Jobs at Intact (intactfc.com)

Manage complex surety, trade credit, subrogation, recovery, insolvency, and commercial litigation matters. Advise claims and underwriting teams, analyze securities and priority disputes, represent Intact in courts and tribunals, negotiate multi-party resolutions, protect recovery assets, update legal forms, and deliver internal training. The role requires extensive civil litigation expertise, knowledge of PPSA, CCAA/BIA, construction law, and commercial contracts.

Supports trade credit underwriters by coordinating policies, maintaining accurate records, following up with brokers, clients, and banks, managing inquiries, and tracking business, renewal, and claims information. The role also conducts research, supports client onboarding and signing activities, maintains performance metrics, and identifies process improvements. Strong communication, organization, problem-solving, multitasking, and Microsoft software skills are required, with bilingual English and French capability considered an asset.

Support investment teams by performing month‑end, quarter‑end and year‑end financial close tasks, producing external and internal investment reporting, maintaining controls, collaborating with auditors and finance partners, and improving processes through automation.

Prepare and validate investment financial reporting across global entities, supporting month-end, quarter-end, and year-end close processes. Contribute to external financial statements, management reports, regulatory filings, and internal investment reporting. Partner with FP&A, Capital teams, and auditors while strengthening controls and identifying automation opportunities. The role requires analytical skills, investment-market interest, deadline management, and fluency in English and French.

Supports Talent and Performance Management initiatives through talent data consolidation, analysis, dashboards, reporting, project management, and change management. The role analyzes succession, performance, assessment, mobility, and pipeline data; develops executive-ready insights; identifies talent risks; improves data quality and process automation; and partners with HRMS, People Analytics, Finance, HRBPs, PMO, and senior leadership.

Handle incoming auto and home insurance claims by phone: open files, investigate circumstances, assess coverage and damages, interview claimants/witnesses, coordinate with appraisal, underwriting and subrogation teams, and manage costs and priorities in a hybrid office environment.

Handle complex casualty liability and property claims from coverage analysis through resolution. Develop settlement strategies, direct legal counsel and adjusters, analyze expert and litigation reports, assess serious losses, maintain claim files, update reserves, manage payments, attend litigation milestones, and build strong relationships with insureds, brokers, and underwriting teams while following claims best practices.

Lead Counsel will advise HR, executives, and business partners on employment law, corporate and commercial litigation, workplace and corporate investigations, occupational health and safety, and risk management. The role includes managing external counsel, monitoring legislation and case law, supporting mediations and settlement conferences, and improving compliance processes. Candidates need at least ten years of relevant post-call legal experience, Quebec Bar admission, bilingual French and English proficiency, strong negotiation and communication skills, and Canadian work eligibility.

Supports asset allocation or fixed income investment teams through portfolio monitoring, investment analysis, return forecasting, financial reporting, portfolio optimization, and market research. Collaborates with portfolio managers, analysts, external experts, strategists, and economists. Uses Bloomberg, Excel, and Microsoft Office while developing investment decision-making and analytical skills.

Supports executive communications for Intact’s Canadian and global CEOs by coordinating webcast and event logistics, distributing communications, managing executive email lists and LinkedIn accounts, maintaining content calendars, monitoring employee feedback, and tracking communication metrics. Produces recurring reports, coordinates with international partners and IT teams, and helps identify opportunities to improve internal and external communications.

Leads executive communications for Intact’s CEOs and senior leaders, writing speeches, employee messages, briefing notes, scripts, and other internal and external content. Advises executives, develops communications plans, aligns messaging across global brands, supports video production, collaborates with stakeholders, and measures communication effectiveness using KPIs. The role requires exceptional writing, strategic understanding, executive presence, sound judgment, organization, and the ability to manage multiple projects autonomously.

Develop machine learning and advanced statistical solutions for business problems, contribute to the AI roadmap, research emerging methods, and collaborate with data scientists, engineers, actuaries, business teams, and designers. The role also involves sharing knowledge with interns and colleagues, addressing ambiguous challenges creatively, and communicating and organizing work effectively.

Processes and verifies payments, reconciles bank deposits and accounts, prepares invoices, statements, reports, and cheques, and posts billing transactions. Reviews cash reports, adjusts journal entries, processes cheque requisitions and premium refunds, updates banking and payment information, and resolves billing, payment, disbursement, and account discrepancies while maintaining high accuracy and productivity.

Develop and deploy AI-powered software applications by integrating machine learning and advanced statistics. Collaborate with data scientists, engineers, actuaries, business teams, and designers to solve customer and business problems. Responsibilities include designing solutions amid ambiguity, writing efficient code, testing and deployment, exploring development technologies, and sharing knowledge across Hong Kong and Canada teams.

Provides technical leadership across end-user services, middleware, complex applications, and telephony infrastructure. Manages incidents, problems, requests, and changes; installs and upgrades software; coordinates high-priority incident resolution; and improves self-service, event management, documentation, and knowledge sharing. The role applies AI tools responsibly to identify automation opportunities, supports cross-functional teams, and serves as a trusted advisor focused on service stability, operational efficiency, and customer experience.

Lead Java software development for document composition and management platforms. Design and implement microservices, contribute to architecture and technical roadmaps, estimate work, review code, mentor developers, and serve as the technical contact for initiatives. Participate in complex feature development, production support, process improvements, and adoption of Generative AI across the development lifecycle. The role uses Spring Boot, Kafka, OpenShift, Angular, AWS, and integrated DevOps and observability tools.

Lead PAM architecture and engineering for IDIRA/CyberArk Privileged Cloud, including custom CPM plugins, PSM connectors, MFA integrations, JIT access, cloud administration, and AI-agent credential vaulting. Establish onboarding standards, security controls, automation, auditability, and risk metrics across AWS, Azure, and GCP. Troubleshoot complex platform issues, remediate privileged-access risks, guide application teams, and support incident response involving compromised privileged accounts.

Assess portfolios of buyers for trade credit, perform financial statement analysis and underwriting, provide credit recommendations, communicate with underwriters and brokers, support underwriting policy, product enhancements, and relationship management to mitigate credit risk.

Leads cybersecurity threat modeling for applications, systems, cloud environments, architecture patterns, and AI use cases. Assesses risks, defines security requirements and mitigations, supports testing and assurance activities, manages findings, and advises technology teams throughout project lifecycles. The role scales threat-modeling capabilities through methodologies, tooling, training, and reporting while integrating security into DevSecOps and governance. It also communicates risks to technical and executive stakeholders and mentors team members.

Reviews contracts and agreements for municipalities, schools, and public-sector organizations from a risk management and insurance perspective. Assesses indemnification, insurance requirements, and contractual risk transfer; researches legal and legislative developments; writes articles and case briefs; and develops practical guidance, templates, and educational resources. Collaborates with Risk Management Consultants to provide clear, client-friendly recommendations that reduce contractual liability.