Jobs at Hong Leong Bank Berhad

Supports the Regional Manager Operations by identifying operational non-compliance, control gaps, and procedural defects across branches. Conducts branch control self-assessments, evaluates operational risk, recommends corrective actions, and supports compliance with banking regulations and internal policies. Provides relief support for operational roles, coordinates training and regional events, compiles reports, analyzes data, and collaborates with branch and head-office stakeholders on deposit growth, cross-selling, and service-quality initiatives.

Acquire and manage high-net-worth client relationships, assess financial needs, provide investment and wealth-planning advice, develop tailored portfolios, monitor performance, identify cross-selling opportunities, and ensure compliance with AML, KYC, regulatory, and internal risk requirements. Collaborate with investment, financial planning, and credit specialists to deliver integrated private banking solutions and support business growth.

Leads balance sheet risk management across liquidity risk, IRRBB, ICAAP, stress testing, and climate change risk. Develops risk frameworks, monitors exposures and regulatory limits, oversees reporting, prepares ICAAP submissions, and presents stress-test and climate-risk findings to senior management and the Board. Partners with business stakeholders to integrate risk appetite and methodologies into strategic planning while managing and developing the risk team.

Acquire deposit accounts from individual and business customers, generate and qualify leads, develop sales proposals, conduct client outreach, and follow up through account opening. The role also involves customer briefings and training, relationship management, sales events and roadshows, competitor and market research, sales reporting, and compliance with banking guidelines and regulations. This branch-based sales position reports to the Branch Manager.

Administer and optimize enterprise voice, video, telephony, document imaging, call recording, and billing systems. Maintain multi-vendor PABX platforms, servers, storage, licenses, and collaboration tools while supporting upgrades, patching, user lifecycles, and troubleshooting. Provide onsite executive and event support, generate billing reports, and serve as a technical SME for IVR refreshes, SIP migrations, system cutovers, and office relocations.

Reviews mortgage and facility documents, confirms legal and internal conditions before loan disbursement, resolves documentation discrepancies, creates facility accounts and payment vouchers, updates system records, prepares mortgage-related letters, and conducts risk control self-assessments.

Drive deposit account acquisition from consumer and business clients, especially payroll accounts. Generate and qualify leads, build referrals, prepare customized proposals, conduct sales calls and client briefings, negotiate and close accounts, and maintain customer relationships. Monitor sales pipelines, report activity, conduct market research, participate in sales events, track competitors, and ensure compliance with banking guidelines and regulations.

Manage treasury and money-market activities, including funding strategy, liquidity, balance-sheet management, surplus-fund investment, regulatory-ratio compliance, FX and Islamic treasury product pricing, client execution, deposit marketing, reporting, governance, and team development. The role requires collaboration with control functions and business units while supporting treasury systems, procedures, and business objectives.

Manage payments sales channels and partnerships across branches, internal teams, and external partners. Develop campaigns to drive merchant acquisition, cross-selling, upselling, and revenue growth. Analyze sales, transaction, merchant acquisition, terminal deployment, and product penetration data. Build performance dashboards and reporting, identify gaps and market opportunities, evaluate campaigns and merchant projects, and provide strategic insights to management for SME payments growth.

Acquire consumer and business deposit accounts, particularly payroll accounts, by generating leads, developing referrals, conducting sales calls, preparing proposals, negotiating, and closing accounts. The role involves client briefings, training, customer support, relationship management, market research, competitor monitoring, sales reporting, participation in events and roadshows, cross-department collaboration, and compliance with banking guidelines and regulations.

Lead end-to-end mortgage product and portfolio strategy (Conventional and Islamic), drive revenue optimization, regulatory compliance (BNM/ABM), digital transformation and system UAT, manage pricing and credit authority, oversee vendor panels, and coach a high-performing team to meet KPIs and improve customer experience.

Manage product innovation and portfolio management, oversee retention strategies, analyze data for performance improvements, and ensure compliance with policies.

Acquire deposit accounts from individual and business customers, especially payroll accounts, while generating leads for additional banking products. Responsibilities include lead generation, sales proposals, client calls, relationship management, customer briefings, sales follow-up and closure, account-opening coordination, market research, roadshows, competitor monitoring, and regulatory compliance. The role is branch-based and reports to the Branch Manager.

Sell and cross-sell deposit, insurance and investment products; generate and convert leads via cold calling and referrals; manage account opening and maintenance (CASA, FD); ensure compliance with KYC/AMLA and bank SOPs; deliver high service standards and promote customer retention.

Lead end-to-end IT strategic sourcing, procurement, and vendor management to optimize cost, ensure regulatory compliance (BNM RMiT), conduct TCO analyses, benchmark pricing, renegotiate contracts, coach procurement team, and support transformation and ESG initiatives.

Provide tailored financial advice to high-net-worth clients through discovery, portfolio management, and product sales. Grow assets under management, generate fee-based revenue, monitor markets and regulations, maintain compliance with PDPA/AMLCFT/Shariah Governance, and collaborate with internal stakeholders to meet KPIs and bank standards.

Drives growth, monetization, adoption, and go-to-market execution for wealth management products and digital wealth solutions. Develops commercial strategies, customer segments, value propositions, pricing, performance metrics, sales enablement materials, and integrated campaigns. Uses customer and sales analytics to optimize conversion and campaign ROI. Coordinates Product, Marketing, Compliance, Risk, Legal, Operations, and IT teams while monitoring competitors, market trends, and regulatory changes.

Processes auto loan applications, verifies documents, conducts KYC interviews, evaluates credit cases, supports loan approvals and disbursements, handles customer inquiries, maintains compliance documentation, tracks sales and operational reports, and coordinates with dealers and internal stakeholders. The role also assists with business operations, process improvements, inventory reviews, and mentoring junior employees.

Leads sales management and productivity strategies for the affluent wealth-management segment. Develops sales operating rhythms, pipeline tracking, portfolio-management frameworks, coaching tools, and sales training programs. Monitors productivity, product participation, wealth penetration, portfolio growth, and client satisfaction to identify improvement opportunities. Partners across departments to launch sales tools and approaches, deepen client relationships, grow wealth business, and improve client acquisition and product holdings.

Lead regional P&L and commercial growth for FX and Dual Currency Investment (DCI) products across Malaysia and Singapore. Develop FX/DCI strategy, design targeted campaigns, optimize rollover desk, structure bespoke products with Global Markets, and drive cross-functional integration to scale revenues across Retail, Priority, and Private Banking segments while ensuring competitive pricing and trade execution.