Jobs at Hancock Whitney

Provide administrative and transactional support to Relationship Managers and business clients. Handle account documentation, assist with loan and credit paperwork, onboard clients, monitor account activity, coordinate with underwriting/compliance, use nCino and Salesforce, support fraud monitoring, and maintain client records and product knowledge.

Develop and execute the bank’s operational risk management framework, overseeing risk assessments, events, losses, metrics, issues, remediation, committees, regulatory alignment, and new activities. Partner with senior management, support risk-related projects, develop policies and training, strengthen risk culture, and communicate complex risk information to diverse stakeholders.

Provide technical direction and support for designing, programming, and implementing complex business systems. Analyze system requirements, develop and document programs, guide junior staff, consult with internal clients, evaluate technologies, and deliver solutions across specialties including web, core banking, electronic delivery, data architecture, and BI.

Supports Treasury Management Sales Specialists by coordinating client documentation, product setup, implementation, pricing approvals, proposals, presentations, and relationship reviews. Communicates with customers and prospects, assists with product demonstrations, resolves complex treasury system issues, escalates sensitive situations, and collaborates with bank teams to support customer satisfaction and retention.

Processes incoming and outgoing ACH and wire transactions, performs balancing and reconciliation, handles exceptions, verifies transfers, maintains customer documentation, researches payment activity, and escalates irregularities. The role supports compliance with payment regulations, assists with ACH customer setup updates, and provides backup across payment operations functions in a high-volume, deadline-driven environment.

Processes foreign exchange transactions, including foreign checks, currency wires, banknote exchanges, and forward contracts. Handles investigations, returns, rate quotes, account balance management, suspense GL reconciliation, and currency funding orders. Supports bankers and clients, ensures OFAC and BSA/AML compliance, explains FX products, and contributes to international banking operations, special projects, and process improvements.

Manages the corporate profitability measurement function, overseeing customer, product, and organizational profitability analysis. Advises executive leadership using financial intelligence and develops reporting, decision-support tools, allocation methodologies, funds transfer pricing, RAROC, and profitability systems. Leads process improvements, reporting production, strategic communication, acquisition analysis, and supervisory activities for two employees.

Leads the bank’s treasury and cash management sales program, including sales strategy, business development, customer relationship expansion, product development, competitive analysis, compliance, budgeting, and service quality. Manages and develops cash management sales personnel, including hiring, scheduling, training, performance management, and staffing. Partners with lending, frontline sales, treasury management, and product development teams while representing the bank in community and industry activities.

Review and authorize loan disbursements for consumer and commercial loans, ensure documentation and regulatory compliance, prepare funding via ACH/wire/check, reconcile fundings, coordinate with attorneys and internal teams, and mentor documentation analysts.

Performs system analysis and supports enhancements and maintenance, acting as liaison between business units and technical teams. Creates project plans, documentation, and user requirements, assists programmers, supports mergers/acquisitions conversions, and ensures compliance with banking regulations.

Reviews and authorizes loan disbursements (ACH, wires, checks), ensures documentation and regulatory compliance, coordinates with attorneys and reconciliations, mentors analysts, and maintains risk controls and tracking in bank systems.

Lead and oversee multidisciplinary wealth management teams across multiple markets to grow revenue, ensure regulatory compliance, implement the One Wealth model, set sales goals, manage budgets and forecasts, cultivate referral and community relationships, and provide coaching and supervision to meet regional targets.

Support Mortgage Loan Originators by preparing and disclosing loan documentation, coordinating with processors, underwriters, clients, and third parties, submitting automated underwriting (LP/DU), clearing conditions, and coordinating closings while ensuring regulatory compliance.

Lead Wealth Portfolio Management team: manage client engagement, investment strategy and asset allocation, oversee account sizes, develop investment methodologies and sales/retention materials, communicate market outlook, ensure regulatory compliance, and supervise team hiring and performance.

The Associate Financial Representative assists Financial Advisors in meeting sales goals, learns about financial advising, and completes licensing processes while supporting client needs and administrative tasks.

Reviews and authorizes loan disbursements (ACH, wires, checks) for consumer and commercial loans, ensuring documentation, regulatory compliance, lien perfection, and accurate funding. Coordinates with attorneys, reconciliations, and internal teams, mentors analysts, and maintains risk controls and reporting tools.

Analyze and document business requirements, act as liaison between business and IT, create project plans and estimates, evaluate and upgrade systems, coordinate development/testing/implementation, and provide training, documentation, and compliance support.

Provide day-to-day client service and administrative support to Relationship Managers for commercial business clients. Process account documentation, assist with loan paperwork, monitor account activity, onboard clients, coordinate with underwriting/compliance, use nCino and Salesforce, support fraud monitoring, and maintain knowledge of bank products.

Administer and support enterprise storage systems and SAN environments: LUN provisioning, SAN zoning, capacity planning, troubleshooting, backup/DR, documentation, compliance, and storage-related database management. Provide on-call support and advise management on storage technologies and policies.

Develop and manage an Application Portfolio Management (APM) approach, assess application inventory and lifecycle, align IT assets with business objectives, prioritize initiatives, define APM metrics, coordinate with SMEs and stakeholders, support benchmarking and continuous improvement, and perform related project management and vendor relationship activities.