Jobs at Netwrix Corporation

Own the end-to-end production and growth of global webinars and online events across multiple regions. Responsibilities include topic development, speaker coordination, webinar platform operations, live broadcast production, copywriting, promotional campaign management, partner coordination, post-event follow-up, KPI reporting, and performance optimization. The role collaborates with product, engineering, marketing, sales, external speakers, and advertising partners to generate engagement and pipeline.

Manage customer relationships throughout the lifecycle, including onboarding, product adoption, value realization, health monitoring, renewals, expansion, and advocacy. Define and track customer KPIs, conduct bi-annual health checks, coordinate with internal technical teams, identify risks and opportunities, and communicate customer needs to improve products and outcomes.

Leads the Enterprise West sales organization by recruiting and developing account executives, executing regional strategy, managing pipeline and forecasts, winning enterprise accounts, expanding channel partnerships, and exceeding revenue quotas. The role engages senior security and technology executives, represents the company at events, collaborates cross-functionally, and informs product direction through customer and market insights. Travel of at least 50% across the western United States is required.

Manage and grow Netwrix’s indirect sales pipeline through VARs, distributors, and MSPs. Develop partner growth plans, execute channel strategy, enable partners through training and certifications, drive deal registration and co-selling, launch joint marketing programs, analyze partner performance, and maintain alignment with global channel objectives.

Own the vision, strategy, roadmap, and go-to-market execution for Netwrix Auditor, including its migration from on-premises deployment to multi-tenant SaaS. Lead customer discovery, compliance and security-investigation capabilities, SIEM/SOAR/SOC integrations, AI-driven detection, competitive positioning, and cross-functional execution. Partner with engineering, sales, and customer success to improve renewals, SaaS conversion, audit preparation, and investigation outcomes.

Own the vision, roadmap, go-to-market strategy, and SaaS migration for Netwrix Auditor. Lead customer discovery with compliance and security operations teams, prioritize audit-ready compliance, alerting, forensic investigation, AI-driven detection, and SIEM/SOAR integrations. Partner with engineering, sales, customer success, and analysts to grow renewals, drive SaaS conversion, and establish product success metrics. Requires substantial product management and cybersecurity experience, plus expertise in DSPM, compliance frameworks, security operations, and multi-tenant SaaS modernization.

Own the vision, roadmap, go-to-market strategy, and SaaS modernization of Netwrix Auditor, a compliance auditing and security investigation product. Drive migration from on-premises to multi-tenant SaaS while protecting customer renewals. Partner with engineering, sales, customer success, auditors, compliance teams, and SecOps analysts to deliver audit-ready reporting, framework mapping, real-time alerting, forensic investigation, DSPM, AI-driven detection, and SIEM/SOAR integrations.

Leads Partner Sales Operations for global Channel and MSP organizations. Manages a team, reporting, pipeline visibility, forecasting, Salesforce governance, data quality, dashboards, enablement, and process alignment. Analyzes sales and partner metrics, presents recommendations to leadership, maintains documentation, and drives AI and automation adoption to improve operational efficiency and decision-making.

Provides technical assistance to customers and internal teams by troubleshooting software, systems, infrastructure, and security issues. Analyzes logs and configurations, collaborates with engineering on complex defects, documents solutions, develops diagnostic automation, supports performance optimization, and contributes to process improvements. The role also includes mentoring and technical training within the support organization.

Manage end-to-end customer renewals, including commercial negotiations, contract terms, forecasting, retention, and revenue growth. Partner cross-functionally with Account Management, Customer Experience, Finance, Support, Service Delivery, and Revenue Operations. Analyze customer accounts to identify up-sell and cross-sell opportunities, improve renewal processes, maintain forecast accuracy, and enhance the customer journey through process improvements and automation.

Designs and manages secure, scalable Azure infrastructure for multiple security products. Builds Terraform infrastructure-as-code modules, governs cloud environments, optimizes costs, and develops GitHub Actions CI/CD pipelines with integrated security scanning. Partners with engineering teams, manages operational workflows in Jira, participates in on-call support, and leads root-cause analysis to improve platform resilience.

Leads multiple engineering teams developing identity governance and directory management solutions. Sets technical direction, oversees .NET, SQL Server, Elasticsearch, Azure, and microservices architecture, and ensures scalability, security, testing, and technical integrity. Translates business objectives into engineering strategy, coordinates product consolidation and technical decisions, manages technical debt, and partners with Product, Design, and Security. Recruits and develops engineering leaders while fostering ownership, collaboration, and high performance.

Provide responsive technical support to customers through portal and phone channels. Troubleshoot, reproduce, document, and escalate product issues; maintain customer communication throughout resolution. Create knowledge-base content, collaborate with Customer Success and R&D, improve support procedures, and contribute customer feedback to product and process improvements.

Drive sales growth across the ANZ region by developing regional sales strategy, leading and coaching sales teams, managing key customer and partner relationships, identifying market opportunities, forecasting performance, and closing enterprise-level deals. The role also oversees contract negotiations, cross-functional collaboration, compliance, and regional sales reporting.

Lead investigations and root-cause analysis for complex, recurring, and high-impact customer issues. Provide advanced troubleshooting across enterprise environments, manage critical incidents, collaborate with Engineering and R&D, prepare technical escalations, mentor support engineers, and improve documentation, automation, and support processes.

Develop scalable backend services and identity recovery capabilities for Active Directory, Microsoft Entra ID, and Okta across on-premises and SaaS environments. Design architecture, APIs, distributed systems, and cloud-native services; integrate AI for recovery automation and anomaly detection; support customer issue resolution; and collaborate with product and engineering leadership. Mentor engineers while advancing secure, high-quality identity security products.

Owns Netwrix’s global webinar program from topic development and speaker coordination through live production, recording, promotion, follow-up, and reporting. Manages webinar platforms, global calendars, scripts, presentations, multi-channel campaigns, advertising partners, and lead-generation workflows. Tracks registrations, attendance, engagement, and pipeline contribution while using performance data and audience feedback to optimize content, formats, and production quality across NAM, EMEA, and APAC.

Manage and execute contract renewals to maximize retention and incremental revenue. Negotiate terms with customers, forecast renewals accurately, identify up/cross-sell opportunities, and collaborate with Sales, Customer Experience, and Revenue Operations to improve processes and automate the customer journey.

Develop and maintain the web-based admin console and desktop app for Identity Recovery (AD, Entra ID, Okta). Own UX for complex recovery workflows, real-time notifications, auth/account UI, and contribute full‑stack backend services. Drive SaaS migration, integrate AI capabilities, collaborate with product and customer teams, and ensure scalable secure enterprise experiences.

Design and implement scalable backend services for on-prem and SaaS identity recovery (Active Directory, Entra ID, Okta). Influence architecture, integrate with platform products, adopt cloud/containerization and AI capabilities, triage customer issues, and mentor engineers.