- Responsible for the analysis of business problems and the elicitation and communication of various levels of requirements (including user stories, prototypes, functional and non-functional requirements) to bring value and support delivery
- Lead and facilitate project definition workshops with Foresters Financial business and IT representatives
- Assist the business by showing empathy, helping to break down complicated problems, and facilitating decisions
- Provide input into the evaluation, estimation, and development effort
- Strive for ongoing learning and improvement
- Ensure integration and measurement of operational changes
- Act as a Subject Matter Expert in areas of expertise on projects, as required
- Ability to quickly develop and manage strong relationships with internal and external stakeholders of all levels
- Collaborate with cross-functional teams to implement projects and system enhancements ensuring alignment with business and enterprise objectives
- Play an active role during testing (system Integration, user acceptance, etc.) and creation/review of acceptance criteria
- Participate and contribute to the maturity of the Business Analysis practice
- Education (minimum required): Post Secondary Degree in business, computer science, information technology or equivalent educational or professional experience and/or qualifications
- Any relevant certifications such as IIBA certifications (CCBA, CBAP, AAC), Certified Product Owner, would be desirable
- Experience (minimum required): 7 to 10 years of business analysis and or business systems analysis experience in a life insurance or software vendor environment
- Life Insurance subject matter expertise, including understanding fundamentals of Term, Whole Life Universal Life and Annuity Products
- Experience in requirement definition in one or more of the following functional areas: New Business/Underwriting, CRM, Point of Sale applications, Policy Administration, Life Insurance Products, Call Center
- Experience supporting a New Business and Underwriting system and creating/writing rules that facilitate business and technical requirements
- Underwriting Pro experience is preferred but not mandatory
- Working Knowledge of process mapping and journey mapping both customer and internal user experiences
- A self-starter with the ability to lead and provide thought leadership in a cross functional environment
- Excellent written and verbal communication skills
- Superior facilitation and presentation skills
- Strong interpersonal skills and ability to integrate well with internal and external stakeholders at all levels
- Strong analytical and problem-solving skills to proactively decompose complex issues into manageable pieces
- Ability to bridge the gap between business need and technical requirements and implementation
- Experience excelling in a collaborative environment
- Experience working with Waterfall and Agile
- Proficient with Microsoft Office Suite including Visio and Azure Dev Ops
- Proven experience documenting business requirements (functional and non-functional)
- Strong organizational skills
- Demonstrated experience successfully working with business analysis methodologies and performance measures
- Strong service orientation; a track record of responsiveness to business needs within a fast-paced environment
- Demonstrated ability to establish priorities and meet tight deadlines
#LI-Hybrid
Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
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What We Do
Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.
