Jobs at Lyra Health

Owner of strategic relationships for large, multi-national employer partners. Develop account strategies, lead C-suite conversations, present data-driven VOI/ROI, align product roadmap, drive engagement, mitigate risks, and collaborate cross-functionally to ensure renewals and customer success.

The role involves enhancing Salesforce instances, integrating complex systems, configuring Service Cloud features, and collaborating with stakeholders to optimize business processes

Provide psychological counseling via phone and chat, conduct workshops, and support executives with mental health concerns, requiring a psychology Master's degree and multilingual skills.

Own strategic employer relationships (3,000–10,000 lives), deliver reports and campaigns, coordinate cross-functionally, influence product roadmap, ensure renewals, and manage multiple accounts while occasionally traveling (~10%).

Lead a small engineering team as a hands-on technical manager to design, develop, and deploy core product features. Hire, scale, and mentor engineers while ensuring high quality, security, and best practices. Collaborate with Product, Data, and Clinical partners and drive execution for a new health plans and systems vertical and Bend Health platform work.

The Privacy and AI Counsel will support Lyra's privacy program, manage AI-related legal issues, advise stakeholders, ensure compliance, and lead projects related to privacy and AI governance.

The Senior GTM Enablement Specialist is responsible for designing and delivering enablement programs for Sales and Customer Success teams, focusing on content creation, AI integration, and tracking team performance through effective training and program management.

As a Bilingual Emotional Consultant, you will provide emotional support through CBT, assess clinical needs, manage high-risk cases, and maintain clinical records.

The Account Manager will manage client relationships, ensure integration of Lyra's mental health solutions in Japan, and handle crisis support while driving client retention and engagement strategies.

The Account Manager manages relationships with enterprise clients in APAC, ensuring operational excellence, crisis response, and drives retention and growth of services.

The VP of Client Services will lead the strategic vision and operations of the Care Navigator Team, focusing on service excellence, data analytics, and cross-functional collaboration to enhance member care and drive enterprise growth.

The Client Support Specialist engages with clients seeking mental health support by conducting needs assessments, triaging requests, and answering service-related inquiries. This role involves high-volume communication across various channels while ensuring client safety and effective assistance.

Lead product strategy and execution for data and AI platforms, driving GenAI/LLM initiatives, cross-functional collaboration, responsible AI governance, experimentation (A/B testing), measurement of model impact, and mentoring product teams to embed scalable ML capabilities into clinical and member experiences.

The Operations Associate II will manage training onboarding logistics, facilitate training sessions, support providers, and optimize operational processes within the Provider Enablement team.

The Global Controller oversees financial integrity, compliance, and strategic leadership, managing accounting, procurement, and facilities for Lyra Health.

The Analytics Engineer will migrate from legacy SQL Server to a modern cloud data stack, design data pipelines, and build a new data model, collaborating with the Business Intelligence team for enhancements.

Provide short-term, goal-oriented counseling (1–8 sessions) to corporate employees and dependents using evidence-based therapies (CBT, SFBT, ACT). Manage caseloads via Lyra's secure platform, adapt care culturally and linguistically, and maintain administrative compliance while working flexibly as a contracted affiliate.

Design, build, and maintain automation frameworks, performance tests, and internal engineering productivity tools. Stabilize CI/CD (Jenkins, GitHub Actions, ArgoCD), collaborate with product and data science, and drive agentic AI automation initiatives to increase test coverage and delivery quality.

Lead the consumer marketing team at Lyra Health, focusing on member acquisition, lifecycle engagement, and cross-functional collaboration to enhance mental health care access.

The Corporate Communications Manager will create and manage programs to enhance Lyra Health's visibility, foster media relationships, and develop clear messaging around mental health initiatives.