Jobs at Frank Winston Crum Insurance

Adjust and resolve low- to moderately-complex commercial general liability claims, including litigated matters. Investigate coverage, evaluate damages, negotiate settlements, manage litigation with defense counsel, retain experts, maintain reserves, document activity, and communicate with insureds, claimants, attorneys, and internal teams to close files efficiently and compliantly.

Provide administrative support to the General Liability claims team: perform claim intake, review TPA systems for legal invoice payments, update claim and policy records, handle calls and emails, manage mail and large file links, compile reports, escalate issues to management, and back up claims administrative staff. Maintain accurate electronic timeclock entries.

Performs virtual and hybrid premium audits for workers’ compensation and general liability policyholders. Reviews payroll, financial records, business operations, classifications, and policy documentation to calculate auditable exposures and premium adjustments. Prepares audit workpapers and reports, communicates findings to insureds, agents, and internal teams, ensures compliance with insurance regulations, and maintains audit procedures while tracking regulatory and classification changes.

Manage mid-to-large commercial property & casualty accounts: qualify new business, prepare submissions, market accounts to carriers, coordinate renewals, handle endorsements/certificates, support sales activities, maintain records, and build client and carrier relationships while ensuring compliance and timely communication.

The Commercial Lines Underwriting Assistant processes business submissions, interacts with agents, and supports underwriting tasks and administrative duties while ensuring data accuracy.