Jobs at Model N

The Technical Consultant leads software implementation life cycles, ensuring system reliability, providing tech support, and optimizing performance through configuration, testing, and troubleshooting.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

Create, maintain, and improve user guides, release notes, API docs, and help content for an enterprise revenue-management product. Collaborate with PMs, engineers, and QA, manage docs in a CCMS, enforce style and information architecture, drive doc quality metrics, and use AI/LLM tools to accelerate drafting, classification, and QA while ensuring technical accuracy.

Lead global cloud and SaaS operations to ensure availability, performance, incident response, and compliance. Manage distributed engineering, NOC, and incident teams; drive operational maturity, automation, cost optimization, vendor management, and cross-functional partnership with Security, Product, and Support.

The Senior Support Operations Analyst will analyze support data to provide actionable insights, define metrics, collaborate across teams, improve data quality, and evaluate AI-enabled tools. They will ensure support data drives product and customer decisions, reflecting customer experience and operational health.

The Senior Consultant will design and implement ETL workflows, develop data visualizations, and manage software development processes while collaborating with various teams and stakeholders to ensure project delivery.

Design, build, and maintain data ingestion pipelines (Fivetran) into Snowflake, transform raw data into analytics-ready models, and create Tableau dashboards to track financial and GTM metrics. Partner with Finance and stakeholders to define KPIs, validate and reconcile metrics across CRM/ERP systems, manage Snowflake objects and governance, analyze revenue and usage trends, and improve analytics workflows and self-service reporting.

The Senior Consultant will lead software implementation projects, conduct workshops for requirements gathering, assist in application configuration, perform testing, and train users while ensuring solutions meet client expectations.

The Senior Manager, FP&A will lead financial consolidation, manage long-range planning, and support M&A initiatives in a SaaS environment. This role requires collaboration across executive leadership and various finance teams.

The Senior FP&A Analyst will support financial planning, analysis, forecasting, and reporting by collaborating with various teams to enhance financial accuracy and performance.

The Regional Sales Manager will prospect and close new business, manage accounts, run meetings, and achieve sales quotas in the Life Sciences sector.

The Sr. Corporate Counsel advises on technology transactions, privacy, employment, and M&A. The role requires legal expertise, negotiation skills, and leveraging AI for efficiency.