Jobs at indiagold

Acquire and onboard gold-loan customers through field engagement, referrals, promotions, and partner-bank relationships. Present products, manage customer relationships, support service delivery, and execute sales strategies within an assigned territory. Ensure accurate documentation, KYC, verification, regulatory compliance, gold evaluation, and balance-transfer processing. Maintain knowledge of lending policies, competitor offerings, and local market conditions while traveling extensively throughout the territory.

Sources customers for gold loan products through field visits, referrals, and campaigns. Conducts client meetings, presents products, drives sales growth, and maintains customer relationships. Ensures compliance with banking documentation and operational procedures, verifies gold quality and weight, and monitors lending policies and competitors. Manages partner bank relationships and balance transfer cases, including funding coordination and timely fund returns. Requires regional travel and strong communication skills.

Own and design AWS infrastructure, production Kubernetes and Docker environments, CI/CD pipelines, infrastructure automation, and monitoring. Debug distributed production issues and partner with backend engineers to improve deployment speed, safety, and reliability. The role requires making infrastructure decisions, applying secure and compliant practices in a fintech environment, and using AI tools to accelerate engineering work.

Sources customers for gold loan products through field visits, referrals, campaigns, and client presentations. Implements area sales strategies, maintains customer and bank partner relationships, and ensures documentation and operational compliance. Verifies gold quality, weight, and purity using standard tools. Manages balance transfer cases, including funding coordination, bank liaison, and timely fund returns. Requires regional travel, knowledge of NBFC policies and gold purity standards, and strong communication skills.

Manage post-disbursement loan servicing, including renewals, collateral releases, foreclosures, repayments, reconciliations, and account documentation. Ensure compliance with company policies, RBI guidelines, NBFC norms, KYC requirements, SOPs, and audit standards. Oversee customer query and escalation resolution, identify process gaps, coordinate across teams, and support technology integrations to automate servicing workflows.

Manage office and branch facilities, vendors, procurement, travel administration, assets, inventory, compliance documentation, and employee office support. Coordinate site setups, moves, maintenance, security, supplies, guest visits, transport, and corporate events. Own vendor negotiations, SLAs, invoices, asset registers, audits, SOPs, and internal controls while supporting multi-city operations and stakeholder needs.

Own and grow sales targets through affiliate partnerships. Manage partner relationships as the primary contact, recruit and activate new affiliates, optimize lead flow with Inside Sales, analyze performance, create enablement materials, resolve issues, and collaborate with Marketing and Product on campaigns and ROI tracking.

Sources customers for gold loan products through field visits, referrals, campaigns, and presentations. Builds customer and bank-partner relationships, implements sales strategies, manages balance transfers, verifies gold purity and weight, and ensures compliance with documentation and operational procedures. Travels within the assigned region and stays informed about lending policies, gold loan terms, and competitor activity.

Lead product strategy and roadmap for a digital lending business, managing customer and loan lifecycle solutions. Build and optimize LOS, LMS, partner APIs, dashboards, and automated lending workflows. Drive integrations with credit bureaus, CKYC, partners, payment gateways, and credit engines. Collaborate with credit, risk, finance, compliance, and engineering teams to improve underwriting, fraud detection, turnaround times, auditability, and customer experience. Own the full product lifecycle from discovery and PRD development through delivery and post-launch evaluation.

Lead end-to-end office expansion for NBFC operations, including site selection, infrastructure setup, compliance, and operational readiness. Manage facilities, travel, security, housekeeping, procurement, vendors, budgets, policies, and day-to-day office operations across locations. Coordinate with leadership, landlords, local authorities, and service providers while supporting business continuity, risk management, employee experience, and cost efficiency.

Source and acquire gold-loan customers through field visits, referrals, campaigns, and presentations. Drive area sales strategies, maintain customer and bank-partner relationships, ensure documentation and operational compliance, verify gold purity and weight, monitor lending policies and competitors, and manage balance-transfer cases from initiation through funding and fund recovery.

Acquire and onboard gold-loan customers through field sales, referrals, promotions, consultations, and product presentations. Manage customer relationships, service delivery, documentation, KYC compliance, gold evaluation, and loan balance transfers. Maintain market and product knowledge while coordinating with partner banks to support business development, disbursements, settlements, and customer satisfaction.

Lead risk strategy, portfolio monitoring, mark-to-market controls, margin calls, auctions, collections governance, and RBI NBFC compliance. Oversee LTV policies, valuation controls, early-warning dashboards, recovery metrics, LOS/LMS controls, and board reporting. Lead a small team across policy, analytics, and audit while partnering with technology to automate risk reporting and alerts.

Source customers for gold loan products through field visits, referrals, campaigns, meetings, and product presentations. Drive sales growth, maintain customer relationships, ensure documentation and operational compliance, verify gold quality and purity, monitor policies and competitors, manage bank partnerships, and coordinate balance transfer cases through completion.

Conduct outbound calls to prospective customers, generate leads, identify customer needs, explain products and pricing, follow up with interested prospects, close sales, and achieve sales targets. The role requires strong communication and persuasion skills, with tele-sales or customer service experience preferred. Hindi, English, Telugu, and Tamil language skills are advantageous.

Sources customers for gold loan products through field visits, referrals, and campaigns; conducts presentations and manages customer relationships. Executes sales strategies, verifies gold quality and purity, ensures documentation and policy compliance, and monitors competitor activity. Maintains bank partnerships and manages balance transfer cases, including funding coordination and timely fund returns. Requires regional travel, strong communication, gold loan sales experience, and knowledge of NBFC policies and gold standards.

Source customers for gold loan products through field visits, referrals, and campaigns. Conduct client meetings, present products, implement sales strategies, and maintain customer relationships. Ensure compliance with banking procedures, verify gold quality and purity, monitor lending policies and competitors, manage business partner bank relationships, and coordinate balance transfer cases, funding, and fund returns.

Drive gold loan sales, revenue growth, customer acquisition, and retention across multiple branches. Recruit, train, and manage sales and relationship teams while ensuring operational excellence, policy compliance, RBI adherence, transaction monitoring, customer service, escalation resolution, and periodic business reporting. Analyze market trends and competition to recommend strategies and achieve cluster performance targets.