Jobs at NCR Atleos

The Software Support Analyst assists clients by identifying product bugs and suggesting configuration changes, providing technical support, managing issues, and ensuring customer satisfaction.

Investigate and resolve ATM settlement claims by analyzing receipts, CIT documentation, and processor data to determine liability, financial impact, and root cause. Communicate with customers, armored vendors, and internal teams; track claim progress and payments, prepare reports and trend analyses, and identify cost-control and process-improvement opportunities while maintaining accuracy and ownership.

Serve as primary liaison for assigned retail clients, manage expectations per contracts and SLAs, perform portfolio reviews, identify and resolve performance issues, lead get-well and continuous improvement plans, deliver KPI presentations, gather customer feedback, and partner with sales and product teams to improve satisfaction and retention.

Support FP&A activities for US/Mexico (and Canada) business units: analyze KPIs, revenue, costs, expenses, and investments; develop financial and business analysis; track and report historical and forecasted trends; recommend efficiency and profitability actions.

The Procurement & Supply Chain Junior Analyst manages supplier registration, coordinates risk assessments, maintains supplier data, delivers training, and supports process improvements.