Jobs at Lyra Health

Provide short-term, goal-oriented counseling (typically 1–8 sessions) to employees and dependents via Lyra's platform. Use evidence-based modalities (CBT, SFBT, ACT) in an EAP context, maintain case notes and scheduling on Lyra's secure digital tools, and comply with global data privacy standards while managing an autonomous contractual caseload.

Provide comprehensive neuropsychological evaluations and collaborate with clients and families. Interpret test batteries, oversee psychometrists, and collaborate with multidisciplinary teams.

Contracted affiliate manages an independent clinical caseload, providing short-term (typically 1–8 sessions) evidence-based counseling (CBT, SFBT, ACT) to corporate employees and dependents for mild-to-moderate mental health issues. Use Lyra's secure digital platform for scheduling, notes, and data privacy compliance while maintaining a confidential telehealth setup and local professional registration.

Lead TA data strategy by designing TA data architecture, building scalable pipelines and dashboards, creating predictive capacity and hiring models, ensuring data governance and compliance, and translating insights into executive-level storytelling to guide resourcing and hiring decisions.

Build and maintain backend services and infrastructure for ML and generative AI features. Develop scalable, resilient, high-performance Python services (async frameworks, streaming), deploy to Kubernetes, integrate RAG and LLM orchestration, instrument LLM observability, and collaborate cross-functionally to deliver production-ready AI products.

Build and maintain backend services and infrastructure to support core ML/AI product features. Design scalable, resilient, high-performance systems, implement production REST APIs, deploy and manage applications (Docker/Kubernetes), and collaborate cross-functionally while coding daily.

Build and maintain scalable ML and generative AI platforms and backend infrastructure; deploy and manage production applications; create services exposing ML/AI products; implement RAG solutions and vector databases; integrate LLM orchestration and foundation model APIs; collaborate cross-functionally and mentor teammates.

Own relationships for mid-market employer customers (500–1,500 lives). Drive renewals, identify expansion, run data-driven business reviews, monitor account health, leverage AI/tools to scale workflows, collaborate cross-functionally, and drive product adoption and customer engagement.

Manage NL/BE finance administration (invoices, payments, billing), support transition to NetSuite, assist credit control and statutory reporting, ensure compliance and insurance, run Dutch office operations and H&S administration, liaise with international teams and provide ad hoc financial and admin support.

Provide culturally responsive therapy for clients in Bangkok. Responsibilities include managing caseloads, offering evidence-based treatments, and working independently as a licensed clinician.

Lead design, training, fine-tuning, and deployment of ML and generative models (LLMs, diffusion). Build scalable MLOps pipelines, vectorization and data ingestion, integrate models into microservices for low-latency inference, implement evaluation/alignment/bias-mitigation, optimize models (quantization, distillation), and mentor engineers while influencing the AI product roadmap.

Provide global IT support: onboard/offboard employees, manage MacBook configuration, administer Google Workspace and Okta, handle vendor procurement, troubleshoot hardware/software/networks, create documentation, run training, and escalate complex issues.

Provide immediate telephonic and chat legal advice on South African family, consumer, civil, and criminal law. Manage crises, assess legal rights, offer short-term solutions, refer to external specialists, and maintain confidential case records compliant with POPIA.

Design, develop, and deploy scalable Python and Java-based REST APIs for a multi-tenant web platform. Collaborate with product, data science, and behavioral health partners. Ensure best practices, security, and high quality across the software development lifecycle.

Lead and develop a Customer Success team serving key global mental-health/EAP clients. Own portfolio retention, renewals, risk mitigation, financial oversight, strategic upsell, implementations, and executive QBRs. Provide market insight for India, collaborate with sales and BI, and drive process improvements, workshops, and customer advocacy.

The Affiliate Psychology Counsellor provides in-person counseling services, manages client scheduling, and handles session confirmations, while ensuring timely data updates and maintaining excellent communication with clients.

Contracted clinician managing a flexible caseload providing short-term, goal-oriented counseling (1–8 sessions) to employees and dependents using evidence-based modalities (CBT, SFBT, ACT), maintaining administrative compliance on Lyra's secure platform and offering telehealth sessions.

Support the President, Employer Solutions by managing complex calendars and travel, drafting executive communications, designing high-stakes slide decks, running leadership meeting rhythms, and leading cross-functional operational projects to drive decision velocity and accountability.

Manage a portfolio of Malaysia-based corporate clients for EAP and wellbeing services, focusing on retention, program launches, relationship management, risk mitigation, reporting, upsell opportunities, and account administration. Coordinate with internal and global teams, support invoicing and projects, and provide occasional customer support shifts. Maintain client records and drive portfolio growth through identifying commercial opportunities.

Lead accounting and administrative functions for Malaysia and Singapore, ensuring accurate NetSuite financial records, full-cycle accounting, tax compliance, month-end/year-end close, and audit readiness. Manage and mentor a small finance/admin team, coordinate cross-border processes with International Finance, perform variance analysis and reporting, and maintain compliance with local statutory requirements while providing strategic financial insights to the Regional Director.