Teams at Grecotel Hotels & Resorts

Oversee all food and beverage operations (restaurants, bars, banquets, room service); develop SOPs and quality controls; recruit, train and manage staff; monitor budgeting, forecasting and profitability; ensure health, safety and licensing compliance; track industry trends and resolve guest issues to maintain service excellence.

Manage daily hotel operations and supervise Housekeeping, Maintenance, Front Desk, and Food & Beverage. Ensure service standards, train and motivate staff, resolve guest issues, and implement strategies to improve efficiency and profitability while liaising with other departments.

Assists with daily front office operations in a luxury hotel, including staff scheduling, guest check-ins and check-outs, complaint resolution, policy compliance, and employee training. Provides exceptional customer service while supporting efficient operations and maintaining professional standards. The role requires at least three years of luxury hotel front office experience, leadership abilities, strong communication, problem-solving skills, English fluency, and proficiency with MS Office and hotel systems.