Jobs at IDT

Design and improve the POS and portal experience across NRS products. Partner with product managers, engineers, product owners, and operations to execute the roadmap, conduct user-centered design, create clickable prototypes, iterate from stakeholder feedback, and maintain a cross-platform design system. The role emphasizes visual and mobile interaction quality, cohesive customer journeys, microinteractions, UX gamification, analytics, and translating business goals into effective product solutions.

Own the full product lifecycle for mobile merchant experiences and multi-location POS capabilities. Responsibilities include customer discovery, product strategy, roadmap prioritization, requirements definition, cross-functional delivery, product analytics, competitive analysis, and adoption. The role partners with engineering, design, sales, marketing, onboarding, and support teams while advocating for merchants and simplifying complex operational workflows.

Design and build modular Vue.js micro-frontend reporting components for dashboards, partner portals, and mobile WebViews. Lead frontend architecture, component APIs, state management, performance optimization, testing, and cross-platform delivery. Collaborate with backend and design teams on analytics interfaces, streaming data, and responsive reporting layouts. Use modern tooling and AI coding assistants while working with distributed international engineering teams.

Architect and develop scalable full-stack retail platform components using Go, Vue.js, SQL, and analytical databases. Responsibilities include building backend microservices and APIs, optimizing queries and data models, developing micro-frontends, implementing real-time reporting systems, and ensuring scalability, reliability, and security. The role also involves technical leadership, code reviews, debugging, performance profiling, sprint participation, and collaboration with global product and engineering teams.

Lead and grow a technical engineering team developing scalable POS SaaS products. Responsibilities include hiring, coaching, performance management, engineering process improvement, hands-on technical leadership, distributed systems architecture, cross-functional collaboration, executive communication, and scaling engineering organizations and career frameworks.

Lead architecture and delivery of restaurant-facing full-stack services, including APIs, data models, merchant screens, kitchen displays, offline-capable clients, synchronization, queues, event-driven workflows, and real-time interfaces. The role requires ensuring concurrency correctness, production reliability, scalable deployments, safe releases, and excellent debugging. The engineer will collaborate with product and design teams, provide technical direction, review code, and work across Node.js, TypeScript, Vue, databases, Linux, CI/CD, and existing PHP systems.

Execute and optimize paid user acquisition campaigns for B2C mobile apps across social and digital channels. Analyze the funnel from impressions through conversions, manage CPI, CPA, and ROAS targets, support creative A/B testing, collaborate with design teams, and turn performance insights into optimization decisions. The role also involves testing new channels, exploring AI tools, and contributing to app growth strategies.

Own the full product lifecycle for mobile merchant experiences and multi-location POS capabilities. Lead customer discovery, product strategy, roadmap prioritization, requirements, delivery, launch, adoption, and iteration. Collaborate with engineering, design, operations, sales, marketing, onboarding, support, and executives. Analyze customer insights, market trends, competition, and product metrics to improve usability, product-market fit, and business outcomes for small-business and restaurant merchants.

Own the full product lifecycle for mobile merchant experiences and multi-location POS capabilities. Responsibilities include customer discovery, product strategy, roadmap prioritization, requirements definition, cross-functional delivery, competitive analysis, product adoption, and metric monitoring. The role partners with engineering, design, sales, marketing, onboarding, and support teams while serving as the internal product expert and advocating for merchant needs.

Conduct manual mobile and backend testing for the BOSS Revolution App, including test case development, API testing, integration and end-to-end testing, troubleshooting, release validation, and post-release checks. Collaborate with developers and cross-functional Agile teams, assess functionality against requirements, identify bottlenecks, and support test strategy development. Experience with mobile platforms, API tools, CI/CD systems, and monitoring tools is required; automation and performance testing experience is preferred.

Provides customer support for NRS products and services by managing accounts, updating records, resolving complaints, clarifying information, and identifying issue causes. Communicates through phone, email, and chat while documenting interactions and multitasking. Requires strong computer aptitude, problem-solving skills, professionalism, schedule flexibility, and on-site work in Zone 4.

Own end-to-end quality for an AI voice agent across LLM, speech, and telephony layers. Design conversational and adversarial scenarios, build evaluation frameworks for nondeterministic outputs, provision SIP testing environments, diagnose failures across the stack, expand automation, integrate CI/CD release gates, track quality metrics, and maintain traceable test coverage. The role requires Python automation, SIP/VoIP expertise, analytical test design, TMS and Jira experience, and advanced English.

Own the strategy, roadmap, specifications, and delivery of anti-fraud and compliance products for cross-border money transfers. Translate regulatory and business needs into scalable technical solutions, collaborate with legal, compliance, and engineering teams, lead Agile development, and enhance fraud detection using analytics and machine learning. The role requires strong product discovery, technical fluency in APIs, SQL, and data pipelines, and experience in risk, fraud, compliance, or security domains.

Create illustrations, icons, graphics, motion assets, and other visual elements for digital products. Collaborate with UI/UX designers, product designers, developers, and cross-functional teams to maintain consistent visual styles, prepare production-ready assets for multiple platforms, and support product experiences. Participate in design reviews, iterate on feedback, maintain reusable visual libraries, and contribute to NRS’s evolving visual language.

Leads the mobile engineering organization responsible for the Boss Revolution Calling App and its calling, top-up, and money transfer services. Manages hiring, mentoring, performance, team structure, delivery, agile processes, technical standards, architecture, incident reviews, risk mitigation, compliance coordination, and stakeholder alignment. Partners with Product, Design, Operations, Compliance, Customer Success, and business teams to deliver secure, scalable, reliable software.

As a Data/ML Engineer, you will design and implement data pipelines, optimize workflows for unstructured data, and integrate LLM frameworks to power analytics and BI solutions.

The Sales Representative will sell telecom products, open new retail accounts, service existing accounts, and ensure customer satisfaction through regular visits.

The Merchant Services Sales Representative sells point of sale and credit card processing solutions, earning commissions on both sales and residual payments while focusing on self-motivation and people skills.

The Sales Representative will open new accounts, grow business with existing customers, and maintain client relationships in the San Francisco area.

Sales Representative will sell telecom products and services to retail stores, open new accounts, service existing ones, and ensure customer satisfaction through regular visits.