Jobs at Guitar Center, Inc.

Lead HR business partner initiatives including employee relations, performance management, talent and leadership development, workforce planning, career development planning, and organizational change. Coach leaders, manage investigations and corrective actions, analyze HR metrics to recommend solutions, ensure policy and legal compliance, and foster an inclusive, high-performance culture.

Pick, pack, and move incoming product using powered equipment; unload and check shipments, match purchase orders to pack lists, mark and store materials, and maintain organized warehouse areas. Weekend schedule and physical lifting/movement required.

Lead day-to-day operations in an outbound distribution area: coordinate workflow, train and direct staff, maintain safety and inventory accuracy, troubleshoot WMS/PkMS and operational issues, support process improvements, and collaborate with cross-functional teams to resolve product and merchandising concerns.

Oversee planning, scheduling, and execution of electronic security and AV installation projects. Manage subcontractors, procurement, budgets, cost control, quality assurance, and job closeout. Train and supervise local project managers, coordinate with National PMO, prepare financial reporting and forecasts, and ensure customer satisfaction and on-site installation quality.

Execute high-volume email and SMS campaigns and build automated, personalized journeys in Salesforce Marketing Cloud. Use AMPscript, SQL, data extensions, and dynamic content to segment audiences, QA campaigns across devices, troubleshoot deliverability and rendering issues, and document processes. Partner with analytics and cross-functional teams to transition batch sends into scalable lifecycle automations and mentor junior team members.

Build and maintain relationships with school music programs to drive rentals, repairs, product sales, and program adoption. Manage territory outreach, pipeline in Salesforce, coordinate with stores and logistics, host community/store events, and provide educator support and issue resolution.

Build and maintain relationships with music educators and school decision-makers to grow rentals, repairs, and product sales. Manage territory plans, outreach cadence, and Salesforce pipeline. Coordinate with stores for events, resolve educator issues, and collaborate with logistics and repair teams. Travel within assigned territory; support community engagement and store activation.

Pick, pack, and secure warehouse items accurately using RF devices and the HighJump system. Perform physical tasks (lifting, standing, climbing) in a warehouse environment, follow instructions, use basic computer and Office applications, and support team and customer-focused processes.

Lead execution of sourcing strategies for assigned private-brand categories to drive cost savings, supplier performance, and quality. Manage supplier relationships, support global sourcing decisions, vendor compliance, and contingency planning. Partner cross-functionally with Merchandising, Product Development, Quality, and Supply Chain. Track KPIs, support digital sourcing and analytics adoption, and contribute market and cost insights to leadership.

Lead data-driven media buying across ecommerce and retail, design and execute campaigns, manage seven-figure budgets, drive creative testing and platform expansion, analyze performance and provide actionable insights, and implement measurement and attribution strategies including online-to-offline impact.

Supervise inbound/outbound distribution center operations, manage 15-30 direct reports, train and evaluate staff, enforce productivity and accuracy standards, optimize procedures and staffing, handle paperwork and attendance, and ensure safety and equipment use. Support continuous improvement and other assigned duties in a fast-paced warehouse environment.

Pick, pack, and load customer orders in a warehouse using powered equipment and RF devices. Use HighJump and RF systems to locate, process, and print orders, pack items securely, and load outbound parcel trucks. Maintain accuracy and follow assigned duties on a weekend schedule.

Sell professional audio, video, and lighting products and services to business clients. Develop new business and nurture existing accounts through field visits, cold-calling, and relationship building. Hit sales targets, create business plans, generate orders/contracts, and report activity. Collaborate with internal teams and continually learn products. Approximately 50%+ outside field time; additional duties as assigned.

The Business Development Manager will foster relationships with educators and schools, drive sales growth, and enhance community engagement. Responsibilities include outreach, managing sales pipelines, and ensuring educator support for rentals and repairs.

The Sr. Manager CRM Marketing will lead lifecycle marketing strategies at Guitar Center, focusing on data-driven email and SMS campaigns using Salesforce Marketing Cloud. This role involves collaboration with technical teams to implement automation and personalization, while analyzing performance to enhance customer engagement.

The Design Engineer II will create AV systems designs, manage client communications, generate proposals, and support project integration and engineering inquiries.

Responsible for the administration and support of Microsoft Dynamics AX 2012, ensuring production stability, incident management, and user support, while collaborating with developers and vendors.

Oversee and lead a team to develop and execute comprehensive SEO strategies, optimize content, and enhance online visibility and revenue for e-commerce platforms.

The CAD Designer III is responsible for producing AV and electrical drawings, coordinating with teams, and maintaining CAD standards to support AV installations.

The Sr. HR Manager partners with leadership to align HR strategies with operational goals, manage employee relations, and drive workforce effectiveness in a distribution environment.