The Role
Own Ratio’s full sales cycle, revenue target, strategic account development, pipeline generation, forecasting, and new-business closure across Indian D2C and eCommerce brands. Sell consultatively to founders and senior business, technology, and growth leaders; develop ROI-driven business cases; navigate complex enterprise sales processes; and help establish repeatable GTM, prospecting, qualification, and closing motions for a new storefront category.
Summary Generated by Built In
About GoKwik
Why This Role Matters
What You’ll OwnNew Business & Strategic Revenue
Who You Are
Why GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands across the customer journey. From checkout optimization and payments to retention, engagement, and post-purchase experiences, GoKwik helps brands unlock incremental growth and build stronger, more efficient businesses. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik is building the infrastructure that powers the next generation of commerce.
Why This Role Matters
Ratio is a next-generation storefront solution built for high-growth Indian D2C brands. It helps brands improve their digital storefront experience, site speed, conversion, and revenue per session while providing a more flexible and performance-focused alternative to their existing storefront setup.
As Senior Manager – Sales, you will play a key role in building the market for Ratio. This is an early-stage GTM sales role where you will be responsible for creating demand, identifying high-potential brands, selling a relatively new product, and establishing a repeatable sales motion.
You will work closely with founders and senior eCommerce, Growth, Digital, and Technology leaders to understand their existing storefront and growth challenges, build a compelling business case, and drive strategic opportunities from discovery to closure.
What You’ll OwnNew Business & Strategic Revenue
- Own the revenue target for Ratio and drive new business across high-potential D2C and eCommerce brands.
- Build and manage a strong pipeline through outbound prospecting, GoKwik’s merchant ecosystem, founder networks, agencies, referrals, and industry relationships.
- Own the complete sales cycle from prospecting and discovery to product demonstration, negotiation, closure, and onboarding.
- Identify and develop strategic accounts where storefront, conversion, technology, or performance limitations create a strong opportunity for Ratio.
- Build accurate forecasts and maintain strong visibility on pipeline, deal stages, risks, and revenue outcomes.
- Engage with founders, CEOs, and senior eCommerce, Growth, Digital, Marketing, and Technology stakeholders.
- Understand a brand’s storefront, technology stack, traffic profile, conversion funnel, and key growth metrics.
- Build data-backed business cases around site speed, UX, conversion, revenue/session, AOV, and GMV.
- Navigate complex, multi-stakeholder sales processes and handle objections around migration, integration, technology risk, existing agencies, Shopify, and internal bandwidth.
- Position Ratio as a strategic business and technology solution rather than a standalone SaaS product.
- Help define Ratio’s ICP, buying triggers, positioning, messaging, and sales process.
- Build repeatable prospecting, qualification, and closing motions for a new category.
- Identify recurring customer objections, competitive dynamics, and market opportunities.
- Work closely with Product, Engineering, Growth, Marketing, and leadership to translate market insights into product and GTM decisions.
- Develop scalable sales playbooks, customer proof points, POCs, and case studies that strengthen the sales motion.
Who You Are
- 6–10 years of experience in B2B, SaaS, technology, or consultative sales, with a strong track record of new-business closure.
- Proven experience owning and delivering against significant revenue targets.
- Strong experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands.
- Proven ability to sell to founders, CEOs, CXOs, and senior eCommerce/Growth/Technology stakeholders.
- Strong consultative and solution-selling capability with the ability to understand business problems and translate them into commercial opportunities.
- Demonstrated ability to independently create pipeline and close strategic accounts.
- Strong commercial acumen with the ability to build ROI-driven business cases.
- Excellent communication, presentation, negotiation, objection-handling, and closing skills.
- Comfortable selling a relatively new product and creating demand in a market where the category is still evolving.
- Strong understanding of the Indian D2C and eCommerce ecosystem.
- Ability to operate with high ownership and autonomy in a fast-moving environment.
Why GoKwik
At GoKwik, you’ll have the opportunity to work at the intersection of D2C, eCommerce, technology, and AI-led growth, while helping build a new category within the commerce ecosystem. You’ll work directly with founders, CXOs, and senior business leaders, own meaningful revenue outcomes, and have the autonomy to shape the GTM motion for Ratio from the ground up. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik offers the scale, network, and ownership to build something meaningful while working in a fast-paced, high-growth environment.
Skills Required
- 6-10 years of experience in B2B, SaaS, technology, or consultative sales
- Strong track record of new-business closure
- Experience owning and delivering against significant revenue targets
- Experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands
- Experience selling to founders, CEOs, CXOs, and senior eCommerce, Growth, or Technology stakeholders
- Strong consultative and solution-selling capabilities
- Ability to independently create pipeline and close strategic accounts
- Strong commercial acumen and ability to build ROI-driven business cases
- Excellent communication, presentation, negotiation, objection-handling, and closing skills
- Ability to sell a relatively new product and create demand in an evolving category
- Strong understanding of the Indian D2C and eCommerce ecosystem
- Ability to operate with high ownership and autonomy in a fast-moving environment
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
