Teams at Imprivata

Administer and optimize Gainsight, Gong, and related Customer Experience systems. Build workflows, health scores, dashboards, integrations, and customer success programs supporting onboarding, renewals, and risk mitigation. Maintain data integrity, gather requirements, lead system enhancement projects, and collaborate with CX, Product, and RevOps teams. Provide training, documentation, stakeholder communication, and operational insights through KPIs and reporting.

Lead paid advertising strategy and execution across international markets, including paid search, social, display, retargeting, and programmatic campaigns. Develop localized media plans, support ABM programs, partner on international SEO, manage advertising budgets and agencies, and analyze campaign performance, pipeline contribution, attribution, and ROI. Collaborate with Marketing Operations to optimize tracking, lead routing, reporting, and campaign effectiveness.

Develop and execute risk-based manual tests for the Access Intelligence Platform, maintaining test plans, cases, and scripts to ensure secure, scalable, usable products. The role includes basic SQL and Linux commands, API testing, participation in continuous integration testing, task estimation, and collaboration with experienced quality engineers. The engineer will increasingly own testing assignments, contribute to product improvements, and use generative AI tools to create test scripts, test data, and defect summaries with appropriate human review.