Software Implementation Consultant

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London, England
In-Office
Biotech
The Role

IDEXX is hiring for 2 new Software Implementation Consultants to join our growing team! If you're passionate about training, the veterinary industry and travel, this role is a great oppertunity!

This role will be hybrid 3x per week in our London office (SW19 4JS) and will involve some local and international travel

Our Software Implementation Consultants are responsible for training customers on our software, configuring their Software site specific to the clinics needs, optimising workflows, and getting the clinic up and running smoothly. You build important client relationships, problem solve and most importantly provide engaging virtual and in person software training to setup customers up for success.

This role will support VetSoft Europe, and will be cross trained to implement various softwares including ezyVet and Animana.

PRIMARY DUTIES AND RESPONSIBILITIES:
May perform one or more of the following:
  • Gathers, analyzes and reports on data.
  • Identifies, evaluates and implements system, process or procedure improvement opportunities.
  • Analyzes, develops and implements process changes to provide improvement in work flow, operational procedures and other related business areas.
  • Participates in projects to implement initiatives; identifies project opportunities; generates ideas and solutions.
  • Communicates with related areas to coordinate work.
  • May lead work activities of others, coordinating daily activities and providing training, coaching and guidance.
REQUIRED SKILLS AND ABILITIES:
  • Veterinary experience is a plus!
  • Data gathering and analytical ability.
  • Process improvement skills
  • Excellent interpersonal skills.
  • Project management ability.
  • Strong verbal and written communication skills.
  • Ability to work both individually and as a team player.
  • PC skills, including Microsoft Office.
Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 
Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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The Company
HQ: Westbrook, ME
6,764 Employees
Year Founded: 1983

What We Do

10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock

We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better.

IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries.

Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices.

We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk.

Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.

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