Jobs at Hiya Inc.

Own full-cycle recruiting across technical, G&A, and GTM functions for a growing technology company. Partner with hiring managers on talent strategy, interviewing, and decision-making; build talent networks across AI and emerging technology communities; support early-career programs; and improve recruiting workflows, data visibility, automation, quality of hire, and candidate experience.

Leads global, full-funnel demand generation for enterprise and telecom segments. Owns pipeline strategy, integrated paid and digital campaigns, account segmentation, experimentation, attribution, ROI reporting, and agency management. Partners with Sales and Product Marketing to drive qualified pipeline and revenue. Uses analytics, AI tools, and channel optimization to improve conversion, marketing efficiency, and investment decisions.

Own Hiya’s full-funnel content strategy, from thought leadership and category awareness through conversion and demand-generation assets. Write and edit pillar content, reports, web pages, scripts, email, social, and paid copy. Improve discoverability across search engines and AI answer platforms, build AI-enabled content workflows, manage localization and editorial standards, and measure content’s contribution to engagement and pipeline. Collaborate with product marketing, sales, demand generation, web, and leadership teams.

Leads Hiya’s website marketing strategy, roadmap, conversion-rate optimization, experimentation, SEO/GEO, localization, analytics, attribution, and campaign landing-page execution. Owns website performance and pipeline contribution while partnering with engineering, demand generation, product marketing, product, design, content, and agencies. The role translates positioning into high-converting experiences, improves discoverability across search and AI platforms, and builds scalable systems for global markets.

Engineering internship focused on designing, coding, and operating high-performance services and data-processing pipelines serving hundreds of millions of monthly requests. The intern will collaborate with distributed engineering teams, complete structured onboarding, receive dedicated mentorship, and contribute to high-availability, latency-sensitive systems. Candidates should be second-year computer science students graduating in 2028 with service development knowledge, strong learning ability, and a collaborative, continuous-improvement mindset.

Lead Hiya’s global brand and communications strategy across PR, analyst relations, social media, creative, thought leadership, events, and crisis communications. Own the company narrative, visual and verbal identity, media relationships, executive visibility, and brand measurement. Manage internal creative and events teams plus external agencies, build organic social from the ground up, adapt messaging across international markets, and coach a growing global team while remaining hands-on with strategy and content execution.

Own a portfolio of strategic enterprise accounts across the UK and Europe, driving retention, renewals, expansion, and measurable customer value. Build executive relationships, create account plans, lead business reviews, manage complex commercial negotiations, forecast renewals in the CRM, identify expansion opportunities, and provide customer insights to Product, Engineering, and Marketing. Requires fluent English and business proficiency in French, Spanish, or German.

Own and grow a portfolio of strategic European telecom accounts. Drive customer adoption, retention, renewals, expansion, and measurable business outcomes across the post-sales lifecycle. Lead multi-year initiatives, complex technical programs, production delivery, QBRs, executive relationships, risk management, and cross-functional coordination with Sales, Product, Engineering, and Support. The role requires fluency in French and English and comfort working with enterprise SaaS customers, APIs, integrations, pilots, and proofs of concept.

Develop and operate SaaS services, APIs, carrier integrations, dashboards, automation tools, and AI agents. Own software throughout its lifecycle, including planning, development, testing, deployment, monitoring, production support, and on-call responsibilities. Improve system reliability, performance, documentation, and maintainability while collaborating with internal teams and external partners.

Leads Hiya’s global Forward Engineering organization, overseeing solutions architecture, forward-deployed engineering, customer integrations, distribution platforms, reliability, incident response, and cost to serve. The role partners with Product Engineering, Sales, and Customer Success across the full customer lifecycle. Responsibilities include organizational strategy, hiring, budgeting, operating metrics, technical standards, roadmap feedback, and scaling support across North America, Europe, and Asia. This hybrid Seattle role requires 30–40% travel.

Own and grow a strategic operator account by driving adoption, complex program delivery, renewals, incident response, executive engagement, and commercial expansion. Lead cross-functional initiatives, troubleshoot technical issues, manage integrations and pilots, deliver measurable customer value, and identify multi-million-dollar growth opportunities while maintaining high service levels.

Supports recruitment and general HR activities, including job postings, candidate sourcing, CV screening, interviewing, interview coordination, candidate communication, recruitment records, hiring administration, onboarding, and employee administration. The role requires strong English communication, organization, attention to detail, and interest in recruitment. It is based in Budapest, requires at least 25 hours weekly and two office days, and runs through May 31, 2027.

Build and operate Hiya Hub backend services across their full lifecycle, including planning, implementation, testing, deployment, monitoring, alert response, and KPI ownership. Support carrier and partner onboarding, troubleshoot system behavior, and communicate across engineering, business, and external partners. The role requires networking and Docker knowledge, strong collaboration, and active use of AI tools. Experience with cloud platforms, Kubernetes, observability, DevOps, or SRE is advantageous.

Lead end-to-end delivery of complex carrier and partner integrations across EMEA. Manage project plans, milestones, dependencies, risks, technical delivery tasks, stakeholder communications, testing, and deployment. Partner with carriers, Solution Architecture, Engineering, Product, Customer Success, and leadership. Apply technical knowledge of REST APIs, AWS, SIP, and telephony while improving delivery processes, documentation, and tooling.

Qualifies inbound leads, conducts outbound prospecting, researches target accounts, and builds pipeline for the sales team. Responsibilities include calls, emails, LinkedIn outreach, event follow-up, lead qualification, CRM updates, activity reporting, and developing strong prospect relationships. The role requires learning Hiya’s products and market, achieving monthly qualified-lead goals, and working autonomously in a fast-paced sales environment.

Drive new business and product-led growth conversions for SMB and enterprise customers. Manage the full sales cycle, including prospecting, discovery, demos, presentations, negotiation, and closing. Build pipeline with SDRs, marketing, and partners; meet revenue quotas; forecast accurately in Salesforce; and collaborate with Customer Success, Sales Engineering, and Product to ensure successful handoffs and expansion opportunities.

Own global university recruiting programs, interview scheduling, recruiting operations, Ashby ATS administration, candidate experience, stakeholder coordination, recruiting analytics, and special projects. Plan campus events, manage complex multi-time-zone interviews, improve workflows, maintain data integrity, and use AI tools to optimize recruiting processes. This role requires independent ownership but does not involve full-cycle recruiting or candidate sourcing.

Lead a Budapest-based team of approximately six engineers building distributed cloud and data systems that detect spam and fraud calls. Own people development, delivery, reliability, security, technical debt, incident response, and operational outcomes. Partner with Product and Data Science to establish priorities and execution plans, guide architecture, improve production operations, and support AI-assisted development. Serve as a player-coach by reviewing designs, unblocking technical work, and contributing to high-impact initiatives.

Lead the security roadmap across engineering, build self-service platform security tools, integrate security into CI/CD and cloud workflows, assess technical risk, mentor engineers, and mature detection, SIEM, and incident-response capabilities. The role also addresses software supply-chain threats, AI infrastructure security, and AI-usage risks while partnering with engineering, product, core technology, and IT teams.

Own a portfolio of 300+ SMB accounts across the UK and Europe, managing renewals, expansion, retention, and account health. Conduct proactive outreach, identify churn risks and upsell opportunities, forecast portfolio performance, maintain CRM accuracy, and share customer insights with internal teams. The role requires business-level German, French, or Spanish alongside English, commercial judgment, autonomy, and experience managing customer relationships in a SaaS or commercial environment.