Implementation Specialist II

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Houston, TX
Hybrid
Software
Empowering Construction Through Innovative Software
The Role
We're HCSS. We're a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is helping customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we're recognized as a pioneer and leader in our market and have been recognized for our award-winning culture year after year, earning honors for 16 consecutive years as one of the best places to work in Texas.
WHO WE NEED:
We are seeking an Implementation Specialist II to add to our Professional Services Team! If you are a good fit, the below should sound like you:
Qualifications:
  • 3+ years of experience implementing HCSS Products
  • Demonstrated expertise in advanced features such as: T&M Billing, Progress Billing, Forecasting,
  • Plans, Project Management, Form, HCSS Setups, and myField
  • Strong competency in the following areas: Product Knowledge, Customer Relationship
  • Management, Process Design, and Business Analysis
  • Experience with or ability to quickly learn integration design (e.g., DIS/TrueUp)
  • Ability to lead projects, guide team members, and collaborate cross-functionally
  • Willingness to continue expanding industry, product, and technical knowledge

WHAT YOU'LL DO:
  • Lead implementation projects across all package levels for HeavyJob and related Operations products
  • Facilitate customer setup, validation, and upload of critical data
  • Oversee the execution of Build phase plans by coordinating with Implementation Associates and ensuring quality
  • Advise the Project Management Team and Product Managers with customer-focused insights
  • Document best practices and product knowledge
  • Expand expertise into secondary products and learn integration touchpoints with other HCSS products (e.g., Safety, E360, Dispatcher)

BENEFITS & PERKS:
Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:
  • Flexibility for you to work in-office, remote or hybrid.
  • Medical and Dental Premiums.
  • On-site amenities include a covered basketball court, soccer field, 200-meter track, etc.
  • 401K with match.
  • Tuition reimbursement.
  • And more!

What the Team is Saying

Jordan Bales
Falk Hoeppner
Sierra
Betty
Henry

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The Company
HQ: Sugar Land, TX
432 Employees
Year Founded: 1986

What We Do

Since 1986, HCSS been developing software to help construction companies streamline their operations. Today, HCSS is recognized as a pioneer and leader in the market, serving thousands of construction companies across the nation. Year after year, they continue to innovate, refine, and expand their products as the industry evolves.

HCSS'​ mission is to help customers dramatically improve their business through innovative, high-quality software and exceptionally helpful service, while providing a great life for employees.

Why Work With Us

At HCSS, we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within, provide continuous professional growth, and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.

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HCSS Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

The Company embraces hybrid working and provides flexibility to meet the needs of its employees and their lives.

Typical time on-site: Flexible
HQSugar Land, TX

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