Jobs at indiagold

Sources customers for gold loan products through field visits, referrals, and campaigns. Conducts client meetings, presents products, drives sales growth, and maintains customer relationships. Ensures compliance with banking documentation and operational procedures, verifies gold quality and weight, and monitors lending policies and competitors. Manages partner bank relationships and balance transfer cases, including funding coordination and timely fund returns. Requires regional travel and strong communication skills.

Own and design AWS infrastructure, production Kubernetes and Docker environments, CI/CD pipelines, infrastructure automation, and monitoring. Debug distributed production issues and partner with backend engineers to improve deployment speed, safety, and reliability. The role requires making infrastructure decisions, applying secure and compliant practices in a fintech environment, and using AI tools to accelerate engineering work.

Sources customers for gold loan products through field visits, referrals, campaigns, and client presentations. Implements area sales strategies, maintains customer and bank partner relationships, and ensures documentation and operational compliance. Verifies gold quality, weight, and purity using standard tools. Manages balance transfer cases, including funding coordination, bank liaison, and timely fund returns. Requires regional travel, knowledge of NBFC policies and gold purity standards, and strong communication skills.

Manage office and branch facilities, vendors, procurement, travel administration, assets, inventory, compliance documentation, and employee office support. Coordinate site setups, moves, maintenance, security, supplies, guest visits, transport, and corporate events. Own vendor negotiations, SLAs, invoices, asset registers, audits, SOPs, and internal controls while supporting multi-city operations and stakeholder needs.

Acquire and onboard gold-loan customers through field sales, referrals, promotions, consultations, and product presentations. Manage customer relationships, service delivery, documentation, KYC compliance, gold evaluation, and loan balance transfers. Maintain market and product knowledge while coordinating with partner banks to support business development, disbursements, settlements, and customer satisfaction.

Drive gold loan sales, revenue growth, customer acquisition, and retention across multiple branches. Recruit, train, and manage sales and relationship teams while ensuring operational excellence, policy compliance, RBI adherence, transaction monitoring, customer service, escalation resolution, and periodic business reporting. Analyze market trends and competition to recommend strategies and achieve cluster performance targets.