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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Welcome and greet guests in a friendly and professional manner
- Check-in and check-out guests, ensuring a smooth and efficient process
- Handle guest requests, inquiries, and complaints with professionalism and tact
- Manage reservations and ensure accurate and up-to-date information
- Coordinate with other hotel departments to meet guest needs
- Maintain a clean and organized front desk area
Requirements
- Prior experience as a Receptionist or in a customer service role is preferred
- Excellent communication and interpersonal skills
- Professional and friendly demeanor
- Ability to multitask and handle multiple phone lines
- Proficient in using computer systems and hotel software
- Knowledge of local attractions and services
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits
- Career development within Greece's leading hospitality group
- Opportunities for internal mobility and long-term career growth
- Accommodation (if necessary) and full board
- Transportation support and/or travel expenses
- Access to training and educational programs
- A dynamic and supportive working environment
- Employee discounts across Grecotel hotels and selected partner businesses
- A people-focused culture built on teamwork, respect and excellence
Skills Required
- Prior experience as a receptionist or in a customer service role
- Excellent communication and interpersonal skills
- Professional and friendly demeanor
- Ability to multitask and handle multiple phone lines
- Proficiency using computer systems and hotel software
- Knowledge of local attractions and services
- Fluency in English
- Knowledge of additional languages
What We Do
Grecotel is the leading luxury hotel chain and hospitality group in Greece, renowned for its iconic hotels and resorts in spectacular locations, offering sophisticated lifestyle experiences and authentic Greek hospitality.
