Jobs at Intact (intactfc.com)

Leads a team of Accident Benefits dispute adjusters, overseeing LAT dispute resolution, complex claims consultation, settlement negotiations, performance management, coaching, hiring, process improvements, vendor relationships, KPI reporting, audits, and LAT bill validation. The role requires extensive Accident Benefits claims experience, management expertise, knowledge of applicable legislation and LAT procedures, strong communication skills, CIP progress or completion, customer service ability, and Excel proficiency.

Supports treasury and cash management activities, including consolidated cash flow forecasting, daily cash position monitoring, liquidity analysis, financing cost forecasting, debt and equity transactions, financial ratio reporting, and letters of credit and credit facility maintenance. The role also develops cash management processes, supports quarterly reporting, collaborates with business lines, and identifies strategies to reduce treasury-related costs.

Provides administrative and transactional support for Talent Acquisition and recruitment teams. Coordinates background checks, follows HR policies and workflows, maintains Workday data integrity, and supports recruitment transactions within service-level agreements. The role requires bilingual French and English communication, strong organization, attention to detail, collaboration, discretion, and the ability to manage changing priorities in a fast-paced environment.

Analyze business requirements, define IT solutions, facilitate workshops, perform impact and effort analyses, and support solution development, QA, and user acceptance testing. Document user stories, functional and technical specifications, and business process impacts. Support product backlog prioritization, change management, and train-the-trainer initiatives while collaborating with business users, developers, and quality assurance teams.

Handles specialized automobile insurance claims involving theft, fire, and accidents outside Quebec or involving important accounts. Interviews insured parties and witnesses, assesses coverage and liability, reviews damage evaluations, collaborates with special investigations and recovery teams, escalates injury-related files, negotiates settlements, and resolves claims according to applicable regional requirements. Requires strong analytical, communication, initiative, and stress-management skills, along with French-English bilingual proficiency and a valid AMF Class 5A claims adjuster license or commitment to obtain the required license.

Integrates, adapts, and publishes digital content and email campaigns for brokers using Salesforce Marketing Cloud, Drupal, and Cvent. Develops personalized, segmented, accessible campaigns with HTML, CSS, JavaScript, AMPscript, SQL, and SSJS. Performs quality assurance, A/B testing, content validation, and campaign analysis while ensuring compliance with brand, accessibility, and deliverability standards. Collaborates with marketing, communications, design, and other stakeholders to improve content workflows, templates, tools, and production processes.

Investigate accident benefit claims involving potential fraud, misrepresentation, and exaggeration. Gather and analyze medical, employment, legal, police, witness, and claim evidence to determine liability and coverage. Coordinate investigative, medical, and legal resources; communicate decisions and negotiate resolutions with customers, claimants, and lawyers. Document investigations according to legislation, resolve complaints and escalations, and contribute to departmental projects while providing coaching and training.

Manage corporate card and expense report compliance through internal controls, audits, analysis, KPI reporting, journal entries, and policy enforcement. Identify travel cost-saving opportunities, support greenhouse gas data collection, and help implement AI-driven expense solutions. Lead continuous improvement and optimization projects, automate reporting, improve data quality, and coordinate process documentation. The role requires accounting expertise, CPA designation, strong Excel and reporting skills, ERP knowledge, and project management experience.

Advises project teams on cybersecurity risks, controls, governance, and compliance. Conducts risk assessments, control reviews, architecture and secure-design evaluations across cloud, hybrid, application, and infrastructure environments. Identifies security gaps, recommends mitigations, supports governance frameworks and control libraries, documents security positions, monitors emerging threats, and communicates recommendations to technical and business stakeholders. Requires strong cybersecurity, cloud, risk management, security framework, and stakeholder-influencing expertise, plus French-English bilingualism and Canadian work eligibility.

