Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
Inside Sales Representative
Location: Springfield, OH
For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broad-line food distribution company in North America by being passionately committed to the people we serve.
As an Inside Sales Representative, you’ll serve as the liaison between outside sales, partners within the organization, and existing customers. You'll be responsible for managing customer orders, communicating with customers regarding out-of-stocks and substitution options, strengthening customer relationships, utilizing e-Commerce technologies, scheduling exception deliveries, determining credits for customers when appropriate, and more! You'll help them to achieve their goals and, in return, yours!
Schedule: Four days in the office, one day - work from home (after training is complete)
Pay: Compensation structure which includes salary and bonuses
- Financial rewards for performance
Total Rewards at GFS
- Affordable benefits plans start day one!
- Weekly pay
- Wellness reimbursement
- Profit sharing & 401(k) with company match
- 95% of leadership is hired from within GFS - start your career here!
Sales support and resources
- Mobile ordering
- Exclusive, high-quality brands
- E-tools that assist with organization and selling strategies, including a newly developed CRM
- Sophisticated warehouse systems that ensure order fulfillment accuracy
Does this look like you?
- High school diploma or equivalent required
- Previous sales experience helpful
- SAP knowledge preferred but not required
- Two years of previous customer service experience or an equivalent combination of education, training, and experience
- Bilingual requirements, reading and writing in specific languages such as but not limited to Spanish, Chinese, Asian, and Haitian Creole.
Gordon Food Service encourages veterans and active military members to apply.
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
Skills Required
- High school diploma or equivalent
- Two years of customer service experience or equivalent education, training, and experience
- Previous sales experience
- Bilingual reading and writing skills in applicable languages
- SAP knowledge
Gordon Food Service Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gordon Food Service and has not been reviewed or approved by Gordon Food Service.
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Strong & Reliable Incentives — Incentive-based pay for warehouse selectors and drivers enables higher earnings when performance targets are exceeded, with overtime, bonuses, and profit sharing adding to total pay. These mechanisms are portrayed as dependable ways to boost compensation for physically demanding roles.
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Retirement Support — 401(k) access with profit sharing—and in some cases employer matching—is highlighted as a meaningful component of the package. Pre-tax savings options and disability coverage further reinforce long-term financial security.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are paired with mental-health and employee-assistance resources. Offerings are described as solid and relatively comprehensive, with availability for full- and part-time employees subject to eligibility rules.
Gordon Food Service Insights
What We Do
We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate. We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada. Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee. Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses. We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities. Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.
