Jobs at IDT

Own the full product lifecycle for mobile merchant experiences and multi-location POS capabilities. Lead customer discovery, product strategy, roadmap prioritization, requirements, delivery, launch, adoption, and iteration. Collaborate with engineering, design, operations, sales, marketing, onboarding, support, and executives. Analyze customer insights, market trends, competition, and product metrics to improve usability, product-market fit, and business outcomes for small-business and restaurant merchants.

Execute and optimize paid user acquisition campaigns for B2C mobile apps across social and digital channels. Analyze the funnel from impressions through conversions, manage CPI, CPA, and ROAS targets, support creative A/B testing, collaborate with design teams, and turn performance insights into optimization decisions. The role also involves testing new channels, exploring AI tools, and contributing to app growth strategies.

Own the full product lifecycle for mobile merchant experiences and multi-location POS capabilities. Responsibilities include customer discovery, product strategy, roadmap prioritization, requirements definition, cross-functional delivery, competitive analysis, product adoption, and metric monitoring. The role partners with engineering, design, sales, marketing, onboarding, and support teams while serving as the internal product expert and advocating for merchant needs.

Develops AI-assisted B2B email and social campaigns, builds marketing automations and lead-generation workflows, analyzes performance data, tests emerging AI tools, and creates AI-generated marketing content. The role supports audience growth, engagement, conversions, and ROI while collaborating with creative, marketing, sales, and technology teams.

Conduct manual mobile and backend testing for the BOSS Revolution App, including test case development, API testing, integration and end-to-end testing, troubleshooting, release validation, and post-release checks. Collaborate with developers and cross-functional Agile teams, assess functionality against requirements, identify bottlenecks, and support test strategy development. Experience with mobile platforms, API tools, CI/CD systems, and monitoring tools is required; automation and performance testing experience is preferred.

Provides customer support for NRS products and services by managing accounts, updating records, resolving complaints, clarifying information, and identifying issue causes. Communicates through phone, email, and chat while documenting interactions and multitasking. Requires strong computer aptitude, problem-solving skills, professionalism, schedule flexibility, and on-site work in Zone 4.

Designs, builds, and maintains scalable data pipelines, data warehouse architecture, feature stores, model-training workflows, and real-time inference services. Develops semantic search, vector database, RAG, LLM orchestration, dashboarding, and AI-powered BI solutions. Partners with stakeholders, documents workflows, supports model deployment, and applies data engineering and MLOps best practices using Python, Spark, Hadoop, Kafka, SQL, and cloud databases.

Own end-to-end quality for an AI voice agent across LLM, speech, and telephony layers. Design conversational and adversarial scenarios, build evaluation frameworks for nondeterministic outputs, provision SIP testing environments, diagnose failures across the stack, expand automation, integrate CI/CD release gates, track quality metrics, and maintain traceable test coverage. The role requires Python automation, SIP/VoIP expertise, analytical test design, TMS and Jira experience, and advanced English.

Lead quality assurance for a telecom billing platform, owning end-to-end testing across rating, mediation, invoicing, taxation, payments, reconciliation, and revenue assurance. Establish test strategy, documentation, traceability, quality metrics, and release-readiness standards. Lead automation prioritization and review test suites without being the primary implementer. Investigate billing discrepancies using SQL and telecom traces, enforce testable requirements, mentor QA engineers, and communicate quality risks.

Own the end-to-end travel eSIM product roadmap, including catalog, pricing, purchase-to-activation funnel, partner economics, launches, and lifecycle management. Lead market research, product analytics, funnel optimization, and cross-functional delivery across engineering, marketing, sales, support, and external roaming partners. Develop PRDs, influence scrum-team prioritization, track conversion, activation, ARPU, retention, and margin, and support B2B onboarding and sales enablement.

Own the strategy, roadmap, specifications, and delivery of anti-fraud and compliance products for cross-border money transfers. Translate regulatory and business needs into scalable technical solutions, collaborate with legal, compliance, and engineering teams, lead Agile development, and enhance fraud detection using analytics and machine learning. The role requires strong product discovery, technical fluency in APIs, SQL, and data pipelines, and experience in risk, fraud, compliance, or security domains.

Create illustrations, icons, graphics, motion assets, and other visual elements for digital products. Collaborate with UI/UX designers, product designers, developers, and cross-functional teams to maintain consistent visual styles, prepare production-ready assets for multiple platforms, and support product experiences. Participate in design reviews, iterate on feedback, maintain reusable visual libraries, and contribute to NRS’s evolving visual language.

Leads the mobile engineering organization responsible for the Boss Revolution Calling App and its calling, top-up, and money transfer services. Manages hiring, mentoring, performance, team structure, delivery, agile processes, technical standards, architecture, incident reviews, risk mitigation, compliance coordination, and stakeholder alignment. Partners with Product, Design, Operations, Compliance, Customer Success, and business teams to deliver secure, scalable, reliable software.

Lead QA Engineer responsible for test case design and automation for a UCaaS platform. Automate backend, API, VoIP/SIP and calling functionality, integrate tests into CI/CD (Jenkins), run load/emulation, debug using network tools, and track coverage in TestRail within an Agile/Scrum team.

As a Data/ML Engineer, you will design and implement data pipelines, optimize workflows for unstructured data, and integrate LLM frameworks to power analytics and BI solutions.

The Sales Representative will sell telecom products, open new retail accounts, service existing accounts, and ensure customer satisfaction through regular visits.

The Merchant Services Sales Representative sells point of sale and credit card processing solutions, earning commissions on both sales and residual payments while focusing on self-motivation and people skills.

The Sales Representative will open new accounts, grow business with existing customers, and maintain client relationships in the San Francisco area.

The Sr. Fullstack Software Engineer will enhance the POS ecosystem, working on both frontend and backend technologies to support independent retailers.

Sales Representative will sell telecom products and services to retail stores, open new accounts, service existing ones, and ensure customer satisfaction through regular visits.