Jobs at GoKwik

Set up, monitor, and optimize Meta Ads campaigns for SMB, D2C, and eCommerce clients. Manage budgets, pacing, targeting, campaign hygiene, and creative testing while tracking performance metrics. Research market trends, competitor advertising, and audience insights to identify optimization opportunities. Collaborate with marketing managers and leads on growth strategies, and support client reporting and communication across multiple accounts.

Own the planning, launch, optimization, and scaling of Meta Ads campaigns for multiple D2C and eCommerce brands. Manage budgets and performance against CAC, ROAS, conversions, and revenue goals. Partner with clients to develop data-driven strategies, analyze audiences and funnel performance, prepare reports, maintain tracking accuracy, and collaborate with creative and marketing teams.

Leads GoKwik’s strategic partnerships across payments, commerce, technology, AI, logistics, financial services, and government ecosystems. Builds executive relationships, develops alliance strategies, creates partner-led revenue and merchant acquisition opportunities, diversifies payment partnerships, secures platform integrations and early-access opportunities, and represents the company externally. Coordinates cross-functional initiatives across product, engineering, finance, sales, marketing, legal, and business teams to deliver measurable commercial and ecosystem outcomes.

Lead strategy and execution for GoKwik's shared platform, building reusable services, APIs, data contracts, and governance to accelerate product development, drive adoption, ensure scalability, reliability, and cross-product consistency across merchant environments.

Build and scale backend systems powering checkout, payments, and post-purchase products. Design event-driven distributed services with Node.js, NestJS, Go, PostgreSQL, MongoDB, Redis, and Kafka. Own architecture, reliability, performance, observability, CI/CD, cloud infrastructure, and production deployments. Contribute to frontend development when needed, resolve complex technical problems, review code, mentor engineers, and drive engineering best practices across the team.

Own GoKwik’s website, conversion optimization, SEO and GEO strategy, editorial content, newsletters, and GTM communications. Manage publishing workflows, agencies, content standards, experimentation, organic acquisition, and traffic-to-pipeline conversion. Partner with Product Marketing, Product, Brand, Demand Gen, Design, and Engineering to create differentiated, conversion-focused content. Lead AI-assisted content workflows while maintaining accuracy, brand voice, editorial quality, and search compliance.

Lead enterprise customer success for D2C/eCommerce brands: drive onboarding, adoption, retention, upsell, and long-term partnerships. Manage a portfolio of large accounts, deliver data-driven insights, present to CXOs, influence product roadmap, and mentor junior CSMs while designing scalable enterprise processes and mitigating churn risk.

Owns P&L outcomes and growth plans for a portfolio of consumer businesses. Identifies high-impact opportunities across acquisition, conversion, AOV, retention, and monetization; monitors performance; and drives cross-functional execution with founders and senior stakeholders. Uses data, commercial judgment, unit economics, AI tools, and automation to improve measurable business results.

Design, build, and maintain scalable backend services (Node.js/NestJS, Go). Own event-driven architectures with PostgreSQL, MongoDB, Redis, and Kafka. Improve CI/CD, observability, and AWS infrastructure. Debug production issues, drive architectural decisions, deliver end-to-end features (including frontend work), and mentor junior engineers.

Own outcomes for a portfolio of eCommerce merchants by driving adoption, retention, expansion, and revenue growth. Advise brands on lifecycle engagement across WhatsApp, email, SMS, and other channels. Analyze funnels, cohorts, A/B tests, and lifecycle data to recommend experiments and growth opportunities. Leverage AI to improve customer success workflows, partner with Product, Engineering, Sales, and Marketing, lead feature pilots, and represent merchant feedback in product prioritization.

Serve as the technical bridge between sales, product, and engineering to drive merchant acquisition and successful integrations. Conduct demos, gather requirements, handle technical objections, prepare BRDs, support API/SDK/platform integrations, manage implementation projects, and collaborate cross-functionally to ensure timely go-lives and smooth onboarding.

Create approximately 100 short-form videos monthly, producing engaging on-camera content with GoKwik-provided products and setups. Collaborate with the content team, follow campaign objectives and brand guidelines, and maintain consistent, professional output. The role offers experience in content creation, social media, digital storytelling, D2C commerce, and growth marketing while helping build a creator portfolio.

Leads a performance marketing team serving D2C and eCommerce brands. Owns Meta paid campaign strategy and execution, optimizing CAC, ROAS, CTR, and CVR. Partners with brands and agencies on budgets, funnel diagnostics, creative testing, and campaign performance. Builds scalable playbooks, mentors marketers, tracks dashboards and conversion paths, and collaborates with product, analytics, and partnerships teams to drive measurable growth.

Support B2B merchant relationships, drive product adoption, analyze checkout and payment performance, identify growth opportunities, and execute A/B tests to improve conversion and revenue. The role tracks merchant KPIs, develops data-driven recommendations, communicates feedback to Product and Engineering, and builds long-term stakeholder relationships.

Implement and integrate GoKwik SaaS products for eCommerce merchants across Shopify, WooCommerce, and Magento. Gather requirements, create BRDs, support API and SDK integrations, troubleshoot web and mobile issues, and assist with analytics and ad-tech integrations. Act as the technical merchant contact, coordinate with product, engineering, and customer success teams, manage implementation milestones, resolve roadblocks, and ensure successful onboarding, go-live, and ongoing product adoption.

Drive enterprise revenue by owning end-to-end sales cycles for GoKwik's checkout, payments, engagement, and returns products. Build strategic partnerships with senior stakeholders, demonstrate ROI through solution-led selling, meet ambitious targets, and collaborate cross-functionally to align client needs with product capabilities while nurturing long-term enterprise relationships.

Lead DevSecOps initiatives across the engineering lifecycle: embed SAST/DAST and vulnerability scanning into CI/CD, design secure cloud-native architectures, automate secrets and IAM controls, integrate security tooling, lead incident response, run training and blameless postmortems, and own compliance readiness (SOC2, ISO 27001, PCI-DSS).

Drive cross-sell adoption of Afford across existing SME and enterprise merchants. Responsibilities include identifying high-potential accounts, conducting data-led outreach, engaging senior stakeholders, managing sales cycles, negotiating and closing deals, coordinating onboarding, maintaining CRM pipeline hygiene, tracking performance, and sharing merchant insights with Product and Marketing.

Manage a portfolio of D2C/eCommerce merchants to drive adoption, retention, expansion, and revenue through lifecycle marketing, analytics, A/B testing, and AI-driven workflows. Advise on multi-channel engagement (WhatsApp, Email, SMS), identify growth opportunities, run experiments, and influence product roadmap through cross-functional collaboration.

Manage B2B merchant relationships, drive adoption and value realization, analyze checkout and payment performance, identify growth opportunities, and execute optimization experiments. Track KPIs, translate data into recommendations, build stakeholder relationships, and collaborate with Product, Engineering, and Customer Engineering teams to improve merchant outcomes and product capabilities.