Jobs at NetSmart

Leads Java full-stack engineering teams and provides hands-on technical direction across software architecture, development, cloud-native systems, and operational excellence. Manages engineers, budgets, resources, performance, Agile project delivery, roadmap alignment, stakeholder collaboration, and continuous improvement. Oversees secure, scalable, highly available applications using Java, Spring Boot, microservices, Angular, cloud platforms, and relational databases. Participates in rotational on-call support.

Develop, maintain, and scale automated testing frameworks and reusable test harnesses for UI, API, integration, functional, regression, and performance testing. Collaborate with engineering and product teams to assess testability, identify defects and risks, document coverage, and support releases with manual testing when needed. Participate in rotational on-call support.

Supports consulting operations by maintaining project and services backlog data, tracking milestones, budgets, schedules, and project health. Analyzes operational and financial performance, prepares recurring reports, identifies risks, and drives process improvements, workflow optimization, automation, and data enhancements. Collaborates with Sales, Finance, PMO, Services, Project Managers, and Practice Directors to improve project execution, productivity, financial performance, and client satisfaction.

Lead multiple complex healthcare technology engagements, including enterprise implementations, digital transformation, workflow optimization, system integrations, and organizational change initiatives. Manage client executive relationships, delivery standards, communications, risks, scope, schedules, costs, and engagement financial performance. Partner with sales teams on opportunities while guiding projects from strategy through adoption and leading teams to achieve measurable client outcomes.

Provides healthcare IT solution architecture and consulting for client implementations. Designs workflows, guides upgrades and system changes, troubleshoots solutions, supports maintenance and testing, manages client expectations, and ensures project goals are met. Builds client relationships, communicates complex architecture concepts, transfers knowledge, resolves escalated issues, and mentors solution teams. Travel up to 20% is expected, with occasional extended hours for client support.

Deliver remote and onsite training for Netsmart products, creating documentation and multimedia learning materials for clients and internal stakeholders. Identify user challenges, manage training logistics, communicate technical concepts to varied audiences, maintain product expertise, and support implementation and managed services teams. Collaborate cross-functionally to advocate for end users and ensure consistent messaging.

Own and evolve the database layer of a cloud-hosted healthcare SaaS platform. Responsibilities include designing SQL Server schemas, stored procedures, reporting warehouses, migrations, integrations, security controls, and audit trails. The role requires performance tuning, concurrency troubleshooting, CI/CD database deployments, and collaboration with .NET developers on efficient data access. It also supports healthcare compliance, data reconciliation, and modernization of legacy T-SQL logic into application services.

Leads complex software and solution architecture initiatives, guiding technical teams, defining current and future-state roadmaps, and ensuring scalable, resilient, compliant systems. Designs .NET microservices and full-stack solutions using cloud platforms, databases, and modern web technologies. Provides technical leadership, stakeholder communication, code reviews, mentoring, operational optimization, disaster recovery planning, and collaboration with DevOps teams on automation and CI/CD.

Develop and maintain healthcare software for the MyEvolv EHR platform using C#, .NET, and SQL. Responsibilities include full software development lifecycle participation, requirements analysis, coding, testing, debugging, deployment, code reviews, Agile ceremonies, performance improvements, and on-call support. The role collaborates with product managers, architects, and engineers while gradually taking ownership of features and learning healthcare workflows and cloud technologies.

Manage enterprise IT and software development projects from prioritization through delivery. Coordinate cross-functional technical and product teams, clarify scope and tradeoffs, monitor backlogs, risks, resources, and project status, and provide stakeholder reporting. Maintain project documentation and dashboards, track KPIs, resolve escalated issues, advise business partners, and apply Agile and Waterfall methodologies to deliver projects on time, within scope, and within budget.

Coordinate project teams and monitor plans, schedules, hours, budgets, expenditures, and timelines to support on-time, on-budget delivery. Serve as a key communication point, prepare status updates, maintain project assets and databases, coordinate associates, track progress, and identify workflow improvements using automation and AI-powered tools. The role may require irregular hours and travel up to 20% to support clients and projects across time zones.

Lead design and delivery of complex solution architectures, guide technical teams (onsite/offshore), build full‑stack software, apply Agile delivery, troubleshoot production issues, set metrics, report risks, and participate in on‑call rotations.

Leads the Post-Acute Solution Consulting team, coaching consultants and coordinating resources for sales priorities. Manages demo environments and databases, supports bids and RFPs, and delivers high-value client presentations and product demonstrations. Partners with sales teams to communicate product advantages, contributes clinical and workflow expertise, and oversees special projects including research, whitepapers, training, and seminars. Requires post-acute healthcare experience and up to 50% travel.

Serves as the first point of contact for clients with technical or solution-related issues. Diagnoses and resolves standard problems by phone or online, documents support requests, gathers information, escalates complex issues, completes required training, and collaborates with internal and external stakeholders to advance client solutions.

Coordinate project teams and communications, maintain project assets and databases, distribute status updates, coordinate project resources, and track timelines and budgets. Support sales and consulting teams by developing client-specific scopes of work and RFP presentations. Use automation and AI-enabled tools to improve project workflows and productivity.

Provides technical application support for web-based SaaS products, troubleshooting configuration, functionality, bugs, and enhancement questions from intake through resolution. Documents solutions, communicates with clients, escalates complex issues to cross-functional teams, and supports client-facing webinars and training. The role requires a bachelor’s degree or equivalent experience; customer service, software support, healthcare technology, and SQL knowledge are preferred.

Leads clinical quality and training for Coding and OASIS review programs. Oversees reviewer competency, conducts QA reviews, identifies trends, develops training, supports client onboarding, answers complex coding questions, aligns stateside and offshore workflows, tests platform functionality, and communicates quality issues to stakeholders. Requires expertise in ICD-10 coding, OASIS guidelines, and home health regulations.

Designs and delivers large-scale software solutions, develops architectural requirements and roadmaps, guides implementation, and participates in architecture governance. The role provides technical leadership, stakeholder communication, emerging-technology evaluation, and coaching while ensuring solutions meet security, compliance, performance, standardization, and cost objectives. Occasional after-hours availability is required for rotational on-call support.

Drive new business through consultative prospecting, lead qualification, solution planning, pipeline management, and relationship development with prospective Netsmart clients. Evaluate client needs, recommend appropriate technology services and solutions, and collaborate with technical and marketing teams to complete RFPs. The role also involves executive-level communication, presentations, and growing the existing sales pipeline through direct customer contact.

Provides expert Netsmart EHR solution and workflow design during client engagements. Guides clients through implementations, upgrades, system changes, troubleshooting, maintenance, and knowledge transfer. Manages client expectations, resolves escalated issues, supports project delivery, and mentors solution teams on methodology and best practices. Requires healthcare IT implementation or consulting experience, EHR experience, project management background, and the ability to communicate architecture concepts to technical, clinical, and operational stakeholders. Travel up to 20% is expected.