indiagold

Sales Officer - Coimbatore

Posted 18 Hours Ago

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Coimbatore South, Coimbatore, Tamil Nadu, IND

In-Office

Junior

Financial Services

The Role

Acquire and onboard gold-loan customers through field sales, referrals, promotions, consultations, and product presentations. Manage customer relationships, service delivery, documentation, KYC compliance, gold evaluation, and loan balance transfers. Maintain market and product knowledge while coordinating with partner banks to support business development, disbursements, settlements, and customer satisfaction.

Summary Generated by Built In

Key Responsibilities: • Drive New Customer Acquisition Proactively identify and onboard new clients for gold loan products through structured field engagements, strategic referral networks, and localized promotional campaigns. • Client Engagement & Product Presentation Conduct in-person client consultations and deliver compelling product demonstrations to articulate the value proposition and generate incremental business. • Sales Strategy Execution Implement targeted sales and marketing initiatives to catalyze business expansion within the designated territory, in alignment with organizational growth objectives. • Relationship Management & Service Excellence Cultivate enduring customer relationships by ensuring seamless service delivery, timely support, and high levels of client satisfaction. • Operational & Compliance Adherence Ensure full compliance with regulatory frameworks and internal standard operating procedures, particularly in documentation, verification, and process execution. • Gold Evaluation & Verification Accurately assess gold ornaments for weight, purity, and karat value using calibrated tools and standardized testing protocols. • Market Intelligence & Product Knowledge Remain continuously informed about prevailing gold loan policies, lending norms, industry best practices, and competitor offerings to stay ahead in the market. • Bank Relationship Management Foster and maintain effective working relationships with partner banks, facilitating collaborative business development and joint customer engagement. • Balance Transfer Management Oversee the end-to-end execution of gold loan balance transfers — from case initiation and fund disbursement to coordination with banking personnel and timely fund settlements.

Requirements

Ideal Candidate Profile: • The ideal candidate is a motivated and result-oriented sales professional with 1–3 years of field experience, preferably in gold loans, financial services, NBFCs, or microfinance. • Candidate should possess strong communication and interpersonal skills, with the ability to build trust-based relationships in local markets. • A working knowledge of gold evaluation, KYC procedures, and loan documentation is highly desirable.

Skills Required

1–3 years of field sales experience
Strong communication and interpersonal skills
Ability to build trust-based relationships in local markets
Experience in gold loans, financial services, NBFCs, or microfinance
Working knowledge of gold evaluation
Working knowledge of KYC procedures and loan documentation

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The Company

Gurugram, Haryana

215 Employees

Year Founded: 2020

What We Do

Our mission is to empower our fellow citizens build a more predictable and secure future by effectively monetising their assets. indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are - lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more. We are rapidly growing team passionate about solving massive challenges around financial well-being. We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We give our employees the tools and benefits they need to do their best work, in the way that’s best for them. We have a tax friendly compensation structure, collaborative culture, intraprenuership opportunities, a technology hub in UAE, comprehensive medical insurance policy and wealth creation opportunity through ESOPs. Moreover, indiagold has achieved a rare recognition from DIPP, Govt. of India, where ESOP holding employees won't have to pay taxes at the time of exercising. indiagold is also Great Place to Work Certified. This is a validation of our company values around high trust and high performance. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.