Jobs at HUB International

Manage and retain commercial insurance accounts; design insurance programs; coordinate carrier marketing and risk control; mentor AAEs; conduct client reviews; identify cross-sell opportunities; ensure regulatory and HUB system compliance.

Provide operational support for the Claims team by handling FNOL intake and accurate file setup, managing inbound claim calls and routine inquiries, executing assigned projects (data pulls, A/P support, bulk outreach, template and Whale maintenance), escalating complex issues, and meeting KPIs for data accuracy, timeliness, and call quality.

Support account executives by preparing renewal and proposal materials, tracking expiries, coordinating quotes with marketers, following up on accounts receivable, and attending client or renewal meetings. Provide administrative and client-facing support to ensure timely policy changes, invoicing, and smooth renewal processes.

Perform enterprise-level data analysis to support business decisions, produce reports and dashboards, ensure data quality, and collaborate with IT and stakeholders to translate requirements into actionable insights.

Manage day-to-day client relationships for employee benefits, act as liaison with carriers, resolve claims and administration issues, conduct enrollments, design benefit plans, process renewals and prepare client communications and financial reports. Maintain client data in agency systems and support wellness, claims analysis, and stop-loss procurement as needed.

Manage large-line insurance accounts including policy review and audits, prepare applications, proposals and premium allocations, perform loss analysis, maintain account documentation, review contracts/leases, and handle client communication and invoicing.

Manage and expand an assigned commercial insurance book by building client relationships, overseeing account management, coordinating carrier marketing and risk control, supporting Producers, conducting annual reviews, identifying cross-sell opportunities, and ensuring compliance and high-quality service delivery.

Own and govern HUB's enterprise technology change management lifecycle and CAB process, ensuring ITGC compliance, audit readiness, and continuous improvement. Manage ServiceNow change workflows, reporting, stakeholder engagement, training, and AI-era governance frameworks to minimize risk and drive adoption across a distributed organization.

Manage day-to-day insurance account operations, execute client renewals, and ensure accurate policy information in the agency management system.

Manage a book of employee benefits clients, provide day-to-day service, handle renewals and open enrollment, manage carrier/vendor implementations, resolve claims and coverage issues, prepare benefits materials and reports, and support RFPs and client meetings.

Sell commercial insurance products, prospect and develop new clients, provide technical support and product education, prepare contracts and quotes, maintain client database, collaborate with team to meet sales targets, and attend ongoing industry education.

Manage a book of employee benefits clients, lead renewals and RFPs, coordinate onboarding and carrier implementations, resolve claims and coverage issues, present benefits to clients and employees, maintain client and carrier relationships, ensure compliance, and collaborate with internal teams to support retention and service delivery.

Manage a book of commercial insurance accounts, provide client and carrier service, coordinate renewals and value-added risk services, resolve complex policy issues, support producers, mentor junior staff, and maintain accurate account records and reports.

Support account management for commercial lines: handle certificates, policy changes, renewals, client communications, premium financing coordination, quotes, and maintain accurate account records and systems.

Serve as the front-line receptionist and administrative support: greet visitors, answer and route calls, manage mail/couriers, maintain office supplies and reception area, and provide general administrative assistance to brokers and staff.

Lead and manage a small team of LMS administrators for HUB's Cornerstone OnDemand platform. Own platform administration, integrations, governance, reporting, and optimization. Serve as senior consultant to stakeholders, prioritize requests, support high-visibility programs, and co-lead a community of practice to enable local administrators while aligning LMS capabilities to enterprise talent strategy.

Provide administrative and technical support to the underwriting team, assist with documentation, data entry, record maintenance, and routine underwriting workflows. Support communication between teams and help ensure accurate processing of underwriting tasks.

Manage and service employee benefits accounts for emerging market clients. Act as primary client contact, support renewals and implementations, coordinate with carriers, manage open enrollment, identify cross-sell opportunities, maintain broker systems and client documentation, and occasionally travel for client meetings (up to 25%).

Process and manage billing transactions for assigned insurance policies, collect invoices, and resolve billing discrepancies with clients, brokers, and carriers while providing excellent customer service.

Provide financial analytics and ROI solutions for self-funded and ASO clients, lead underwriting and cost-management deliverables, support sales/RFP presentations, manage and mentor entry-level analysts, and help grow and service a book of employee benefits business.