Search the 36 jobs at IDT

The Telecommunications Analyst will activate, manage, and monitor TDM/VOIP systems, analyze SIP calls, provide advance support for telephony, and monitor telecom networks. This role involves troubleshooting, conducting integration processes, and training support for team analysts.

As a Middle Golang Software Engineer, you will be responsible for the end-to-end development and support of the International Calling mobile user experience. This includes designing, developing, and maintaining backend systems, collaborating with other team members, writing efficient code, and mentoring junior engineers.

Seeking self-driven Systems Engineers with 5-12 years of experience in Linux, Windows, VMWare, G-Suite administration, storage administration, and troubleshooting. Must be motivated, ambitious, and ready to provide 24/7 support for critical services.

The Senior Software Engineer will work on the full software development life-cycle, collaborating with stakeholders and Scrum teams to develop high-performing applications using modern programming languages, particularly Golang, and manage production deployment and support.

The Business Intelligence Engineer will develop and test ELT/ETL solutions, recommend process improvements, extract and integrate data from various sources into databases, collaborate with QA for debugging, and continually learn new technologies to enhance BI processes.

The Senior/Lead DevOps Engineer will design and implement infrastructure solutions, maintain CI/CD systems, handle incident management, ensure system security, optimize computing architecture, and conduct system tests. The role requires collaboration with the software engineering team and the ability to troubleshoot complex systems.

As a Senior QA Automation Engineer, you will design and maintain automated integration tests, improve test stability, and ensure all releases meet quality standards. You will actively engage in scrum team activities, document defects in Jira, and collaborate closely with development and product teams.

The Business Intelligence Engineer will provide production support for a legacy telecom system, conduct ELT/ETL design and development, and ensure data integration into target databases. Responsibilities include supporting existing projects, recommending process improvements, and collaborating with QA for debugging and timely delivery.

The Inside Sales & Pricing Supervisor develops and executes pricing strategies within international money transfer markets, focusing on competitive positioning and profitability. They collaborate with internal teams and external partners while leveraging analytical skills to optimize sales strategies.

The QA Engineer Team Lead is responsible for establishing and leading a QA team to ensure the quality and functionality of the company's retail systems. This role involves strong leadership skills, managing complex test plans, and collaborating with development teams while utilizing test automation frameworks.

The Graphic Designer will create graphics for portals, promotional materials, videos, and manage content in English and Spanish. This role involves HTML changes, copywriting, and publishing content in CMS applications while collaborating with the US team.

The NRS Petro Deployment/Support Engineer will be responsible for planning, configuring, and testing NRS Petro equipment installations, assisting on-site deployments, and providing tier 2 support for the installations. Minimal technical knowledge is required with a focus on following explicit instructions and supporting the installation process.

Technical Support Representative providing assistance to retailers and customers with technical issues related to products and services. Responsible for troubleshooting, logging calls, resolving tickets, training users, and preparing reference material.

The Sales Representative will sell the company's products and services to retail stores in the assigned territory, open new accounts, service existing accounts, obtain and fulfill orders, and ensure customer satisfaction by visiting retail stores regularly.

Provide support to potential clients, address banking questions, update systems and product information, coordinate with different departments, maintain internal reports, and build strong relationships with retailers and customers.

The NRS POS / Customer Care (Basic Tech Support) role involves troubleshooting technical issues, providing resolution to software or hardware problems related to NRS services/devices, handling inbound/outbound calls and email support, and coordinating with other departments to resolve customers' issues.

Provide technical support to retailers, distributors, and store owners for NRS services and devices. Troubleshoot software and hardware issues and ensure resolution for technical difficulties.

Provide Tier 1 tech support for Business VoIP customers, addressing technical inquiries/issues post-implementation. Must have strong communication skills, tech support experience, and knowledge of hardware/software solutions. Opportunity for growth and benefits package included.

Customer Service Representative needed to assist customers with product and service inquiries, update account information, address and resolve complaints, and provide feedback for improvements. Must possess positive attitude, professionalism, and strong communication skills. High school diploma and previous customer service experience desired.

Analyzing sales and product usage data for IDT's Retail group. Opportunity to work with corporate finance, IT, and accounts receivable operations. Requires organization, attention to detail, and problem-solving skills.