WHO WE NEED:
The Sr. Business Analyst role provides analysis of business practices, processes and problems; developing solutions which may involve process design, software development and policy procedural changes, creating specifications for systems to meet requirements and validating requirements against needs. The Sr. Business Analyst works closely with others to solution, document and dictate integral business processes within our core business systems and the overall flow of customer data in the Quote to Cash process.
The Sr. Business Analyst is to work closely with ESS leadership and ESS development teams to ensure that business needs are met with the most practical, scalable solutions possible while also being responsible for creating documentation on process and requirements. Additionally, this role will lead Agile ceremonies, including backlog refinement and daily standups, and leverage Scrum Master experience.
Qualifications:
- BS degree preferred, or 5+ years of relevant work experience
- Expertise in business process analysis, requirements gathering, solution design and development, enterprise application support for customer data life cycle through all back end office applications, and a strong business understanding
- Experience working in business applications including, but not limited to, Salesforce, JIRA/Confluence, NetSuite, Spiff, etc...
- Excellent communication skills
- Ability to work independently and manage priorities properly
- Strong understanding and experience with Agile methodologies (Scrum)
- Experience as a Scrum Master or in a role with similar responsibilities is a plus
WHAT YOU'LL DO:
- Work with key department stakeholders to understand processes in order to become a strategic thought leader to the business across all departments relative to our core business systems.
- Have the ability to intake a business need and drill down to the actual requirement while working closely with ESS development teams to execute.
- Work within the current Agile methodology of the ESS team to ensure proper workflow and delivery of execution for requests.
- Responsible for maintaining and creating Business Requirements Documents, for every business request, as well as any other process documentation required for work assigned.
- Develop and support business processes with an architect mindset.
- Lead and facilitate backlog refinement sessions to prioritize and clarify user stories.
- Facilitate daily stand-up meetings, ensuring team alignment and removing impediments.
BENEFITS & PERKS:
Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:
- Flexibility for you to work in-office, remote or hybrid.
- Medical and Dental Premiums.
- On-site amenities include a covered basketball court, soccer field, 200-meter track, etc.
- 401K with match.
- Tuition reimbursement.
- And more!
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What We Do
Since 1986, HCSS been developing software to help construction companies streamline their operations. Today, HCSS is recognized as a pioneer and leader in the market, serving thousands of construction companies across the nation. Year after year, they continue to innovate, refine, and expand their products as the industry evolves.
HCSS' mission is to help customers dramatically improve their business through innovative, high-quality software and exceptionally helpful service, while providing a great life for employees.
Why Work With Us
At HCSS, we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within, provide continuous professional growth, and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.
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HCSS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
The Company embraces hybrid working and provides flexibility to meet the needs of its employees and their lives.
