Jobs at Hancock Whitney

Owns the strategy, roadmap, lifecycle, launch, and continuous optimization of digital products and value streams. Translates customer needs and business objectives into requirements, user stories, and prioritized backlogs. Collaborates with technology, marketing, banking, compliance, legal, risk, and vendors to deliver compliant digital experiences. Uses analytics, market research, and competitive insights to improve acquisition, adoption, retention, revenue, and efficiency while mentoring junior product managers.

Leads the associate relations function, overseeing workplace investigations, policy interpretation, performance management, conflict resolution, employment risk mitigation, and case reporting. Advises leaders and HR partners, partners with Legal and Compliance on complex matters, develops associate relations training, analyzes workplace trends, and coaches the associate relations team to promote a fair, compliant, and high-performing culture.

Drives direct sales of treasury management services, develops new corporate business, expands and retains existing client relationships, prepares presentations, recommends banking solutions, and supports service implementation. Partners with banking officers and management on sales strategy, objectives, product development, budgets, and regulatory compliance. May supervise, train, and mentor junior sales specialists while managing client activities, expenses, and industry relationships.

Provides portfolio support across wealth asset management, implementing investment strategies, trading securities, analyzing portfolio performance, maintaining databases, supporting client retention and business development, and monitoring compliance exceptions. Collaborates with portfolio managers, asset allocation teams, traders, and compliance personnel. Responsibilities may also include proxy voting, corporate actions, vendor management, soft-dollar analysis, and broker-dealer analysis.

Provides advanced administrative and operational support for commercial banking Relationship Managers and high-value clients. Responsibilities include coordinating loan documentation, managing deposit accounts and transactions, monitoring risks and discrepancies, supporting cross-selling, ensuring regulatory compliance, mentoring junior administrators, and leading process-improvement initiatives. The role requires strong knowledge of commercial lending, financial statements, banking operations, nCino, and Salesforce.

Supports enterprise risk management by analyzing risk data, loss events, remediation plans, and risk assessments. Prepares dashboards, analytical reports, and governance materials for senior management and Board committees. Maintains risk documentation and technology platforms, facilitates risk assessment workshops, supports governance activities, and contributes to process improvements and special projects.

Prepares and reviews complex consumer, commercial, and real estate loan documentation across multiple states. Ensures compliance with banking regulations, policy, lien perfection, title requirements, and closing standards. Coordinates with lenders, attorneys, vendors, and customers to resolve documentation and title issues. Tracks workflow, performs secondary reviews, supports quality control, and assists with training Documentation Analysts. May fill in for the supervisor and manage loan packages within established service levels.

Provides investment consulting and financial planning to high- and ultra-high-net-worth clients. Assesses investment needs and risk tolerance, develops tailored strategies, presents investment solutions, processes trades and money movements, ensures regulatory and fiduciary compliance, and supports business development through prospecting, referrals, events, and community engagement. Routinely travels throughout the assigned region to meet clients and prospects.

Provides administrative and transactional support to commercial banking clients and Relationship Managers. Responsibilities include client inquiries, account documentation, loan and credit materials, onboarding, account activity monitoring, payments, transfers, fraud monitoring, and Enhanced Due Diligence preparation. The role uses nCino and Salesforce, coordinates with underwriting, compliance, and operations teams, and maintains accurate client records while ensuring policy and regulatory compliance.

Partners with business leaders to deliver actionable insights through customer, market, competitive, financial, and portfolio analysis. Designs business intelligence reporting strategies, improves information delivery processes, validates reporting solutions, identifies data gaps, and presents recommendations to executives. Supports strategic planning, marketing initiatives, risk mitigation, regulatory compliance, and banking information projects while serving as an analytics subject-matter expert.

Prepares and reviews consumer, commercial, and real estate loan documentation across multiple states. Ensures compliance with bank policies and federal and state regulations, verifies lien perfection requirements, reviews title work, coordinates with lenders, attorneys, vendors, and customers, resolves documentation deficiencies, tracks workflow, and maintains quality and productivity standards.

Provides enterprise-wide technical leadership for digital banking platforms, defining engineering standards, architecture, modernization roadmaps, and strategic technical direction. Designs and troubleshoots complex solutions, approves high-impact architecture decisions, leads integrations and M&A conversion workstreams, and guides performance optimization and production investigations. Partners with business and technology leaders, mentors engineers, manages vendor escalations, and communicates technical risks without direct people-management responsibility.

Lead and manage the Identity and Access Management (IAM) team and operations, overseeing provisioning/deprovisioning, access governance, privileged access, authentication services, audits, and integrations. Ensure policies, least-privilege models, compliance, and IAM technology implementations (AD, Entra ID, IGA, PAM) while coordinating with security, HR, infrastructure, and application teams.

Responsible for selling treasury management services, developing new corporate client relationships, expanding existing accounts, and retaining customers. Prepares sales presentations, recommends banking services, supports implementation, collaborates with banking officers, and contributes to sales strategy and service development. May supervise junior sales specialists, manage budgets, mentor staff, and ensure compliance with banking regulations, including the Bank Secrecy Act.

The Senior Desktop Support Specialist provides Level 2 support for computer systems within the bank, resolving issues with operating systems and software applications, guiding users, and maintaining technical resources.

Provides complex administrative and analytical support for performing and non-performing loan portfolios. Analyzes financial, credit, collateral, and account information; maintains loan records and systems; prepares reports, forms, and submissions; audits documentation; supports legal counsel and auditors; and ensures compliance with banking regulations, including the Bank Secrecy Act.

Develops and delivers comprehensive wealth, financial, estate, and tax planning strategies for affluent and high-net-worth clients. Responsibilities include prospecting, acquiring and servicing clients, analyzing financial information, recommending products, executing plans, managing pipelines, generating referrals, and building relationships through community and industry networking.

Manages existing and prospective affluent and high-net-worth clients by assessing financial needs, developing personalized plans, and recommending investment and wealth solutions. Responsibilities include consultative sales, regulatory disclosures, trade and money movement processing, compliance paperwork, client referrals, community outreach, and collaboration with wealth teams. The role requires regional travel to financial centers and client locations.

Designs, develops, and optimizes the enterprise data warehouse and ETL processes. Performs data modeling, cleansing, SQL optimization, documentation, and provides technical guidance to support reporting and analytics.

Provide day-to-day client service and administrative support to Relationship Managers for commercial business clients. Process account documentation, assist with loan paperwork, monitor account activity, onboard clients, coordinate with underwriting/compliance, use nCino and Salesforce, support fraud monitoring, and maintain knowledge of bank products.