Jobs at IDEXX

Provide proactive outreach and promptly resolve Reference Lab customer concerns and testing issues. Collaborate across IDEXX teams to research problems, maintain strong internal and external relationships, support quality management and compliance, and participate in team development and knowledge sharing. Communicate clearly and empathetically, use Microsoft Office and other systems, ensure data accuracy, and meet physical job requirements including extended computer/phone use and occasional lifting.

Senior SRE responsible for designing and modernizing CI/CD and deployment systems, automating AWS Serverless infrastructure, improving observability and incident response, enforcing release and security practices, and guiding engineering teams to scale resilient global services.

Manage and develop an engineering team, driving results through agile methodologies, while remaining hands-on contributing to design and code reviews. Collaborate with product owners to align technical solutions with business outcomes and foster a culture of inclusion and innovation.

The Senior Finance Manager will provide financial leadership in Technology and Innovation, supporting planning, budgeting, analysis, and operational performance while collaborating with senior leaders.

The Senior Developer Experience Engineer will improve tooling for IDEXX engineers, own observability strategy, enhance CI/CD processes, and evolve cloud-native architectures while contributing to knowledge sharing across teams.

Lead a team to deliver high-quality solutions for animal health SaaS platforms while focusing on modern web technologies and DevOps practices.

The Associate Director will lead the strategy for digital self-help and AI experiences, ensuring seamless customer support through various channels and improving operations using data-driven insights.

Provide order processing and customer support for IDEXX Water products in Europe, focusing on relationship building and effective communication.

Develop and execute test strategies for data pipelines, integrations, ML models, and applications to ensure clinical data quality. Create/maintain test data and environments, automate tests, run system/UI/integration testing, report results, assess risk, and collaborate with cross-functional Agile teams to improve testing practices.

The Laboratories Key Account Manager develops strategic business plans, builds partnerships, leads negotiations, and collaborates with teams to ensure the success of veterinary laboratory accounts in Korea.

The Inside Sales Representative sells IDEXX products to customers via calls, emails, and chat, focusing on generating demand and maintaining customer relationships. They coordinate with teams, keep databases updated, and ensure effective communication about customer accounts.

Lead technical ownership of VetConnect PLUS infrastructure: design and maintain AWS and GCP systems, GitHub Actions pipelines, and Datadog observability. Write production infrastructure code, build full stacks (ELBs to databases), automate deployments and operations, troubleshoot dev/test/prod issues, mentor engineers, and lead a 3-4 person DevOps squad to improve developer operational capabilities and reliability.

Lead design, implementation, and operational maturity of enterprise Identity Governance and Administration (IGA). Automate identity lifecycle, enforce least-privilege, govern human and non-human identities (service accounts, managed identities, AI agents), integrate IAM with cloud, HR and ITSM systems, support audit/compliance, and build automation for provisioning, access reviews, and reporting.

Lead and develop a team of data engineers while contributing hands-on to design, implement, and operate scalable, secure data pipelines. Partner with product, software, and architecture teams to deliver cloud-native data solutions, ensure production reliability, and drive engineering best practices and continuous improvement.

Collect and deliver pathology specimens on scheduled multi-stop routes across Sydney, maintaining vehicle safety and cleanliness, accurate sample tracking, and providing professional customer service to ensure timely lab processing.

Collect diagnostic samples from veterinary clinics across the Hamilton region, transport them safely to the laboratory, manage routes and schedules, provide professional customer service, complete basic admin and tracking using computer systems, and follow safety and transportation procedures.

Drive the Hamilton–Auckland route evenings to collect and transport veterinary pathology samples, ensuring safe, timely delivery. Provide excellent customer service to clinics, manage collection schedules, complete basic administrative tracking, follow safety and transport procedures, and communicate with clients and internal teams.

Lead data migration strategies and implementation across hybrid cloud environments, design data pipelines, and optimize scalable systems while collaborating on AI projects.

Provide administrative, operational, and data management support for clinical laboratory operations, including specimen receipt, accessioning, tracking, documentation, LIMS/LIS use, data entry and validation, report generation, workflow monitoring, audit support, and coordination with lab staff, clients, and vendors to resolve discrepancies and improve processes.

The Payroll and Tax Analyst will manage payroll audits, tax compliance, and ensure proper interpretation of tax regulations, collaborating with stakeholders and improving payroll processes.