monday.com
All Teams
Customer Experience
At monday.com, we are committed to excellence and innovation, and we infuse creativity into every aspect of our work to craft memorable customer experiences. Joining our global CX department means embracing a dynamic role that transcends traditional support. As we continue to expand, we are looking for dynamic individuals to become integral members of our team.
View Gallery
Close
Employee Reviews
“Our job is all about investigation: digging into symptoms, using internal tools to diagnose the issue and coming up with the best solution for the user. At the end of the day, we are here to support and guide our users, with the ultimate goal of improving their overall experience with the platform.”
Close
Quintana had a quote that came to mind when asked what it’s like to work on the customer experience team. “‘The journey of a thousand miles begins with a single step,’” she said. “I love this quote to describe my team and their solutions-driven learning styles, in particular because it also pretty accurately equates product and technical learning to a thousand-mile journey! The culture of collaboration and constant learning encourages those steps to be taken comfortably."
“I’d compare our team to a potluck dinner — everyone brings something different, and it’s the variety that makes it so great. We lean into each other’s strengths, share knowledge freely, and always come together to create something that works. When a solution isn’t clear, we get creative, try new combinations and find a way to help the customer reach their goal.”
Recently posted jobs
Artificial Intelligence • Productivity • Sales • Software
As a Senior Data Scientist at monday.com, you'll lead ML and AI projects, drive marketing insights, and optimize business decisions using data science.
Artificial Intelligence • Productivity • Sales • Software
The Channel Partner Manager will oversee relationships with partners in Spain and Portugal, manage strategic sales, optimize partner performance, and collaborate across teams to build relationships.
Artificial Intelligence • Productivity • Sales • Software
The Product Marketing Manager for monday CRM will drive go-to-market strategy, shape messaging, conduct market research, and create marketing assets to increase product adoption and sales support.
