Teams at Hiya Inc.

The Senior Product Manager will lead initiatives for Hiya's Spam Blocker and WorkPhone, conduct research, and drive product improvements while collaborating with cross-functional teams.

Manage a $3M ARR Mid-Market customer portfolio across North America as a trusted advisor. Drive retention and NRR, execute success plans, monitor health, mitigate churn risks, drive product adoption, support expansions with Sales, and collaborate cross-functionally to improve customer experience.

Qualify and schedule meetings for Account Executives by prospecting inbound and outbound leads in the UK SaaS market. Execute high-volume outreach (calls, emails, LinkedIn), research target accounts, update CRM daily, report activity weekly, and hit monthly qualified-lead targets. Collaborate with sales and marketing, continuously learn product and market, and participate in coaching to improve conversion rates.