Imprivata
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Healthtech • Information Technology • Security • Software • Cybersecurity
Provide technical support for Imprivata products, diagnosing and debugging complex networked and virtualized environments; resolve customer configuration issues, escalate defects to engineering, manage cases in Salesforce, meet SLAs, create knowledge articles, mentor peers, and provide occasional after-hours and onsite support.
Healthtech • Information Technology • Security • Software • Cybersecurity
Provide technical support for Imprivata products across customer lifecycles. Diagnose and debug complex software in networked and virtualized environments, reproduce and resolve customer issues, escalate defects to engineering, maintain CRM case records, create knowledge articles, and deliver peer training. Requires shift flexibility and occasional travel for onsite support.
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Director of Sales drives revenue growth and market expansion in Southern Europe, manages sales strategies, and develops high-performing teams within the technology sector.
