Jobs at Model N

The Senior Support Operations Analyst will analyze support data to provide actionable insights, define metrics, collaborate across teams, improve data quality, and evaluate AI-enabled tools. They will ensure support data drives product and customer decisions, reflecting customer experience and operational health.

The Regional Sales Manager will prospect and close new business, manage accounts, run meetings, and achieve sales quotas in the Life Sciences sector.

Build and maintain highly available, observable cloud-native systems. Implement CI/CD pipelines, IaC, and monitoring; operate AWS and Kubernetes; lead incident response, automation, and reliability improvements.

The Sr. Corporate Counsel advises on technology transactions, privacy, employment, and M&A. The role requires legal expertise, negotiation skills, and leveraging AI for efficiency.

Lead platform product strategy, roadmap, and outcomes for shared services (data, identity/security, workflow, APIs, integration, observability, AI). Build and grow PM teams, drive extensibility and developer experience, ensure non-functional outcomes (performance, scale, reliability, security/compliance), and establish intake/prioritization governance to accelerate product-line development and platform adoption.

The Senior Consultant will design and implement ETL workflows, develop data visualizations, and manage software development processes while collaborating with various teams and stakeholders to ensure project delivery.

Manage strategic enterprise pharmaceutical and life sciences accounts for 340B and Gross-to-Net solutions. Lead consultative, multi-stakeholder sales cycles, drive new customer acquisition and account expansion, maintain Salesforce pipeline and forecasting, collaborate with Product and Solutions Engineering to position the Truzo platform, meet revenue targets, and advise customers on 340B compliance, pricing, and operational efficiency.

Design, build, and maintain data ingestion pipelines (Fivetran) into Snowflake, transform raw data into analytics-ready models, and create Tableau dashboards to track financial and GTM metrics. Partner with Finance and stakeholders to define KPIs, validate and reconcile metrics across CRM/ERP systems, manage Snowflake objects and governance, analyze revenue and usage trends, and improve analytics workflows and self-service reporting.

Create and support web-based, in-app learning content and simulations using Ngage/Pendo and Parta.io. Facilitate customer learning sessions, apply web/UX design principles, produce documentation, troubleshoot product learning issues, and assist with admin and project tracking under mentorship.

Manage and grow a portfolio of enterprise accounts within Model N's Top 100, lead complex SaaS sales cycles, drive cross-sell/upsell and renewals, build executive relationships, collaborate with internal teams, maintain Salesforce pipeline, and meet/exceed ARR and funnel targets.

Lead pre-sales activities for Model N's Life Sciences suite across EMEA: run discovery sessions, build business cases/ROI, configure and deliver tailored demos, collaborate with sales, marketing and product, present at events, and act as a product specialist and industry advocate.

Senior pre-sales consultant driving discovery, demos, business cases and ROI/TCO for Model N Life Sciences solutions. Collaborates with sales, marketing, product and services, presents at events, masters Salesforce/AgentForce administration, and provides thought leadership on pharma pricing, tendering, quoting and contracting to support European sales growth.

Hunter-focused enterprise sales role responsible for full sales cycle to acquire new logos in down-market life sciences. Build pipeline via outbound prospecting, lead consultative engagements for revenue management services, collaborate cross-functionally for smooth handoffs and market feedback, and leverage Salesforce and generative AI tools to drive results and exceed quota.

Lead Truzo's commercial strategy to drive revenue through new customer acquisition, strategic account expansion, pipeline management, forecasting, and executive relationships. Partner with Product, Marketing, Customer Success, and Operations to shape product roadmap and go-to-market. Build and coach a high-performing strategic account team focused on 340B and regulated life sciences customers.