What's It Like to Work at Kustomer?

What I love about Kustomer is how it blends the agility of a startup with the experience of a company founded by serial entrepreneurs with multiple successful exits and over 50 years in CX. We move fast, build thoughtfully, and bring a level of maturity that’s rare in early-stage companies. It’s an amazing place to scale, learn, and lead.

I have had the opportunity to work with an incredible group of people who all share the singular goal of building an amazing product. Each one of us has an impact on Kustomer's success, and opportunities to make our customers happy.

We've started a tradition we refer to as Kamp Kustomer - a yearly in-person retreat where we come together in fun locations like the Poconos to reconnect, build trust within our teams, and collaborate. It's a great chance to unwind from the daily routine and we always return with renewed energy and focus.

Something that I’ve learned during my time at Kustomer is the power of embracing your team’s knowledge. As professionals in the workforce, we’re often pushed into thinking that we need to know everything and work in a silo. Everyone at Kustomer embraces collaboration and supporting each other through their projects. It’s very special in that way.