The Role
Own Ratio’s full sales cycle, revenue target, strategic account development, pipeline generation, forecasting, and new-business closure across Indian D2C and eCommerce brands. Sell consultatively to founders and senior business, technology, and growth leaders; develop ROI-driven business cases; navigate complex enterprise sales processes; and help establish repeatable GTM, prospecting, qualification, and closing motions for a new storefront category.
Summary Generated by Built In
About GoKwik
Why This Role Matters
What You’ll OwnNew Business & Strategic Revenue
Who You Are
Why GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands across the customer journey. From checkout optimization and payments to retention, engagement, and post-purchase experiences, GoKwik helps brands unlock incremental growth and build stronger, more efficient businesses. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik is building the infrastructure that powers the next generation of commerce.
Why This Role Matters
As Senior Manager – Sales, you will play a key role in driving new business growth, building strategic customer relationships, and expanding GoKwik’s presence across the D2C and eCommerce ecosystem.
This role requires a strong combination of consultative selling, strategic account development, and new business acquisition. You will be responsible for identifying high-potential brands, understanding their business challenges, positioning technology-led solutions, and driving opportunities from initial engagement to closure.
What You’ll OwnNew Business & Strategic Revenue
- Own revenue targets and drive new business acquisition across high-potential D2C, eCommerce, retail, and consumer brands.
- Build and manage a strong sales pipeline through outbound prospecting, GoKwik’s merchant ecosystem, founder networks, agencies, referrals, and industry relationships.
- Manage the complete sales cycle, from prospecting and discovery to solution presentation, negotiation, closure, and onboarding.
- Identify strategic accounts with opportunities to improve business performance through technology-led solutions.
- Build accurate revenue forecasts and maintain visibility into pipeline health, deal stages, risks, and closure timelines.
- Develop account plans to maximize revenue opportunities and establish long-term customer relationships.
- Engage with founders, CEOs, CXOs, and senior eCommerce, Growth, Digital, Marketing, and Technology stakeholders.
- Understand customer business models, growth priorities, existing technology stacks, operational challenges, and performance metrics.
- Develop data-backed business cases that demonstrate business value, operational efficiency, conversion improvement, and revenue impact.
- Navigate complex, multi-stakeholder sales processes and address objections related to technology adoption, integrations, migration, implementation, and commercial viability.
- Position technology-led solutions as strategic business enablers rather than standalone products.
- Build trust with senior stakeholders and establish credibility through a strong understanding of customer needs and industry dynamics.
- Contribute to defining the ideal customer profile (ICP), target segments, buying triggers, positioning, and sales strategy.
- Build repeatable prospecting, qualification, and closing processes to drive predictable revenue growth.
- Identify customer pain points, competitive dynamics, and emerging market opportunities.
- Collaborate with Product, Engineering, Growth, Marketing, and leadership teams to translate market insights into business and GTM priorities.
- Develop sales playbooks, customer success stories, proof-of-concept initiatives, and case studies to strengthen the sales motion.
- Explore new acquisition channels, strategic partnerships, and ecosystem relationships to expand market reach.
Who You Are
- 6–10 years of experience in B2B, SaaS, technology, or consultative sales, with a strong track record of new business acquisition and revenue generation.
- Proven experience owning and delivering against significant revenue targets.
- Strong experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands.
- Demonstrated ability to engage and influence founders, CEOs, CXOs, and senior business and technology stakeholders.
- Strong consultative and solution-selling capabilities, with the ability to translate business challenges into commercial opportunities.
- Proven ability to independently generate pipeline, manage strategic accounts, and close complex deals.
- Strong commercial acumen and the ability to develop ROI-driven business cases.
- Excellent communication, presentation, negotiation, objection-handling, and closing skills.
- Experience building market demand and driving adoption for technology solutions in competitive or evolving markets.
- Strong understanding of the Indian D2C, eCommerce, and technology ecosystem.
- Ability to operate with high ownership, autonomy, and a results-oriented mindset in a fast-paced environment.
Why GoKwik
At GoKwik, you’ll have the opportunity to work at the intersection of D2C, eCommerce, technology, and AI-led growth. You’ll engage directly with founders, CXOs, and senior business leaders, own meaningful revenue outcomes, and contribute to expanding GoKwik’s presence across the commerce ecosystem. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik offers the scale, network, and ownership to build meaningful business impact in a fast-paced, high-growth environment.
Skills Required
- 6-10 years of experience in B2B, SaaS, technology, or consultative sales
- Strong track record of new-business closure
- Experience owning and delivering against significant revenue targets
- Experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands
- Experience selling to founders, CEOs, CXOs, and senior eCommerce, Growth, or Technology stakeholders
- Strong consultative and solution-selling capabilities
- Ability to independently create pipeline and close strategic accounts
- Strong commercial acumen and ability to build ROI-driven business cases
- Excellent communication, presentation, negotiation, objection-handling, and closing skills
- Ability to sell a relatively new product and create demand in an evolving category
- Strong understanding of the Indian D2C and eCommerce ecosystem
- Ability to operate with high ownership and autonomy in a fast-moving environment
Am I A Good Fit?
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The Company
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
