Associate Principal - Network Specialist
Mercy Telecom Technology
Position on site at this location:
Mercy Technical Services
3637 S Geyer Rd
Saint Louis, Missouri 63127
*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.
The Associate Principal - Network Specialist plays a critical role in the planning, design, acquisition, and implementation of Mercy's voice and data network services. This position evaluates business requirements to develop robust networking solutions, conducts comprehensive project planning, and performs cost analysis and vendor comparisons. The role also involves managing infrastructure to ensure high availability, recoverability, performance, and integrity through both maintenance of existing systems and implementation of network enhancements.
Required Qualification(s):
- Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
- Experience: Relevant technical or business work experience. Extensive experience with complex technical environments, including Cisco networking, LAN/WAN, wireless technologies, VoIP, and advanced routing protocols.
Technical Skills (Highly Preferred):
Proficiency in:
- Network automation with tools like Python, Ansible, REST API, or Postman.
- Monitoring and telemetry in ACI (e.g., Cisco NAE, SNMP, NetFlow, or Syslog).
- Change control, patching, and lifecycle management of Cisco ACI environments.
Strong understanding of:
- Layer 2/3 network protocols (BGP, OSPF, STP, HSRP, etc.)
- Security zones, segmentation, and microsegmentation using ACI contracts.
Familiarity with tools such as:
- Cisco DNA Center, Secure Workload (Tetration), or other Cisco DC solutions.
Soft Skills & Competencies:
- Ability to independently troubleshoot complex ACI-related network issues and work cross-functionally with other IT teams.
- Excellent written and verbal communication skills for documenting designs, policies, and procedures.
- Strong attention to detail and an analytical mindset for problem-solving in high-availability environments.
- Experience working in regulated or healthcare environments (preferred).
- Advanced certifications such as CCNP, CCIE, or equivalent.
EEO/AA/Minorities/Females/Disabled/Veterans
Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Skills Required
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent work experience
- Relevant technical or business work experience
- Extensive experience with complex technical environments
- Experience with Cisco networking, LAN/WAN, wireless technologies, VoIP, and advanced routing protocols
- Network automation experience with Python, Ansible, REST API, or Postman
- Experience with monitoring and telemetry in Cisco ACI, including Cisco NAE, SNMP, NetFlow, or Syslog
- Experience with change control, patching, and lifecycle management of Cisco ACI environments
- Strong understanding of Layer 2/3 protocols, including BGP, OSPF, STP, and HSRP
- Understanding of security zones, segmentation, and ACI microsegmentation contracts
- Familiarity with Cisco DNA Center, Secure Workload, Tetration, or other Cisco data center solutions
- Advanced certification such as CCNP, CCIE, or equivalent
- Experience working in regulated or healthcare environments
Mercy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercy and has not been reviewed or approved by Mercy.
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Healthcare Strength — Day‑one medical, dental, vision, and pharmacy coverage is available for many benefit‑eligible roles, alongside options like disability, FSAs, EAP, wellness, and other add‑ons. Coverage breadth and immediate eligibility are highlighted across role postings and benefits guides.
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Retirement Support — Automatic enrollment in the MyRetirement 401(k) includes a per‑paycheck employer match and an additional annual service contribution for eligible co‑workers. This layered design provides ongoing support for long‑term savings.
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Leave & Time Off Breadth — A combined PTO bank (holidays, vacation, short‑term illness) plus an Extended Sick Bank and Paid Parental Leave are standard components. Accruals start quickly and can increase with tenure, with some locations also offering Volunteer Time Off.
Mercy Insights
What We Do
Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 2,400 Mercy Clinic physicians and more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Mercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic.
