Teams at Massive Rocket | Global Braze & Snowflake Agency

Lead design, execution, QA, and optimisation of multi-channel CRM campaigns (email, SMS, push, WhatsApp, content cards) in Braze. Translate strategy into platform implementations, manage customer data/segmentation, report on performance, and act as a client-facing delivery expert to improve platform utilisation and campaign outcomes.

Plan, configure, execute, and optimize multichannel CRM campaigns in Braze for agency clients. Responsibilities include audience segmentation, personalization, campaign QA, data analysis, reporting, client collaboration, and translating established strategies into effective email, SMS, push, content card, and WhatsApp initiatives.

Lead scalable data engineering initiatives for multiple clients by designing ETL/ELT pipelines, data models, integrations, and reliable workflows using Snowflake, SQL, Python, and dbt. Improve performance, data quality, testing, and cost efficiency while supporting Braze, CRM, CDP, analytics, and customer engagement use cases. Provide technical leadership, collaborate across teams, translate business requirements into data solutions, and evaluate AI and emerging technologies.