Jobs at Grecotel Hotels & Resorts

Manage hotel revenue and yield strategies by analyzing market demand, competitor pricing, occupancy forecasts, and distribution performance. Optimize pricing and inventory across OTAs, GDS, and direct channels. Collaborate with sales, reservations, and marketing teams, negotiate distribution partner agreements, prepare performance reports, and present recommendations to senior management. The role requires at least three years of hospitality revenue management experience, strong analytical skills, Excel proficiency, and fluent English.

Manage hotel revenue and yield strategies by analyzing market demand, competitor pricing, occupancy, and distribution performance. Optimize pricing and inventory across OTAs, GDS, and direct channels; forecast revenue using management systems; coordinate with sales, reservations, and marketing teams; negotiate distribution partner terms; and present performance reports and strategic recommendations to senior management.

Oversee all food and beverage operations (restaurants, bars, banquets, room service); develop SOPs and quality controls; recruit, train and manage staff; monitor budgeting, forecasting and profitability; ensure health, safety and licensing compliance; track industry trends and resolve guest issues to maintain service excellence.

Manage daily hotel operations and supervise Housekeeping, Maintenance, Front Desk, and Food & Beverage. Ensure service standards, train and motivate staff, resolve guest issues, and implement strategies to improve efficiency and profitability while liaising with other departments.

Assists with daily front office operations in a luxury hotel, including staff scheduling, guest check-ins and check-outs, complaint resolution, policy compliance, and employee training. Provides exceptional customer service while supporting efficient operations and maintaining professional standards. The role requires at least three years of luxury hotel front office experience, leadership abilities, strong communication, problem-solving skills, English fluency, and proficiency with MS Office and hotel systems.

Welcomes and assists hotel guests, manages check-in and check-out, handles reservations and guest inquiries or complaints, coordinates with hotel departments, and maintains an organized front desk. The role requires strong communication, multitasking, computer and hotel software proficiency, English fluency, and knowledge of local attractions. Prior receptionist or customer service experience is preferred, with training and career development opportunities available.

Manage all spa operations, including staffing, scheduling, inventory, equipment maintenance, budgeting, health and safety, staff training, customer service, and promotional activities. The role requires leadership of a diverse team, knowledge of spa treatments and products, and responsibility for increasing revenue while maintaining luxury guest experiences.

Welcomes hotel guests, manages check-in and check-out, handles reservations and guest inquiries, resolves complaints, coordinates with hotel departments, and maintains an organized front desk. The role requires strong communication, multitasking, computer and hotel software proficiency, English fluency, and knowledge of local attractions.

Provides end-user helpdesk support for hotel corporate users, administering PCs and laptops remotely and onsite. Diagnoses and resolves account, network, hardware, and software issues; logs and prioritizes tickets; tracks incidents through resolution; and follows up with users. The role requires Windows installation and maintenance, networking knowledge, strong troubleshooting and communication skills, English fluency, and the ability to manage multiple requests within deadlines.

Welcomes guests, manages check-in and check-out, handles reservations and guest inquiries, resolves complaints, coordinates with hotel departments, and maintains an organized front desk. The role requires strong communication, multitasking, computer and hotel software proficiency, English fluency, and knowledge of local attractions. Prior receptionist or customer service experience is preferred.

Welcomes and assists hotel guests, manages check-in and check-out, handles reservations and inquiries, resolves complaints, coordinates with hotel departments, and maintains an organized front desk. The role requires strong communication, multitasking, computer and hotel software proficiency, English fluency, and a professional demeanor.

Manage daily front office operations at a luxury hotel, ensuring excellent guest service, accurate check-in and checkout procedures, room inventory management, and revenue optimization. Lead, train, and develop front desk staff; resolve guest complaints; manage departmental budgets and expenses; and coordinate with other hotel departments to maintain efficient operations.

Manage and supervise front office operations, train and coach staff, handle guest check-in/out and complaints, monitor room inventory and rates, manage department budget, and coordinate with other hotel departments to ensure exceptional guest service.

Support F&B operations by training staff, assisting with budgets and menus, ensuring legal compliance, managing stock control and scheduling, and delivering high guest service standards.

Oversee the rooms division (housekeeping, front desk, reservations, guest services), ensure exceptional guest service and cleanliness, train and supervise staff, implement procedures to improve operations and profitability, manage budgets and expenses, and monitor guest feedback to drive continuous improvement.

Support the Food & Beverage Manager by training and developing staff, assisting with budgets and menu updates, ensuring legal and company compliance, managing stock control and scheduling, and maintaining high guest service standards across F&B outlets.

Support daily food & beverage operations by training staff, assisting with budgets and menu updates, managing stock control and scheduling, ensuring compliance and high guest service standards across outlets.