Jobs at Massive Rocket | Global Braze & Snowflake Agency

The CRM Developer at Massive Rocket focuses on rebuilding and optimizing email templates and messaging components in Braze, ensuring effective communication during a platform migration. Responsibilities include developing scalable frameworks, conducting QA, and collaborating with teams for seamless delivery.

Build and optimise Braze email templates and reusable components using HTML, CSS, Liquid, Content Blocks, and Connected Content. Create scalable modular template frameworks, implement dynamic personalised content, conduct QA and rendering validation, troubleshoot issues, collaborate with marketing/data/engineering, document systems, and support enterprise release cycles for a regulated insurance migration.

Design and optimise Snowflake architectures and customer data foundations to support segmentation, personalisation, and audience activation. Build pipelines and reverse-ETL flows to Braze, Hightouch, and CDPs, implement identity resolution and consent frameworks, ensure data quality and governance, and collaborate with CRM, analytics, and marketing teams to enable multi-channel customer engagement and scalable customer 360 solutions.

Design, optimise, and maintain Snowflake customer data models and pipelines to support segmentation, personalisation, CDP readiness and audience activation. Build reverse-ETL/data syncs to Braze, Hightouch and other engagement tools, ensure identity resolution, consent and data governance, and collaborate with CRM, analytics and marketing teams to deliver scalable, high-performance customer 360 solutions.

Drive new business across the US by owning the full sales cycle: outbound prospecting, discovery, MEDDPICC qualification, proposal, negotiation, and close. Build relationships with enterprise stakeholders, collaborate with internal strategy and delivery teams to craft solutions, maintain HubSpot CRM hygiene and forecasting, represent the company at events, and meet pipeline and revenue targets.

As an Account Manager, you'll drive revenue growth, manage client relationships, and ensure client success by identifying opportunities and enhancing account value.

Lead design, execution, QA, and optimisation of multi-channel CRM campaigns (email, SMS, push, WhatsApp, content cards) in Braze. Configure and customise platforms, build segments and personalised journeys, analyse customer data and campaign performance, produce reports, and act as a client-facing delivery expert to align strategy with flawless execution.

Lead planning, execution, QA, and optimisation of multi-channel CRM campaigns (email, SMS, push, WhatsApp, content cards) in Braze. Translate strategy to delivery, manage customer data and segmentation, report on performance, and partner with clients and cross-functional teams to improve platform use and campaign outcomes.

Develop and shape CRM strategies with the Principal CRM Strategist; translate frameworks into actionable plans; run client and strategy sessions; support pitches using data and insight; align recommendations with KPIs and ROI; hand over plans to execution teams to drive measurable client success.