Provides administrative claims support by assigning documents, opening claims, assigning adjusters, preparing correspondence and forms, processing payments, transcribing data, and supporting projects. Requires accurate, high-volume work, customer-focused communication, strong data-entry and standard office application skills, organization, teamwork, and willingness to learn. The role is hybrid with at least two days per week in the office in Dartmouth, Nova Scotia, or Dieppe, New Brunswick.

Leads requirements gathering, data analysis, and financial data integration for transactional data warehouses. Translates finance and technical requirements into documented data transformation solutions, collaborates with multidisciplinary teams, supports testing, tracks delivery, and presents solutions to stakeholders. Requires extensive business analysis experience in finance or financial systems, strong ETL, SQL, data modeling, database, and ERP knowledge, plus excellent communication and project management skills.

Develops and manages bilingual HR communications across Workday, intranet, SharePoint, and other platforms. Writes and edits employee-facing content, creates instructional videos, governs communications platforms, identifies improvements, and partners with HR and Corporate Communications stakeholders. The role supports HR priorities, employee experience initiatives, and clear, accessible information delivery while managing multiple projects and stakeholders.

Develop and evolve MLOps platforms and end-to-end AI software products, including orchestrators, APIs, services, and user interfaces. Integrate AI solutions with insurance systems, collaborate with data scientists and IT teams, and apply GenAI, data engineering, cloud, CI/CD, observability, and automated testing practices. Contribute to technical roadmaps, mentor squad members, and translate business needs into scalable technical solutions.

Provides legal administrative support within an in-house insurance claims department. Responsibilities include opening and closing electronic files, drafting correspondence and court documents, scheduling examinations, mediations, hearings and meetings, maintaining counsel calendars, tracking deadlines, electronic filing, document management, proofreading and general office support. The role requires knowledge of civil procedure, LAT, loss transfer and priority disputes, plus proficiency with legal and office software.

Manage routine and complex accident benefits claims through the dispute process, including investigations, file analysis, settlement negotiations, and representation at License Appeal Tribunal conferences and hearings. The role involves instructing legal counsel, coordinating with technical and health services, documenting recommendations, preparing loss summaries, and collaborating across business units. The specialist also supports training and coaching initiatives while handling ongoing tribunal dispute assignments.

Develop and maintain Intact’s Android design system and reusable components using Kotlin and Jetpack Compose. Integrate Material Design principles, collaborate with product, design, and partner development teams, provide technical guidance, and resolve Android platform issues. The internship runs 35 hours per week from January 5 through April 23, 2027. Candidates must be enrolled in a post-secondary institution and eligible to work in Canada.

Directs and coordinates an automobile claims unit, overseeing claims adjusters, service quality, productivity, compliance, costs, staffing, budgets, training, and resource utilization. Makes claims and indemnity payment decisions, improves operational processes, measures team performance, and promotes strong relationships with partners. Candidates need relevant insurance management or claims-handling experience, with licensing required or obtainable shortly after joining.

Analyzes multi-source data to identify fraud risks, trends, anomalies, and improvement opportunities. Develops dashboards, reports, monitoring tools, and data-driven recommendations using advanced analytics technologies. Presents insights to stakeholders, leads internal fraud initiatives, supports change management, improves processes, maintains data governance, and provides coaching on analysis and reporting.

Develop and execute automated tests for a nationwide Guidewire BillingCenter transformation using Selenium, Java, and TestNG. Responsibilities include designing test plans, expanding automation frameworks, analyzing issues, identifying coverage gaps, estimating testing efforts, and collaborating with QA, development, product, and business teams. The role also provides Selenium guidance and promotes testing best practices.

The Senior Investment Compliance Analyst monitors portfolios against regulatory requirements, client guidelines, and internal policies. Responsibilities include pre- and post-trade surveillance, investigating exceptions, maintaining compliance rules, preparing reports and audit documentation, supporting regulatory updates, resolving data issues, and improving monitoring processes. The role partners with portfolio management, trading, risk, legal, operations, data, and technology teams, while supporting proxy voting, class action processes, audits, and governance initiatives.