Search the 17 jobs at Lyra Health

The IT Lead at Lyra Health will manage IT operations, ensure effective system performance, and support end-users in Mexico while coordinating with global IT teams. Responsibilities include managing user accounts, troubleshooting hardware/software issues, vendor management, logging support tickets, and conducting training sessions. Strong communication skills in English and Spanish are required.

The Network Strategy & Planning Manager at Lyra Health will contribute to transforming mental health care through strategic planning and management of network operations. They will collaborate with industry leaders to enhance the digital care platform and ensure high-quality mental health care access for a vast audience.

The Sales Executive is responsible for generating revenue by acquiring new clients and managing existing client relationships. This role includes identifying business opportunities, conducting presentations, closing sales deals, providing client support, and ensuring customer satisfaction and retention.

The Account Manager will manage relationships with clients in Mexico, focusing on account management, customer support, and business development. Responsibilities include generating reports, preparing presentations, ensuring client satisfaction, and participating in client events.

Lyra Health is seeking a Customer Success Manager for Mid-Market segment employer customers, responsible for maintaining relationships, developing campaigns, producing customer reports, collaborating with internal teams, and ensuring customer satisfaction.

The Organizational Development Consultant will assess employers' organizational needs, analyze workforce challenges related to workplace stress, and design solutions to improve employee well-being and productivity. Responsibilities include managing client relationships, analyzing data from surveys, leading proposals, and creating educational content.

The Senior Manager of Analytics at Lyra Health will lead a centralized analytics team, focusing on scalable reporting and insights for provider operations teams. Responsibilities include managing team contributions, collaborating on data projects to enhance analytics efficiency, and supporting team culture in a remote-first environment.

The Client Support Specialist at Lyra Health will manage billing inquiries and support clients in resolving their queries. This role involves collaborating with various teams, following up on claims, troubleshooting billing issues, and ensuring clients are informed about their billing statuses.

The Variable Compensation Manager at Lyra Health will oversee and administer the variable compensation program, ensuring data accuracy, compliance, and effective communication with stakeholders. Responsibilities include managing tech integrations, system efficiencies, quality assurance, and audits of commission statements, as well as providing clarity to all payees.

The Salesforce Administrator will enhance the Salesforce platform, manage user accounts, oversee data integrity, provide technical support to users, and implement system updates. They will ensure efficient operations and train users in utilizing Salesforce features effectively.

The Technical Support Specialist will manage support requests, serve as the front-line contact for users, troubleshoot issues, and document resolutions within the Lyra platform and Salesforce CRM. The role involves communicating effectively with superusers and other stakeholders and continuously learning about the platform's architecture and function.

The Provider Network Development Coordinator at Lyra Health will manage and grow the provider network across the MENA region, oversee onboarding, prepare contract templates, establish relationships with partners, and ensure training and operational needs are met.

As a Sr. Backend Software Engineer, you will build and improve Python and Java-based APIs, collaborate with teams, and ensure best practices and quality in software development.

The Sr. GTM Enablement Specialist will enhance seller performance and facilitate GTM enablement through content creation, strategic management of tools like Highspot and Confluence, and collaboration with GTM teams to drive revenue. Responsibilities include auditing training programs, optimizing enablement content, and creating onboarding and upskilling programs.

The Account Manager is responsible for managing client relationships, ensuring satisfaction, retention, and business growth. This involves account management, customer support, business development, and financial oversight, including sales forecasts and KPI monitoring.

As a Lead Product Designer at Lyra Health, you'll own the entire user journey, design experiences across platforms, maintain the design system, participate in critiques, and collaborate with cross-functional teams to enhance mental health services.

The Legal Operations Specialist will assist the commercial contracting team at Lyra Health by managing contract lifecycle processes, improving operational efficiency, and supporting compliance. Responsibilities include documentation management, supporting CLM tools, and collaboration with cross-functional teams to enhance workflows.