Search the 34 jobs at IDT

Senior Golang Software Engineer role at IDT, responsible for full software development life-cycle, working on high-performing applications, and driving technical excellence. Requires 5+ years of production experience, deep knowledge of Golang, and proficiency in modern design patterns.

Proactively monitor and resolve production alerts within IDT's Global network, track issues in a ticketing system, escalate alerts to the appropriate Support team, work with various tools such as Splunk, New Relic, and more.

Responsible for leading a proficient Quality Assurance (QA) team to ensure the quality and functionality of products. Requires strong leadership, technical expertise, and the ability to mentor QA professionals. Must have at least 3 years of experience as a QA Team Lead and knowledge of software testing methodologies.

Talented Graphic Designer needed in Guatemala to work on various graphic design projects including portals, banners, videos, websites, and more. Responsibilities include content management, scheduling, copywriting, and handling HTML changes. Skills required in Adobe software, HTML, writing, and bilingual in English + Spanish.

Senior Product Owner role at IDT, specializing in mobile top-up solutions. Responsibilities include defining product vision and strategy, developing roadmaps, collaborating with stakeholders, and analyzing user feedback. Qualifications include a Bachelor's degree, 5+ years of product management experience, and strong analytical skills.

Seeking a Senior Mobile QA Engineer to conduct mobile and backend testing, create and execute test plans, collaborate with developers, manage release processes, and coordinate QA team members. Must have 3+ years of manual mobile and backend testing experience, expertise in testing fundamentals, and proficiency in testing tools like Android Studio, Charles, Postman, and Jira. Bonus points for automation, performance, and load testing experience.

Lead the Business Intelligence team to deliver and maintain a Data Platform As A Service for the company. Manage BI Engineers/developers across multiple regions and ensure data standards are met. Support Marketing analytics organization with data needs for campaign optimization processes.

Provide customer support, address questions about money remittances and mobile top-ups, stay updated on products, assist with website navigation, follow standard processes, understand product value, support merchants and customers for satisfaction.

Technical Support Representative providing assistance to retailers and customers with technical issues related to products and services. Responsible for troubleshooting, logging calls, resolving tickets, training users, and preparing reference material.

The Sales Representative will sell the company's products and services to retail stores in the assigned territory, open new accounts, service existing accounts, obtain and fulfill orders, and ensure customer satisfaction by visiting retail stores regularly.

Senior Full Stack Mobile Automation Engineer focusing on product testing, automation, and test management. Develop and maintain automation frameworks for mobile (iOS and Android). Proficient in Java, Selenium, Appium, and various testing tools. Experience with CI/CD and Test Management tools.

Provide support to potential clients, address banking questions, update systems and product information, coordinate with different departments, maintain internal reports, and build strong relationships with retailers and customers.

The NRS POS / Customer Care (Basic Tech Support) role involves troubleshooting technical issues, providing resolution to software or hardware problems related to NRS services/devices, handling inbound/outbound calls and email support, and coordinating with other departments to resolve customers' issues.

Provide technical support to retailers, distributors, and store owners for NRS services and devices. Troubleshoot software and hardware issues and ensure resolution for technical difficulties.

Provide Tier 1 tech support for Business VoIP customers, addressing technical inquiries/issues post-implementation. Must have strong communication skills, tech support experience, and knowledge of hardware/software solutions. Opportunity for growth and benefits package included.

Analyzing sales and product usage data for IDT's Retail group. Opportunity to work with corporate finance, IT, and accounts receivable operations. Requires organization, attention to detail, and problem-solving skills.

Customer Service Representative needed to assist customers with product and service inquiries, update account information, address and resolve complaints, and provide feedback for improvements. Must possess positive attitude, professionalism, and strong communication skills. High school diploma and previous customer service experience desired.

National Retail Solutions Plus is seeking a motivated Merchant Services Sales Representative to drive sales of Point of Sale devices and Merchant Services, provide tech support, and manage customer relationships. Bilingual skills and basic computer knowledge required. Travel is a part of the job. Join our growing sales team and start your career in the sales industry!

Lead Web Marketing Manager responsible for developing and implementing marketing strategies, collaborating with web development teams, analyzing user funnels, and optimizing web products for user engagement and sales growth. Must have expertise in digital marketing, web development, UX, SEO, analytics, and project management.

Develop and maintain automated test suites for web and API applications, collaborate with cross-functional teams, integrate automated tests into CI/CD pipelines, analyze test results, provide comprehensive reports, and ensure software quality standards are met.