Jobs at Insight Service Group (ISG)

Conduct outbound calls to obtain status updates from entities with outstanding medical record requests. Support record retrieval workflows through phone, fax, email, and USPS or UPS mailings. Maintain accurate diary entries, respond to internal and external inquiries, follow client protocols, and coordinate with team leads while working independently in a remote setting.

Provides routine office support, including preparing and mailing checks and documents, sorting mail, organizing supplies, checking document accuracy, processing credit card payments, and maintaining confidential records. The role requires dependable, detail-oriented work, basic computer skills, adherence to procedures, and willingness to learn. No prior office or accounting experience is required because training is provided.

Processes, prints, packages, and prepares files for remote users while supporting office colleagues. The role requires customer service, organization, multitasking, basic Microsoft skills, occasional local mail delivery, lifting up to 50 pounds, and weekday in-office availability. Overtime may be required.

Conducts insurance and fraud-related investigations, including scene recreations, traffic-light sequence documentation, witness and claimant interviews, document retrieval, affidavits, wellness checks, unannounced visits, neighborhood canvassing, and evidence collection. Prepares detailed reports with time-stamped photos and videos while working independently. Requires relevant insurance, workers’ compensation, auto, liability, SIU, or surveillance experience, investigative equipment, a valid driver’s license, adequate auto insurance, and a Class C private investigator license.

Conduct insurance-related Special Investigations Unit cases involving suspected fraud and misconduct. Responsibilities include scene recreations, documenting traffic-light sequences, obtaining statements and affidavits, retrieving evidence, performing wellness checks, conducting unannounced visits and canvassing witnesses, and preparing detailed reports with timestamped photos or videos. The investigator must work independently, travel as needed, use web-based systems, and maintain required vehicle, insurance, equipment, licensing, and employee registration credentials.

Conducts field investigations into suspected insurance fraud and misconduct. Responsibilities include scene recreations, traffic-light sequence documentation, witness and claimant interviews, document retrieval, notarized affidavits, wellness checks, unannounced visits, neighborhood canvassing, and detailed reports with timestamped photos or videos. Requires insurance or SIU experience, independent case management, reliable transportation and equipment, a valid unrestricted driver's license, required auto insurance, and eligibility for private investigator employee registration.

Conduct insurance and workers’ compensation fraud investigations through scene recreations, witness interviews, document retrieval, canvassing, wellness checks, unannounced visits, and evidence collection. Prepare detailed reports supported by timestamped photographs and videos. The investigator must work independently, travel as needed, maintain required vehicle insurance, hold an unrestricted driver’s license, and qualify for private investigator employee registration in New Jersey.

Enters checks and payments into the accounting system, reviews paperwork, maintains accurate financial records, organizes documents, resolves basic discrepancies, and supports accounting and administrative tasks. The role communicates with other departments, performs data entry, follows procedures, and protects confidential financial information. No prior accounting experience is required; training is provided.

Obtains medical records and related materials through phone, email, and fax follow-up with providers. Reviews prepayment requests, processes rejections according to client protocols, responds to client status inquiries, and verifies requested materials before final delivery. Maintains accurate workflow and diary entries, manages multiple client requirements, and works independently in a remote setting while providing timely, detail-oriented service.

Conducts insurance fraud and misconduct investigations through scene recreations, statement collection, document retrieval, canvassing, wellness checks, and unannounced visits. Compiles detailed reports with time-stamped photos and videos, procures affidavits, assesses traffic-light sequences, and may testify in court. Requires insurance or SIU experience, reliable transportation and equipment, strong reporting skills, independent judgment, a valid unrestricted driver’s license, required auto coverage, and eligibility for private investigator employee registration.

Prepares checks and documents for mailing, organizes paperwork, sorts mail, performs basic data entry, processes credit card payments, and supports accounting and administrative tasks. The role requires accuracy, dependability, organization, confidentiality, and comfort with routine work. No prior accounting experience is required, as training is provided.

Conduct insurance and workers’ compensation fraud investigations, including scene recreations, traffic-light sequence analysis, witness interviews, document retrieval, affidavits, wellness checks, unannounced visits, canvassing, and evidence collection. Prepare detailed reports with timestamped photos and videos, work independently, and travel as necessary. The role requires a North Carolina private investigator license, reliable transportation, investigative equipment, valid insurance, and a clean driver history report.

Conduct insurance-related fraud and misconduct investigations, including scene recreations, witness and neighborhood canvassing, statements, wellness checks, unannounced visits, document collection, affidavits, and evidence reporting with timestamped photos or videos. Investigators work independently, use web-based systems, travel as needed, and maintain required vehicle, insurance, equipment, licensing, and documentation.

Obtains medical records and other requested materials for insurance and legal clients. Responsibilities include provider follow-up by phone, email, and fax; reviewing and entering prepayment requests; answering client status inquiries; processing rejections; maintaining accurate diary entries; and reviewing materials for accuracy before delivery. The role requires frequent phone work, strong organization, attention to detail, multitasking, and independent work in a remote setting.