Jobs at Gesa Credit Union

Develops community partnerships and outreach plans to promote credit union programs, products, and services. Coordinates community giving, sponsorships, financial education, high school credit union branches, external events, campaigns, vendors, budgets, and volunteers. Creates public-facing content, represents the credit union at business development events, supervises student employees, tracks campaign performance, and ensures consistent brand messaging. Travel, relationship management, event coordination, and data-driven recommendations are required.

Administers health, welfare, retirement, life insurance, and compensation programs. Manages enrollments, terminations, qualifying life events, benefit inquiries, records, renewals, broker relationships, compensation data, job evaluations, salary structures, HRIS updates, orientations, reporting, compliance, and employee training. Maintains confidentiality, supports HR process improvements, and provides backup across HR functions.

Handles member and internal inquiries, account administration, ACH processing, cash letter files, general ledger transactions, audits, reports, document retention, and exception research. Ensures accurate and timely processing while meeting service-level agreements, protecting sensitive information, complying with BSA requirements, and identifying process improvements. Provides professional member service and collaborates with leadership and internal departments.

Performs general ledger and subsidiary account reconciliation, journal entries, accounts payable, financial reporting, month-end and quarter-end close activities, budgeting, wire transfer administration, and vendor financial due diligence. The role researches discrepancies, maintains accounting records, supports regulatory compliance and investment processes, coordinates with departments, and provides accounting assistance across the credit union.

The Senior Internal Auditor administers audit planning, risk assessments, quality assurance, audit methodology, issue management, and external audit coordination. The role performs internal control audits, develops audit programs and reports, monitors remediation, tracks operational metrics, supports strategic initiatives, and mentors auditors. The position requires financial institution audit experience, knowledge of applicable regulations, internal control testing expertise, and familiarity with Internal Audit QAIP processes.

Owns the technical lifecycle of assigned products, including roadmap development, backlog prioritization, requirements documentation, Agile delivery, vendor coordination, budgeting, regulatory compliance, and upgrades. Collaborates with business owners, developers, stakeholders, and vendors to deliver valuable product outcomes. Uses user feedback, operational metrics, and product success measures to guide prioritization, improve performance, and maintain product health.

Owns the technical lifecycle of multiple digital products, including strategy, roadmaps, backlogs, requirements, metrics, upgrades, compliance, and vendor coordination. Partners with business stakeholders and development teams using Agile practices to prioritize features, manage delivery, validate outcomes, and maintain product health. The role also mentors Product Owners, facilitates planning and reviews, supports testing, and ensures products meet regulatory, security, and business objectives.

Owns the technical lifecycle of multiple products, including roadmap planning, backlog prioritization, requirements documentation, stakeholder alignment, vendor coordination, budgeting, testing, upgrades, and regulatory compliance. The role facilitates Agile ceremonies, defines product metrics, analyzes user feedback and operational data, manages technical and non-functional requirements, and ensures continuous delivery of valuable product outcomes with minimal oversight.

Designs UX/UI experiences for online banking, websites, digital applications, marketing email, and internal software. Responsibilities include information architecture, interaction strategy, visual design, Figma prototyping, component-library development, usability testing, funnel analysis, accessibility, design QA, and stakeholder presentations. The role partners with product, development, brand, marketing, and compliance teams to optimize member journeys and create accessible, data-informed digital experiences.

Leads brand copywriting and content strategy across digital, print, branch, and community channels. Owns Gesa’s brand voice, editorial planning, content governance, standards, audits, and lifecycle management. Translates complex financial information into clear member communications, uses performance data to improve content, partners on SEO and accessibility, and guides responsible adoption of AI content tools. Coaches internal contributors and coordinates stakeholders to ensure consistent, accurate, engaging communications.

Lead and manage a commercial lending team for Portland/Vancouver, overseeing loan underwriting, portfolio performance, MBL monitoring, delinquencies, and credit approvals. Drive business development, cross-sell deposit and cash management products, ensure regulatory compliance, coach staff, produce reporting, and recommend process/product improvements to support safe, profitable growth.