Jobs at Guitar Center, Inc.

The Manager of Operations is responsible for achieving objectives through managing distribution center processes, overseeing staffing, and ensuring compliance with policies while coaching supervisors and ensuring report accuracy.

Lead design, implementation, and management of compensation programs (base pay, incentives, bonuses, recognition). Oversee annual compensation planning, market benchmarking, job architecture, governance, and analytics. Manage and develop a small compensation team; partner with HR, Finance, Legal, and Technology. Ensure compliance with wage-and-hour laws, improve compensation data and reporting, and deliver communications and training on total rewards.

Design and build responsive, accessible, high-performance e-commerce interfaces. Collaborate with product and engineering to turn wireframes into production React components, maintain a reusable component library and design system, optimize UX for performance, SEO and accessibility, and use AI-assisted tools to accelerate delivery while validating improvements through testing and analytics.

Lead and coach the Product Management function to define product vision, strategy, and roadmaps; align work to OKRs and measurable outcomes; improve product operations and discovery; drive cross-functional execution, stakeholder communication, and data-driven decision-making to deliver customer- and associate-focused retail product experiences.

Lead and develop District Sales Managers across Texas/Gulf Coast to meet sales, operations, and EBITDA goals. Drive regional strategy, KPIs, staffing, coaching, and store performance. Partner with stakeholders, support educator relationships, and use financial data to prioritize regional actions. Role requires frequent travel and people leadership.

The Sales Audit Coordinator ensures accurate funding for credit card and marketplace transactions, conducts reconciliations, resolves discrepancies, prepares financial statements, and assists in improving efficiency.

The Technical Support Representative engages with customers across digital channels, managing inquiries through social media, emails, and review platforms while ensuring high-quality service and collaboration with internal teams to enhance customer experience.

The Education Account Manager builds relationships with schools, drives sales growth, engages with the music community, and provides customer support. They manage territory outreach, sales pipelines, and collaborate with local stores for community events.

The Bilingual School Events Associate assists with school instrument rental events by setting up, greeting families, answering questions, and using mobile tools for rentals, while also handling inventory and equipment.

The GC Pro Account Manager is responsible for developing new business in AV solutions, achieving sales targets, and maintaining client relationships through effective communication and business strategies.

The CAD Designer III is responsible for producing AV and electrical drawings, coordinating with teams, and maintaining CAD standards to support AV installations.

Manage category execution and strategy, including sales, product planning, vendor relations, and market analysis to drive growth in the music industry.

Responsible for the administration and support of Microsoft Dynamics AX 2012, ensuring production stability, incident management, and user support, while collaborating with developers and vendors.

The Commercial Account Manager is responsible for business development, client relationship management, proposal generation, and sales of audio-visual systems.

The GC Pro Account Manager focuses on developing new business opportunities and nurturing existing client relationships in the AV sales sector, aiming to meet sales targets and provide customized solutions.

The Lesson Advisor manages calls and lesson schedules, promotes Guitar Center's Lessons program, and ensures customer satisfaction through strong communication and coordination.

The Design Engineer II will create AV systems designs, manage client communications, generate proposals, and support project integration and engineering inquiries.

The Regional Director leads multi-state music education operations, manages District Managers, drives performance, and enhances educator relationships while ensuring strategic growth and operational excellence.

The Assistant Category Manager will manage product assortments and vendor relationships, coordinate promotions, and analyze market trends to optimize sales for Guitar Center's retail and online platforms.

The Sr. Manager CRM Marketing will lead lifecycle marketing strategies at Guitar Center, focusing on data-driven email and SMS campaigns using Salesforce Marketing Cloud. This role involves collaboration with technical teams to implement automation and personalization, while analyzing performance to enhance customer engagement.