Teams at GoKwik

Lead SRE-focused reliability for production systems: run on-call and incident response, debug distributed systems, design self-healing scalable infrastructure, build observability (metrics, logs, traces, SLIs/SLOs, APM), support Terraform/Kubernetes/CI-CD automation, mentor engineers, conduct blameless postmortems, and drive resiliency improvements.

Drive enterprise revenue by owning end-to-end sales cycles for GoKwik's checkout, payments, engagement, and returns products. Build strategic partnerships with senior stakeholders, demonstrate ROI through solution-led selling, meet ambitious targets, and collaborate cross-functionally to align client needs with product capabilities while nurturing long-term enterprise relationships.

Manage onboarding and adoption for a portfolio of D2C merchants using KwikEngage. Drive retention, monitor account health, analyse campaign performance, provide data-backed recommendations, identify upsell opportunities, and collaborate with Product, Engineering, and Marketing to improve customer outcomes.