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As an Engineering Manager at Hometap, you will manage two teams of software engineers to ensure timely, high-quality software delivery, collaborate across departments, maintain engineering processes, and foster team culture while contributing to code and mentoring team members.
As a Processing Operations Manager, you will lead a team of Application Specialists responsible for processing homeowner investment applications. You will ensure adherence to guidelines, improve processing efficiency, and maintain cross-functional relationships to enhance the overall homeowner experience.
As a Homeowner Support Specialist at Hometap, you will serve as the first line of contact for homeowners, managing inquiries and providing support via calls, emails, and chat. Your focus will be on ensuring outstanding customer experiences, de-escalating issues, documenting interactions, and collaborating with the sales team to improve processes.
