Jobs at Foresters Financial

Receive, analyze, calculate, and process Canadian and US contractual and non-contractual certificate change and conversion requests. Enter changes into multiple admin systems, perform required calculations, update CRM/USSI, communicate with members and producers, escalate system rejects, and support commissions and other teams while meeting service levels and deadlines.

The Commissions Administrator is responsible for managing insurance adviser commission inquiries, processing payments, and ensuring accurate data input while meeting tight deadlines.

The Actuarial Analyst will support IFRS17 reporting, AAR preparation, process improvements, and maintain documentation while developing stakeholder relationships and gaining actuarial experience.

Actuarial co-op supporting ALM and risk functions by performing financial modeling, sensitivity analysis, ALCO support, model governance, and reporting. Works cross-functionally with actuarial, investments, finance, IT, and supports preparation of the Appointed Actuary Report.

Manage and coach a software development team, define engineering practices, drive delivery and architecture decisions, ensure application quality, security and scalability, recruit and evaluate staff, and coordinate cross-functional project execution and maintenance.

Provide administrative support for certificate changes (Agent of Record, duplicates, replacements, illustrations). Process requests in internal systems, update records, respond to agents/customers, meet SLAs, ensure compliance, assist team during peak periods, and suggest process improvements.

Design and govern enterprise application architectures aligned with TOGAF and organizational standards. Advise on solution design, integration (SOA/ESB/BPEL), web and mainframe technologies, assess performance and compliance, and provide technical leadership to ensure reusable, secure, and business-aligned application solutions.

Lead valuation, reporting, and ALM activities supporting the Appointed Actuary. Drive actuarial systems and data governance, oversee new business profitability reporting and planning, partner with Finance, Risk, Investments, and Product, and manage a team to deliver capital, valuation, and modelling insights for senior leadership.

Lead pricing, product development support, and profitability management for annuity products. Set best-estimate assumptions, validate and govern pricing models, manage reinsurance relationships and RFPs, assess capital impacts under statutory and RBC frameworks, support ALM and hedging optimization, ensure actuarial compliance, present recommendations to leadership, and lead a team of pricing actuaries and analysts.

Manage multiple concurrent IT and business projects using project management methodologies. Plan, schedule, budget, assess risks, lead teams, manage stakeholders, oversee implementations, and ensure projects deliver on time, scope, and budget while handling change management and post-project reviews.

The role involves providing high-quality customer service by answering calls, collaborating with teams, and enhancing customer relationships, primarily in French and English.

Investigate and address commission inquiries from insurance advisers, ensuring timely payment and accurate processing of commission data while maintaining high service standards.

The Compensation Administrator manages compensation processes for producers, provides customer service support, resolves inquiries, and ensures accurate compensation adjustments and debt recovery in compliance with guidelines.

The Inside Sales Representative is responsible for training financial advisors, increasing sales, managing inquiries, and creating presentations, while collaborating with directors and handling new business cases.

The Manager, Digital Acquisition leads the digital marketing strategy to generate high-quality leads, improving sales conversions through data-driven optimizations across digital channels, while collaborating with various stakeholders and vendors.

Handle shipping/receiving and inbound/outbound mail, process and index scanned documents, reconcile applications and cheques, assemble and quality-check life insurance certificate packages, troubleshoot imaging issues, and distribute packages while ensuring compliance with regulations and SLAs.

Handle inbound agent calls to educate, recommend, and sell Foresters Financial life and annuity products. Provide sales and marketing support, track activities in systems, meet call metrics, collaborate with internal teams, and follow compliance while pursuing professional development.

Support and evolve Foresters' North American privacy program: investigate breaches, conduct privacy impact assessments, advise on privacy risks (including AI), manage vendor privacy due diligence and data subject requests, update policies, and support regulatory reporting and compliance monitoring.

Perform mailroom, shipping/receiving, imaging and indexing tasks: process inbound/outbound mail, scan and index life and annuity documents, reconcile applications and cheques, assemble and distribute contract/certificate packages, troubleshoot scanning issues, and ensure accuracy and compliance with SLAs and regulatory requirements.

Drive growth of life and annuity sales by supporting national sales managers with field development, training, onboarding, call campaigns, sales presentations, and distributor/agent relationship management. Provide sales support, respond to product inquiries, report activity, and represent the company professionally. Role requires heavy travel to support distributor relationships.