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Kustomer is looking for a Full Stack Engineer to design, develop, and deploy robust and scalable web applications using Node.js, React, MongoDB, and AWS. The role involves collaborating with cross-functional teams, building efficient backend and frontend components, developing APIs, optimizing application performance, conducting testing, and deploying applications on AWS.
The Director of Solutions Consulting leads the vision and execution of Kustomer’s solutions consulting practice, guiding technical aspects of the pre-sales cycle and collaborating with various teams to enhance customer interactions. This role involves strategic leadership, enabling effective demonstrations and presentations to prospects, and shaping the technical capabilities of the solutions consulting team to meet revenue targets.
The Customer Success Manager at Kustomer is responsible for managing post-sale customer relationships, ensuring product adoption and customer satisfaction, conducting business reviews, and handling renewals. The role involves collaborating with the implementation team to oversee onboarding and coordinating with customers to understand their KPIs and goals, while also providing valuable feedback to the product organization.
