Jobs at Mercy

Analyzes business processes and requirements, configures and tests application modules, develops functional specifications, maps data and processes, resolves process gaps, supports security setup, interfaces, migrations, and documentation. The role also performs light programming, vendor coordination, and small to intermediate project management, with a strong focus on Lawson S3, supply chain, finance, and enterprise systems.

Plans, designs, evaluates, acquires, implements, and maintains Mercy’s voice and data network infrastructure. Ensures network availability, performance, security, and integrity while supporting existing systems and deploying new services. Performs cost analysis, vendor comparisons, troubleshooting, and solution development based on business requirements. The role is on-site at Mercy Fort Smith Hospital and Clinics.

Builds and maintains relationships with community leaders, elected officials, and stakeholders to advance Mercy’s reputation, presence, and business goals. Leads community engagement initiatives, promotes programs and services, gathers feedback, advises leadership, and coordinates with federal and state government relations teams on public policy opportunities and issues.

Answers and routes incoming and outgoing calls, pages physicians, provides patient information, handles registration and referral calls, and may dispatch Safety, Security, and Maintenance teams. Requires clear communication, basic computer and keyboarding skills, ability to navigate multiple software systems, and Microsoft Office knowledge.

Leads financial planning, forecasting, budgeting, business case development, financial reporting, ROIC analysis, and strategic financial modeling. Oversees mid-month forecasting, long-range planning, Strata administration, data security, integrations, and financial reporting tools. Provides technical review, guides coworkers, coordinates projects, supports technology request analysis, and collaborates with senior leaders and cross-functional stakeholders.

Manage claims and litigation matters from opening through closure, maintaining accurate records, deadlines, documentation, and financial activity. Track matters, coordinate with attorneys and stakeholders, support insurance reporting and audits, and prepare dashboards and analyses for leadership. Improve legal operations through standardized workflows, technology, automation, AI tools, templates, prompts, and guides. No prior legal experience is required; the role emphasizes analytical ability, communication, technical aptitude, initiative, and willingness to learn.

Manages clinical and non-clinical equipment for capital projects across multiple healthcare locations. Coordinates project planning, budgeting, procurement, equipment integration, quality standards, cost optimization, and Ministry goals. Provides expertise across complex, concurrent projects, negotiates with stakeholders, supports financial analysis, and collaborates with clinical and management teams. Occasional travel of less than 20% is required.

Leads Mercy’s enterprise Consumer Intelligence and Voice of Consumer strategy. Oversees market research, patient and consumer feedback, digital behavior analysis, social listening, segmentation, competitive intelligence, trend forecasting, and market opportunity assessments. Advises executive leadership and partners with Marketing, Digital, and Operations to improve consumer journeys, patient experience, service development, and growth. Manages the Consumer Intelligence team, research partners, budgets, KPIs, and enterprise reporting.

Coordinates orientation and initial training for outpatient clinical caregivers. Designs and implements education modules using adult-learning techniques, facilitates training, supports emergency medical intervention initiatives, and provides ongoing coaching, feedback, and performance management. Promotes organizational initiatives and collaborates across Mercy communities. The role requires clinical credentials, training experience, strong communication and relationship-building skills, and occasional travel within neighboring communities.

Develops regional and local marketing plans, informs budget and operational priorities, drives patient growth and retention, and manages client relationships across designated communities. Uses qualitative and quantitative data for decision-making, supports financial and budgeting activities, and strengthens healthcare brand relationships within the community.

Directs financial statement preparation, reporting, fiscal controls, financial analysis, and fiduciary oversight for hospital and health system business units. Partners with leadership on financial decisions and performance improvement, responds to reporting requests, supervises finance staff, and develops team members. Requires strong accounting knowledge, GAAP expertise, analytical and communication skills, and proficiency in Microsoft Office.

The Senior Consultant, Decision Support analyzes financial performance, identifies margin improvement opportunities, develops comparative methodologies and monitoring tools, and recommends actionable strategies. The role partners with CFOs and operational leaders to investigate root causes, support decision-making, monitor progress, and sustain improvements across the healthcare ministry.

Plans, designs, acquires, implements, and maintains Mercy’s voice and data network infrastructure. Evaluates business requirements, develops networking solutions, manages project planning and cost analysis, compares vendors, and ensures network availability, recoverability, performance, and integrity. Troubleshoots complex Cisco ACI issues, supports network automation and telemetry, manages lifecycle activities, and collaborates with IT teams in a high-availability healthcare environment.

Leads application development across the software development lifecycle, including requirements analysis, system design, coding, debugging, testing, data warehouse development, system implementation, documentation, and user training. Analyzes complex business problems and develops cost-effective automated solutions. Requires expertise in Cogito, Caboodle, data modeling, SQL-based data analysis, code management, and agile methodologies, with preferred Epic HB/BP experience and Clarity certification.

Leads regional and local marketing strategy, community engagement, strategic campaigns, events, and outreach for Mercy. Partners with healthcare leaders and community stakeholders to drive patient growth, retention, brand awareness, and reputation. Oversees regional client relationships, coordinates priorities, manages change, and analyzes marketing performance and ROI to optimize results.

Analyzes financial performance and identifies margin improvement opportunities for Mercy. Develops comparative methodologies and standardized monitoring tools, investigates root causes with operational leaders, recommends actions, and tracks progress. The role requires translating complex financial data into actionable insights and collaborating with community leadership and non-financial stakeholders.