Jobs at HCSS

Lead HR People Services delivery—manage benefits and leave, employee lifecycle (onboarding, transfers, terminations), compliance and audits, HR data and systems (ADP), develop the People Services team, partner cross-functionally, and drive process and policy improvements.

Lead analysis of business processes and requirements, design scalable solutions, create and maintain Business Requirements Documents, support enterprise applications, facilitate Agile ceremonies, and liaise with stakeholders and development teams to deliver prioritized backlog items.

Lead DevSecOps role focused on embedding application security into the SDLC: implement SAST/DAST/SCA and secrets management, secure Azure deployments, integrate security into CI/CD, manage vulnerabilities and compliance, mentor teams, and automate secure infrastructure with IaC (Terraform).

Design and implement significant features, analyze product and database architecture for improvements, build RESTful APIs, enhance infrastructure and CI/CD, lead code reviews, mentor junior developers, and collaborate in agile ceremonies to improve reliability and efficiency.

Serve as an embedded FP&A partner to senior functional leaders, owning cost center budgeting, variance analysis, and headcount modeling. Build and improve cost, margin, and P&L models, surface strategic margin and efficiency opportunities, support annual and long-range planning, prepare variance commentary, and lead ad hoc strategic analyses and special projects.

Serve as the GTM finance partner driving ARR analytics, bookings forecasting, cohort NRR/GRR analysis, sales capacity and compensation modeling, GTM expense variance, and pipeline/renewal economics to inform CRO and RevOps decisions and company-level financial planning.

Lead GTM transformation program managing cross-functional workstreams, change management, enablement, and executive reporting. Maintain master program and task trackers, run status cadences, drive stakeholder alignment, manage communications, enablement metrics, and post-implementation reviews to ensure adoption and measurable outcomes across Sales, CS, Marketing, RevOps, and IT.

Lead execution of Customer Success strategy to drive retention (GRR/NRR), mature CS operations/analytics, build and scale a multi-product CS team, own renewals and forecasting, set tooling strategy (Gainsight/Salesforce), and partner cross-functionally to drive adoption, expansion, and customer advocacy.