Jobs at Model N

Provides advanced technical support for Salesforce-based SaaS applications, resolving complex configuration, data, integration, security, and platform issues. Owns customer escalations, conducts root cause analyses, leads upgrades and release validation, creates technical documentation, and drives process improvements. The role serves as a technical customer contact, collaborates with product and operations teams, supports global customers, and mentors junior engineers.

The Regional Sales Manager will prospect and close new business, manage accounts, run meetings, and achieve sales quotas in the Life Sciences sector.

Manage strategic enterprise pharmaceutical and life sciences accounts for 340B and Gross-to-Net solutions. Lead consultative, multi-stakeholder sales cycles, drive new customer acquisition and account expansion, maintain Salesforce pipeline and forecasting, collaborate with Product and Solutions Engineering to position the Truzo platform, meet revenue targets, and advise customers on 340B compliance, pricing, and operational efficiency.

Create and support web-based, in-app learning content and simulations using Ngage/Pendo and Parta.io. Facilitate customer learning sessions, apply web/UX design principles, produce documentation, troubleshoot product learning issues, and assist with admin and project tracking under mentorship.

Manage and grow a portfolio of enterprise accounts within Model N's Top 100, lead complex SaaS sales cycles, drive cross-sell/upsell and renewals, build executive relationships, collaborate with internal teams, maintain Salesforce pipeline, and meet/exceed ARR and funnel targets.

Lead pre-sales activities for Model N's Life Sciences suite across EMEA: run discovery sessions, build business cases/ROI, configure and deliver tailored demos, collaborate with sales, marketing and product, present at events, and act as a product specialist and industry advocate.

Senior pre-sales consultant driving discovery, demos, business cases and ROI/TCO for Model N Life Sciences solutions. Collaborates with sales, marketing, product and services, presents at events, masters Salesforce/AgentForce administration, and provides thought leadership on pharma pricing, tendering, quoting and contracting to support European sales growth.

Lead Truzo's commercial strategy to drive revenue through new customer acquisition, strategic account expansion, pipeline management, forecasting, and executive relationships. Partner with Product, Marketing, Customer Success, and Operations to shape product roadmap and go-to-market. Build and coach a high-performing strategic account team focused on 340B and regulated life sciences customers.