Jobs at Hiya Inc.

The Talent Acquisition Manager will lead talent acquisition efforts, manage recruiting teams, improve processes, and leverage AI tools to enhance hiring efficiency across North and South America.

As a Senior VoIP Infrastructure Engineer at Hiya, you will own voice infrastructure, optimize call quality, and scale solutions for carrier partnerships while collaborating with product teams to drive voice capabilities for both consumer and enterprise users.

The Sr. GTM Engineer at Hiya is responsible for transforming the website into an AI-driven growth engine, leading CMS migration, optimizing web performance, and integrating AI capabilities.

Lead commercial strategy and growth across Singapore, Malaysia, and Thailand. Build executive carrier relationships, negotiate complex multi-stakeholder deals, close new business, drive revenue from new and existing accounts, coordinate cross-functional launches, and inform product and GTM strategy based on market and regulatory trends.

Serve as the technical lead for partner integrations across Europe, owning design, delivery, and production support. Work with sales, product, and engineering to scope integrations, contribute code and tooling, query data mesh for troubleshooting, build dashboards, and coordinate cross-organizational resolution of complex issues.

Design, build, and operate high-performance JVM/Scala backend services and data processing systems for call processing pipelines and customer web apps. Own deployment and operations (including on-call), collaborate with cross-functional teams, apply functional/Typelevel approaches, and work with cloud and data technologies (AWS, DynamoDB, Redshift, Kafka, Spark, Postgres).

Own full sales cycle for Hiya Connect in the German market: generate pipeline, run discovery and demos, engage senior stakeholders, close new business, hit ARR targets, maintain forecasting and CRM discipline, and collaborate with SDRs, Customer Success, Product and marketing.

Owner of consumer app marketing: set strategy, run acquisition, manage ASO and app store presence, build social/community and influencer channels, optimize MAU/retention/CAC, drive pricing and packaging input, collaborate with Product and Engineering, and translate consumer wins into partner/operator messaging.

Build and maintain AI-powered spam and scam detection infrastructure: design, implement, deploy, monitor distributed pipelines, support data science workflows, handle production incidents, and improve system resilience and scalability.

Drive new business for Hiya Connect in Germany owning full sales cycle from pipeline generation to close. Build and manage pipeline with SDRs and marketing, run discovery and demos, engage senior stakeholders, hit ARR targets, maintain CRM (Salesforce) and forecasting, and collaborate with Customer Success and Product.

Manage and grow a small portfolio of Hiya's largest UK customers, driving adoption, leading complex programs to production, delivering measurable value, and expanding revenue through executive engagement, cross-functional coordination, risk management, and upsell/cross-sell opportunities.

Own Hiya's commercial strategy and growth in Brazil: build executive carrier relationships, identify and close complex deals, drive revenue across accounts, coordinate cross-functional launches, and monitor market, competitive and regulatory trends to expand in LATAM.

Lead Hiyas carrier partnerships and commercial growth in Italy. Own market strategy, executive relationship-building, deal negotiation, and long-term account expansion. Coordinate cross-functional teams, represent customer needs, and track market and competitive dynamics to drive revenue and successful partner launches across Italy.

The Principal Product Manager will analyze customer needs, drive product initiatives, and collaborate across departments to improve enterprise products for trusted business calling.

Own the full sales cycle for Hiya Connect in Germany: generate pipeline with SDRs and marketing, run discovery and demos, engage senior stakeholders, maintain CRM discipline (Salesforce), forecast accurately, and meet/exceed ARR targets while working cross-functionally with Customer Success and Product.

The role involves owning the growth platform strategy, supporting experimentation, instrumentation, and cross-functional collaboration, while enhancing product teams' growth capabilities.

The Senior Product Manager will lead initiatives for Hiya's Spam Blocker and WorkPhone, conduct research, and drive product improvements while collaborating with cross-functional teams.

Manage a $3M ARR Mid-Market customer portfolio across North America as a trusted advisor. Drive retention and NRR, execute success plans, monitor health, mitigate churn risks, drive product adoption, support expansions with Sales, and collaborate cross-functionally to improve customer experience.

Qualify and schedule meetings for Account Executives by prospecting inbound and outbound leads in the UK SaaS market. Execute high-volume outreach (calls, emails, LinkedIn), research target accounts, update CRM daily, report activity weekly, and hit monthly qualified-lead targets. Collaborate with sales and marketing, continuously learn product and market, and participate in coaching to improve conversion rates.

Lead end-to-end product for voice protection and conversational AI features serving consumers and telecom operator partners. Define product vision, prioritize roadmap, work closely with engineering and research on model training and prototyping, engage customers to validate needs, support commercial and legal partners, and drive product economics and successful launches.