Kustomer

United Kingdom
Total Offices: 2
200 Total Employees
75 Product + Tech Employees
Year Founded: 2015

Articles about Kustomer

Featured Articles

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Alyssa Schroer Alyssa Schroer
Published on July 24, 2026

82 Artificial Intelligence (AI) Companies to Know

Take a look at the artificial intelligence companies working to make change across a wide range industries.

Author Unknown
Updated on April 10, 2025

How one NYC startup wants to re-humanize customer service

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Ashley Bowden Ashley Bowden
Updated on August 08, 2025

Kustomer Secures $30M Series B to Fuel AI Investments

The company serves more than 600 brands with its AI-native customer service technology.

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Taylor Rose Taylor Rose
Updated on July 29, 2026

How AI Teams Are Turning Emerging Tech Into Real-World Products

Engineers and AI leaders share how they build production AI, collaborate across teams and turn emerging technology into business impact. 

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Olivia McClure Olivia McClure
Updated on March 09, 2026

How These Companies Make Well-Being Work

Learn how companies like Applied Systems, 360Learning, Cohere Health and others empower their people to protect their well-being with supportive resources and practices.

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Olivia McClure Olivia McClure
Updated on July 16, 2026

Inside the Rituals of Top-Performing Managers

Learn how managers at companies like Coupa, NBCUniversal and Pluralsight foster clarity, motivation and alignment on their teams.

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Olivia McClure Olivia McClure
Updated on December 01, 2025

Kustomer Sales Team Career Growth: ‘No one is a Cog in the Machine’ on the Sales Team

Quota Krushers who join Chief Sales Officer Andrew Bothwell’s team can expect to tackle meaningful work while receiving autonomy and unwavering support from their leader.

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Brigid Hogan Brigid Hogan
Updated on December 01, 2025

Kustomer Company Culture: How the Company Built Its AI Agents to Transform Customer Support

Discover how Kustomer’s product and engineering teams collaborated to create AI Agents — a feature that enhances customer service with intelligent automation, powered by cutting-edge tools and a bold approach to innovation.

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Brigid Hogan Brigid Hogan
Updated on July 27, 2026

Building a Culture of Sales Success at Kustomer

VP of Sales David Rubinstein wants his team to grow in ways that will help them thrive at Kustomer — and beyond. Built In learned how he empowers career-changing employee growth.

Kustomer
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Author Unknown
Updated on April 10, 2025

Hone Your Skills at 1 of These Fast-Growing Companies

One of the best ways to grow in your career is to join a company that gives you the opportunity to make a real impact with your work.

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Author Unknown
Updated on April 10, 2025

From Healthtech to Digital Lottery Tickets: 5 NYC Companies to Know

Built In NYC hit the pavement to find five local companies that have been gearing up for big moves this fall. Check it out — you may even find your next opportunity.

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Author Unknown
Updated on April 10, 2025

Prepare for impact: How 4 NYC tech leaders drive innovation

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Author Unknown
Updated on April 10, 2025

Energize your mind: 6 NYC tech companies on the hunt for innovative thinkers

NYC tech is home to some of the most innovative companies changing their industries — and the world — for the better.

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Recently posted jobs

2 Days AgoSaved
Hybrid
New York City, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Lead product strategy and roadmap for Kustomer's core platform. Gather customer and internal feedback, define features, collaborate cross-functionally, and drive end-to-end product delivery with focus on AI-enabled capabilities and measurable customer impact.
17 Days AgoSaved
Hybrid
New York City, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Lead customer onboarding and configuration of the Kustomer platform, manage multiple implementations, integrate APIs and automations, train and advise customers, troubleshoot with Product/Engineering, document best practices, and ensure adoption and project success.
21 Days AgoSaved
Remote or Hybrid
GBR
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Own post-sale customer relationships: lead onboarding, drive product adoption and AI-driven automation, manage renewals and expansions, advocate customer needs cross-functionally, conduct business reviews, and travel to build high-impact relationships.