Senior Operations Analyst ( Data Analysis & Resource Management)

Posted 5 Days Ago
Be an Early Applicant
Hyderabad, Telangana
Hybrid
Senior level
Information Technology • Business Intelligence
The Role
The Senior Operations Analyst will support resource planning and allocation, improve management reporting quality, and manage resource deployment. They'll collaborate with Project Managers to interpret resource plans, identify process improvements, and enhance staffing information's accuracy. Additionally, the role involves analytics, ad hoc analysis, and demand-supply model development for staffing capacity.
Summary Generated by Built In

Job Responsibilities

  • Support management in driving resource planning and allocation, ensuring optimal utilization of a company’s resources and smooth operations and delivery.
  • Improve the quality and efficiency of the management reporting process and underlying data
  • Manage quality of Resource Information and Reporting :
  • Manage the reporting process for the weekly management cadence; coordinating with the operation analyst team
  • Identify process improvements in the reporting system, meeting formats, underlying systems and processes
  • Improve quality and availability of staffing information for project managers and the overall business leadership
  • Drive compliance across the organization supported by the operations team
  • Analytics and Ad Hoc Analysis:
  • Help Develop / Manage the demand and supply models for staffing capacity
  • Work with the team, to provide better visibility into revenue, billings, staffing forecasts a monthly and quarterly basis
  • Support Ad Hoc Requests for operations reports and analysis
  • Manage resource deployment:
  • Works with Project Managers to interpret resource plans
  • Coordinates with the practice area leaders to drive resourcing decisions
  • Identify and Overcome resource shortages using capacity modeling, resource management techniques, reallocating resources, assigning more staff, etc.

Job Qualification

  • Bachelor's Degree in related discipline or equivalent professional experience
  • 5-8 years’ experience in a professional/client services capacity, with exposure to data management & analysis, communication, change management, and documentation.
  • Ability to collect, organize, analyze, and disseminate significant amounts of data and information with attention to detail and accuracy. Should be good at reading numbers, analyzing trends, etc.
  • Should be good at creating capacity planning models, financial reporting, utilization, skill set matrix etc.
  • Advanced skills in MS Excel, MS PPT, Power BI or any other data analysis tools.
  • Advanced ability to work within a virtual team environment, including virtual resource management

About Model N

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For the last 25 years, our intelligent platform has powered digital transformation for pharmaceutical, medtech, and high-tech companies with integrated technology, data, analytics, and expert services that deliver deep insight and control. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology, Broadcom, and Microchip Technology. For more information, visit www.modeln.com

Top Skills

Excel
Ms Powerpoint
Power BI
The Company
HQ: San Mateo, CA
1,302 Employees
On-site Workplace
Year Founded: 1999

What We Do

Model N enables life sciences and high tech companies to drive growth and market share, minimizing revenue leakage throughout the revenue lifecycle. With deep industry expertise and solutions purpose-built for these industries, Model N delivers comprehensive visibility, insight and control over the complexities of commercial operations and compliance. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading pharmaceutical, medical technology, semiconductor, and high tech companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology, Broadcom and Microchip Technology. For more information, visit www.modeln.com.

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