The Used and Vintage Admin Associate plays an integral role within GC's Used and Vintage organization. This associate acts as a subject matter expert on the valuation and authentication of used instruments, supports the businesses through relevant and informative reporting and assists in addressing and following up on IT and Used/Vintage platform issues (UVM, UPE, GC.COM, POS, etc.). The position is important in terms of the Used Team talent pool/succession planning as it requires a unique skill-set combining knowledge of the Used MI marketplace as well as advanced Microsoft Office Suite skills.
RESPONSIBILITIES/DUTIES
- Store support for acquisitions and inventory/procedural questions
- Markdown request changes
- Description changes
- Routing of inventory/website issues to appropriate Support Center teams
- Used and Vintage acquisition policy questions
- Counterfeit/replica acquisition concerns
- UAT (beta) and quality control testing for IT platforms re bugs, features, and enhancements
- Daily interfacing with multiple teams across the Enterprise including those that oversee UVM, UPE, ATG (GC.COM), Taxonomy and Inventory Control
- Monitor and report on competitor price, promotion, assortment and presentation tactics
- Daily scrubbing of GC.COM listings for incorrect descriptions, images, brands and models
- Additional duties as assigned.
MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES
- High School Diploma or GED required
- Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business
- Intermediate knowledge/proficiency with relevant MI products and a strong passion for music (instrument background a plus)
- Intermediate proficiency with the MS Office suite (Word, Excel, PowerPoint, Outlook)
- Must have a basic understanding of how marketing and promotions work
Skills Required
- High school diploma or GED
- Bachelor's degree, preferably in Business, or four years of equivalent work experience
- Intermediate knowledge or proficiency with relevant musical instrument products
- Strong passion for music; instrument background is a plus
- Intermediate proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Basic understanding of marketing and promotions
Guitar Center, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guitar Center, Inc. and has not been reviewed or approved by Guitar Center, Inc..
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Wellbeing & Lifestyle Benefits — The package highlights free Talkspace access, tuition reimbursement, DailyPay, and a generous gear discount, with musician‑friendly programs such as Gig Leave. These lifestyle‑oriented offerings can meaningfully enhance the experience for employees who value music‑centric perks.
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Leave & Time Off Breadth — Paid time off, paid holidays, and Gig Leave are explicitly promoted across postings. These options provide schedule flexibility for eligible associates to pursue performances and personal time.
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Retirement Support — A 401(k) with company match is part of the standard offering. This adds a structured pathway for long‑term savings.
Guitar Center, Inc. Insights
What We Do
Guitar Center is an American musical instrument retailer chain that sells guitars, amplifiers, drums, keyboards, recording equipment, and accessories. It operates numerous locations across the United States and online.
