Jobs at Gordon Food Service

Cultivates relationships with restaurant customers, develops new business, manages an assigned sales territory, conducts customer visits and business reviews, presents products and solutions, provides product training, and identifies opportunities to increase sales. The role requires coordinating customer visits, communicating order updates, researching market trends, and balancing new customer acquisition with existing account growth.

Manages sales and relationships for existing and prospective food-service customers within an assigned territory. Responsibilities include researching markets, acquiring new customers, developing sales strategies, conducting customer business reviews, providing product training, identifying growth opportunities, coordinating customer visits, and communicating order updates. The role requires a high school diploma or GED, at least one year of relevant experience, a valid driver’s license, safe driving record, and ability to obtain food safety certification.

Provide broad in-house legal support across employment, commercial, corporate, real estate, litigation, IP/IT and regulatory matters. Negotiate and draft contracts, support M&A due diligence, manage litigation with external counsel, assist with compliance and immigration/work permit matters, and help advance contract lifecycle management technology while advising business stakeholders and collaborating with the Canadian legal team.

Manages sales and relationship development for restaurant customers within an assigned territory. Responsibilities include prospecting, researching market trends, developing sales strategies, conducting customer visits and business reviews, providing product training, identifying growth opportunities, coordinating visits, and communicating order updates. The role requires a high school diploma or GED, at least one year of relevant experience, a valid driver’s license, a safe driving record, and the ability to obtain food safety certification.

Leads the vision, development, testing, maintenance, and continuous improvement of MMSC technologies. Translates business needs into technical requirements, manages user stories and use cases, coordinates internal and external developers, evaluates AI and machine learning opportunities, reduces system risk, tracks performance metrics, and supports process improvements and educational content. The role is hybrid, requiring four days in the office and one day remotely.

Cultivate relationships with existing and prospective restaurant customers across an assigned territory. Responsibilities include researching market trends, identifying prospects, developing and presenting sales strategies, conducting customer business reviews, providing product training, expanding sales opportunities, coordinating customer visits, and communicating order updates. The role includes structured onboarding and requires Spanish-English bilingual proficiency, a valid driver's license, safe driving record, and food safety certification eligibility.

Executes cost and purchasing agreement activities to ensure accurate financial and margin results. Maintains ERP cost factors, manages purchase order costs, resolves PO-to-invoice discrepancies with Accounts Payable and vendors, and supports vendor agreement implementation and audits. Collaborates with category management, sales, marketing, logistics, and vendor receivables teams while providing analysis for cost changes, cost models, bids, and margin improvement initiatives.

Analyzes and maintains product cost factors, purchasing agreements, purchase orders, and vendor pricing data to support accurate margins and profitable growth. Resolves PO and invoice discrepancies with Accounts Payable and vendors, supports vendor and item setup, audits agreements, and provides analysis for cost changes, bids, marketing, sales, logistics, and category management. The role is hybrid, working four days in the office and one day remotely.

Selects customer food-service orders from warehouse locations using pick lists, labels, scanners, and designated picking paths. Retrieves, labels, stacks, and transports products to shipping lanes while maintaining batch sequence and warehouse housekeeping. The role requires operating a pallet jack, working across grocery, cooler, and freezer temperature zones, repeatedly lifting up to 80 pounds, following safety procedures, and working evening shifts in a physically demanding team environment.

Designs, configures, tests, implements, and maintains finance ERP application solutions. Defines business scenarios, processes, requirements, functional specifications, master data, reports, and analytics. Conducts fit-gap analysis, solution validation, user training, cutover, and post-go-live stabilization. Translates business needs into application requirements while supporting development teams and business process analysts.

Leads strategic pricing analysis and execution to improve business growth, customer experience, competitiveness, and margins. Develops pricing strategies, analytical tools, reports, and recommendations; evaluates market, competitor, regulatory, and customer impacts; assesses risks and mitigation options; monitors pricing tool adoption and performance; and presents insights to stakeholders. Collaborates with Sales, Marketing, and other teams, supports implementation, and trains teams on pricing processes and tools.

Selects and prepares food-service products for customer orders using pick lists, RF equipment, pallet jacks, and powered warehouse equipment. Relocates, loads, unloads, labels, stacks, and stages pallets and products for shipping. Maintains housekeeping and safety standards while working independently or on a team in grocery, cooler, and freezer temperature zones. The role requires frequent lifting, walking, bending, and operating equipment in a fast-paced warehouse environment.

Provides bilingual Korean-English customer service and inside sales support for foodservice accounts. Processes stock and nonstock orders through manual, EDI, and third-party systems; coordinates exception deliveries; resolves order and delivery issues; supports e-commerce adoption; collaborates with sales, supply chain, credit, logistics, and distribution teams; and helps train new representatives.

Leads demand planning and consensus forecasting across sales, category management, and general management teams. Analyzes historical trends, seasonality, promotions, market intelligence, and statistical forecasts to improve forecast accuracy, inventory turns, in-stock performance, product loss, and capacity planning. Leads planning meetings, coaches team members, develops reporting and KPI scorecards, trains sales representatives on demand planning tools, communicates demand changes to replenishment planners, and supports supply chain process improvements and cross-functional projects.

Delivers training and systems support for supply chain and replenishment teams. Executes fulfillment plans, manages high-risk inventory, supports purchase order releases, and develops strategies to improve service levels, forecast accuracy, inventory health, and product loss. Serves as a liaison with software development teams for requirements gathering, UAT, issue resolution, reporting, and system enhancements. Provides backup replenishment planning coverage and leads inventory activities such as seasonal buys, product conversions, and obsolete inventory resolution.

Manages customer orders and relationships while supporting outside sales and internal partners. Communicates out-of-stock and substitution options, uses e-commerce tools and CRM systems, schedules exception deliveries, processes appropriate customer credits, and helps customers achieve their food service goals.

Monitor information systems for cybersecurity events, anomalies, malicious activity, and indicators of compromise. Triage, investigate, evaluate risk, respond to and escalate alerts. Participate in incident response, build monitoring rule sets, monitor threat intelligence feeds, and improve cybersecurity and digital forensics processes and solutions.

Manage territory sales for Gordon Food Service by acquiring new customers, deepening existing relationships, conducting business reviews, providing product training, and coordinating territory visits and order communications.

Supervises Accounts Receivable operations, including cash application, customer deductions, account reconciliation, variance analysis, and escalations. Leads hiring, training, performance management, team meetings, and workflow improvements. Collaborates with Credit and Sales to mitigate financial risks and optimize order-to-cash processes. Ensures accurate, timely work, policy compliance, customer service, and participation in business process reviews, projects, and system testing.

Design, develop, and deploy a new cloud-native BackOffice web application on GCP. Build backend services (Java/Spring), frontend components (TypeScript/Angular or React), ensure test-first quality, mentor engineers, participate in code reviews, perform maintenance/support, and contribute to CI/CD and DevOps practices.