Key Responsibilities
- Scan and capture all tracking details for outbound courier shipments.
- Support shipping and receiving function as required by handling incoming shipments, distributing mail to various internal customers, process all US and Canadian outgoing mail to be sent via Canada Post, USPS, ICS and FedEx.
- Handle sorting and distribution of incoming correspondence that is printed by a third party vendor and prepare outgoing mail using inserter machine
- Prepare and process all shipments for US and Canadian certificate packages
- Investigate and re-send returned US and Canadian mail as required.
- Prepare mailing labels for agent correspondence
- Support our internal and external business partners
- Maintenance of in-house inventory
- Proactively identify process improvement opportunites
Key Qualifications
- Excellent attention to detail ensuring quality standards are met at all times
- Ability to manage daily workflow to meet tight deadlines
- Must be able to work under minimal supervision and take ownership
- Ability to work in a fast paced and ever changing environment
- Receptive to feedback, asks questions to obtain clarification
- Strong oral & written communication skills and customer service skills to internal & external clients.
- Knowledge and skill in the application of computer software programs and accurate data entry skills
- Ability to work effectively in a team environment or as an individual as required
- Knowledge of Microsoft Office application i.e. Excel, Outlook.
- Hours of operation are from 8am to 8pm, including Saturdays and Canadian Statutory holidays as required. In office Position.
In Office Position
Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
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What We Do
Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.
