incorporate feedback and ad-performance insights, and organize project files, templates, and assets.

Own the end-to-end accounts payable process, including invoice verification, vendor reconciliation, payment runs, accruals, month-end close, GST/TDS compliance, AP reporting, audit support, and process improvement. The role requires managing stakeholder and vendor coordination, maintaining internal controls, reducing payment errors and delays, and improving automation and reporting within a fast-paced finance environment.

Own the vision and roadmap for supply-chain products spanning warehouse, logistics, inventory, fulfillment, and operations. Identify problems, conduct discovery and root-cause analysis, define requirements and workflows, prioritize initiatives, and lead delivery from discovery through launch and impact measurement. Collaborate with Engineering, Operations, Design, QA, and external technology partners while managing UAT, integrations, rollout, adoption, and operational edge cases.

Own product design end to end across web and mobile, from problem definition through developer handoff. Create user flows, wireframes, high-fidelity interfaces, reusable Figma components, and design-system patterns. Collaborate with product, design, and technology teams, incorporate feedback, improve existing experiences, and design new features. Use AI tools for research, ideation, exploration, iteration, content, and workflow automation.

Supports B2B logistics operations by tracking shipments, updating trackers, coordinating with warehouses and courier partners, following up on delays and returns, collecting proof of delivery, maintaining documentation, and preparing operational reports. The role also helps resolve pending cases, identify recurring issues, and improve shipment movement. Strong follow-up, attention to detail, communication, and basic Excel or Google Sheets skills are required.

Lead frontend architecture and development for high-traffic React and Next.js products. Own features end to end from technical design through deployment, build shared design systems, enforce performance, testing, accessibility, and security standards, and optimize rendering and APIs. Mentor engineers, conduct reviews, collaborate with Product, Design, Backend, and DevOps, drive observability and experimentation, and contribute to tooling, technical strategy, hiring, and roadmap planning.

Design intern supporting UX/UI design systems for e-commerce products. Responsibilities include building reusable Figma components, maintaining design consistency, managing component libraries, supporting UX research and competitor analysis, documenting designs, and assisting developer handoff. The role requires collaboration with design and product teams, attention to detail, responsiveness to feedback, and understanding of responsive design fundamentals.

Manage end-to-end e-commerce returns, including inspections, restocking, disposal, refunds, exchanges, and fraud prevention. Coordinate with warehouse, logistics, and customer support teams. Maintain returned-product inventory records, conduct quality checks, analyze return and defect trends, prepare operational reports, and recommend process or policy improvements.

Own product vision, strategy, roadmap, and execution for Nutrabay’s Web, Mobile, and API eCommerce storefront and analytics ecosystem. Lead cross-functional teams, optimize customer journeys and business KPIs, conduct user research, analyze feedback, drive launches and go-to-market strategy, identify growth opportunities, and mentor Product Managers.

Own supply chain and operations intelligence across fulfillment, logistics, inventory, fraud, vendors, and customer support. Build data models, dashboards, risk scores, allocation logic, optimization tools, and early-warning systems. Partner with product, engineering, procurement, and operations teams to prototype algorithmic solutions, monitor KPIs, and track recommendations through measurable business impact.

Develop and execute influencer marketing strategies and campaigns. Identify, evaluate, negotiate with, and manage influencers across social platforms. Coordinate content creation, product seeding, publishing schedules, contracts, payments, and deliverables. Provide creative direction and ensure brand consistency. Track campaign KPIs, analyze performance data, prepare reports, and recommend optimizations to improve reach, engagement, conversions, and ROI.

Own endpoint security for Windows and macOS devices, administer Bitdefender GravityZone and JumpCloud, manage MFA, SSO, access provisioning, onboarding and offboarding, and monitor security alerts. Ensure patching, device compliance, endpoint protection, and IT security controls. Investigate incidents, administer Google Workspace and Microsoft 365, provide L1/L2 technical support, maintain IT assets and documentation, and coordinate with vendors.

Manages courier performance across delivery success, NDR, RTO, TAT, SLA adherence, and customer-impact metrics. Monitors courier scorecards, identifies performance gaps, escalates delayed or misrouted shipments, drives corrective actions, and ensures issue closure. Coordinates with courier partners, Customer Support, Warehouse, Product, and Logistics teams to improve last-mile delivery, reduce avoidable RTO, and resolve operational dependencies. Analyzes courier MIS and operational reports using Excel or Google Sheets.