Jobs at Guitar Center, Inc.

Manage inbound international shipments, logistics reporting, shipment databases, customs documentation, container manifests, border crossings, and freight invoice audits. Coordinate with vendors, carriers, drayage companies, distribution centers, and internal teams while maintaining accurate data in Excel, Access, TMS, and warehouse systems. Resolve shipment discrepancies and support logistics projects in a fast-paced environment.

Coordinates GC Pro orders from quote confirmation through delivery, supporting Account Managers with product information, special orders, order-management guidance, purchase-order tracking, shipping details, inventory searches, layaways, and client/vendor documentation. Handles incoming sales calls, routes inquiries, communicates with customers and internal teams, and supports special projects. The role is 100% onsite in a Guitar Center retail store.

Process payroll for an assigned pay group, including payroll cycle setup, report analysis, exception correction, final submission, and post-processing review. Support employee and manager payroll questions, audit hiring and status changes, manage tax and direct-deposit information, calculate off-cycle payments and prorations, coordinate with unemployment and garnishment vendors, maintain electronic documentation, and collaborate with HR, HRIS, Benefits, Finance, Accounts Payable, Legal, and retail personnel.

Supervises daily distribution center operations across inbound, outbound, inventory, staffing, safety, quality, and productivity. Performs hands-on warehouse work, operates material handling equipment, trains and evaluates team members, and improves departmental procedures and efficiency. Requires warehouse leadership experience, physical ability to lift up to 50 pounds, PKMS or similar warehouse management system knowledge, Microsoft Office proficiency, and powered-equipment certification.

Lead day-to-day operations in an outbound distribution area: coordinate workflow, train and direct staff, maintain safety and inventory accuracy, troubleshoot WMS/PkMS and operational issues, support process improvements, and collaborate with cross-functional teams to resolve product and merchandising concerns.

Operates the Opex Perfect Pick system to fulfill customer orders and replenish inventory in a high-volume warehouse environment. Performs shipping and receiving tasks, follows safety guidelines, trains associates, supports process improvement, and completes operational duties assigned by supervisors. Requires accuracy, teamwork, customer focus, problem-solving, organization, communication, and comfort using technology.

Build and manage relationships with music educators, schools, and district decision-makers across an assigned territory. Drive rentals, repairs, product sales, program adoption, renewals, and expansions while maintaining Salesforce pipeline records. Conduct outreach and school visits, organize community and educator events, promote store resources, and resolve customer issues in partnership with stores, repair shops, customer service, and logistics teams.

Leads a warehouse case-sealing team in the shipping department. Performs shipping and receiving tasks, monitors associates, guides daily workflows, trains staff, verifies reports, organizes work areas, and enforces safety procedures. Supports efficient completion of assignments and performs additional duties as assigned.

Develop and maintain custom audiovisual control-system programs, control code, graphical user interfaces, and technical documentation. Coordinate with engineering, clients, and project teams on requirements and approvals. Support commissioning, testing, training, troubleshooting, system integration, and production support for complex AV systems while meeting project deadlines and client expectations.

The Commercial Project Engineer serves as the technical liaison throughout commercial AV integration projects. Responsibilities include reviewing designs, bills of materials, scopes of work, and project documentation; producing AutoCAD drawings, network and commissioning documentation; identifying cabling and material needs; supporting installation and commissioning; directing technical teams through installation challenges; evaluating vendor products; and writing and commissioning digital signal-processing programs.

Build and manage relationships with music educators, school administrators, and district decision-makers across an assigned territory. Drive rental, repair, product, renewal, and program-growth sales; maintain pipeline activity in Salesforce; conduct outreach and school visits; coordinate with stores, repair shops, logistics, and customer service; and support educator events and community engagement initiatives.

Leads daily warehouse operations, including shipping, receiving, work-area organization, reporting, safety compliance, and department task execution. Monitors associates, ensures procedures are followed, guides workflow, and trains team members on department responsibilities. Requires a high school diploma or GED, two years of relevant experience, and strong coaching, collaboration, and customer-focus skills.

Design, deliver, and manage enterprise learning solutions by partnering with leaders and SMEs. Lead instructional design, facilitation, learning operations, LMS administration, program management, and measurement of learning impact. Leverage adult learning theory, AI-enabled tools, and multiple modalities (ILT, virtual, self-paced, experiential) to scale accessible, behavior-focused programs.

Pick, pack, and move incoming product using powered warehouse equipment; unload and check in shipments; match purchase orders to pack lists; mark and store materials; keep warehouse organized and perform additional assigned duties. Weekend shift (Fri–Sun) with physical lifting, standing, and walking requirements.

Design, develop, deliver, and evaluate learning programs and materials across virtual and in-person formats. Partner with business leaders and HR to identify skill gaps, facilitate workshops, manage LMS content, and measure training effectiveness. Manage multiple L&D projects, coordinate logistics, and apply instructional design and adult learning principles to improve employee development and leadership capability.

The CAD Designer III is responsible for producing AV and electrical drawings, coordinating with teams, and maintaining CAD standards to support AV installations.

Build and manage relationships with music educators, school administrators, and district decision-makers across an assigned territory. Develop sales pipelines, expand school music programs, and drive rental, repair, and product growth. Conduct outreach, school visits, events, and educator engagement activities while maintaining Salesforce records. Coordinate with stores, repair shops, customer service, and logistics partners to resolve issues and deliver excellent educator support.

Picks, packs, secures, and loads customer orders in a warehouse using powered equipment and RF devices. Locates products on multilevel racks, processes orders through the HighJump system, prints warehouse orders, and loads outbound parcel trucks. The role requires accuracy, teamwork, customer focus, organization, communication, and basic technology skills. The schedule is Monday through Thursday, 6:30 p.m. to 5:00 a.m.

The Learning and Development Specialist designs and implements learning programs, evaluates effectiveness, and collaborates with business leaders to enhance employee growth and organizational effectiveness.

Lead large, multi‑disciplinary AV and security integration projects from initiation through completion. Oversee project planning, engineering, procurement, scheduling, subcontractors, cost control, quality assurance, and financial reporting while serving as senior escalation point and ensuring on-time, on-budget delivery.