Jobs at Lyra Health

Provide counseling and therapy sessions to clients in person and virtually in Melaka, Malaysia. Manage scheduling, documentation, confidentiality, ethical standards, and client care independently while coordinating with Lyra’s remote care and operations teams. Applicants must have psychology and counseling qualifications, relevant therapy experience, and preferably Malaysian licensure or registration. They must also have a safe, private professional space for in-person sessions and fluency in English.

Build and deploy AI-powered tools, agents, and automations that improve internal workflows across Lyra Health. Partner with business and clinical teams to identify opportunities, translate ambiguous needs into software, and own solutions from discovery through adoption and measurable impact. Integrate AI capabilities with Python and Java microservices, web and mobile applications, and third-party systems. Evaluate emerging AI tools, promote agentic development practices, track efficiency metrics, and ensure responsible handling of sensitive healthcare data.

Leads Lyra Health’s external communications strategy, including media relations, corporate messaging, executive communications, thought leadership, content creation, and analyst relations. Partners with senior executives to shape company narratives, coach spokespeople, strengthen clinical expert platforms, and protect organizational reputation. Establishes communication processes and metrics, coordinates cross-functional initiatives, and manages and develops media relations and executive communications teams.

The Affiliate Psychology Counsellor provides in-person counseling services, manages client scheduling, and handles session confirmations, while ensuring timely data updates and maintaining excellent communication with clients.

Provides counseling and therapy sessions to clients in Pampanga and Baguio through in-person and virtual settings. Responsibilities include scheduling sessions, maintaining accurate documentation, upholding clinical and ethical standards, coordinating with Lyra’s care and operations teams, and supporting a positive client experience. Associates must maintain a private professional venue for in-person care, use digital session and case-management tools, communicate effectively, and work independently with a remote team.

Coordinate provider onboarding and clearance for a 900+ provider network, including Leidos relations, communications, Zendesk support, issue resolution, stipend payments, attrition tracking, reporting, data reconciliation, and workflow documentation. The contractor will maintain accurate pipeline records, support provider activation and training, develop self-service resources, and operate autonomously across multiple unintegrated systems.

Coordinates Enhanced Operational Services administration, including team mailbox management, case allocation, therapist affiliate placements, clinic onboarding, leave tracking, client communications, clinic readiness, surveys, feedback, and routine provider communications. The role supports Africa case allocation and onsite counselling operations while maintaining accurate processes, coordinating stakeholders, and responding to ad hoc requests.

Contracted clinician managing a flexible caseload providing short-term, goal-oriented counseling (1–8 sessions) to employees and dependents using evidence-based modalities (CBT, SFBT, ACT), maintaining administrative compliance on Lyra's secure platform and offering telehealth sessions.

The Senior Salesforce Developer will design, develop, integrate, secure, and support complex Salesforce solutions across Service, Sales, Data, and Marketing Cloud. Responsibilities include configuring Service Cloud, building Apex and Lightning solutions, developing integrations with enterprise systems, optimizing performance, troubleshooting issues, managing sandboxes, documenting implementations, and supporting stakeholders. The role also provides technical leadership, defines solution approaches, and identifies opportunities for Salesforce-based AI and workflow improvements.

Build and maintain data ingestion pipelines from Salesforce and other sources using REST APIs, AWS S3, and Airflow. Develop dbt models using Medallion architecture, maintain dimensional models with Type 2 SCDs and star schemas, and support Snowflake data warehouses for BI reporting. Collaborate with stakeholders and international team members to enhance data infrastructure, share best practices, and mentor colleagues.

Lead accounting and administrative functions for Malaysia and Singapore, ensuring accurate NetSuite financial records, full-cycle accounting, tax compliance, month-end/year-end close, and audit readiness. Manage and mentor a small finance/admin team, coordinate cross-border processes with International Finance, perform variance analysis and reporting, and maintain compliance with local statutory requirements while providing strategic financial insights to the Regional Director.

Manage and expand customer relationships, drive upsell opportunities, partner with Customer Success Managers, and maintain accurate Salesforce records.

The Brand Manager will oversee and enhance the Lyra Wellbeing brand, engage customers, adapt brand messaging locally, and ensure cohesive marketing strategies.

The Marketing Manager will develop and execute marketing strategies, manage campaigns, analyze markets, and support sales growth in the Indian market.

The role involves overseeing full-stack development, creating APIs, improving microservices, and collaborating with cross-functional teams to enhance mental health care interfaces.

The role involves providing structured counselling and psychotherapy, specializing in trauma, neurodiversity, women's health, and managing clinical crises.

Support international payroll for Mexico and Spain: process monthly salary payments, handle payroll administration and queries, maintain Deel and Workday records, prepare statutory and management reporting, assist integrations and implementations, support audits, and deputise for the Payroll Manager including team coordination and escalations.

Provide short-term, solution-focused counselling to employees across in-person, virtual, and phone modalities; complete timely documentation within 24 hours; follow case authorization, safety SLAs, and Lyra policies; maintain clinical quality, confidentiality, and non-solicitation standards while collaborating with network and clinical teams.

Manage a portfolio of corporate EAP and wellbeing clients, ensuring retention and excellent service. Oversee program launches, contract negotiations, SLA adherence, risk mitigation, portfolio growth, project coordination, client administration, budget management, invoicing support, and renewal negotiations.

Provide short-term, solution-focused counseling to employees across in-person, virtual, and phone modalities. Maintain 24-hour documentation compliance, follow EAP authorization and safety protocols, uphold non-solicitation and billing policies, and collaborate with Lyra clinical and operations teams to deliver workplace wellness and crisis management services.