Jobs at First National Bank Texas

Investigates and processes check-related claims involving forgery, unauthorized withdrawals, identity theft, credit bureau issues, and check reclamations. Researches claim documentation, recommends dispositions, initiates internal closings, communicates with customers and financial institutions, and resolves routine issues within established policies and approval limits. The role requires attention to detail, critical thinking, organization, customer service, and effective communication while meeting deadlines and maintaining accurate records.

Develops portfolio risk dashboards, stress tests, concentration and risk appetite analyses, and governance reporting for bank leadership and the Board. Administers ACL/CECL models, supports audits and examinations, manages credit policy and exception governance, and coordinates loan review and remediation activities. Designs controlled AI agents, analytics, and automated workflows for credit risk functions while providing independent oversight and executive-level risk analysis.

Provides administrative support for a mortgage department by managing calendars, meetings, invoices, reports, inventory, phones, filing, events, errands, and office supplies. Assists loan officers with light loan processing and completing loan files. Requires computer and office equipment use, extended sitting or standing, and lifting up to 25 pounds.

Provides bilingual English/Spanish customer support through calls, live chat, secure messages, and email. Resolves customer, operational, and technical issues, researches inquiries, maintains accurate SharePoint records, and coordinates with internal departments. The role requires accurate first-contact resolution, professional communication, multitasking across applications, adherence to procedures, deadline management, and availability during weekends and holidays.

Processes high-volume legal documents, court orders, garnishments, subpoenas, bankruptcy notices, escheatment requests, and related banking matters. Reviews legal and regulatory requirements, researches account information, processes holds and releases, coordinates payments, communicates with courts and government agencies, maintains audit records, escalates complex issues, and supports compliance and workflow improvements.

Provides bilingual English/Spanish customer support through calls, live chat, secure messages, and email. Resolves customer inquiries and operational or technical issues, researches complaints, maintains SharePoint records, and coordinates with internal departments. The role requires accurate communication, multitasking across applications, adherence to procedures, deadline management, and availability for weekends and holidays.

Prepares financial and regulatory reports, manages month-end close, journal entries, reconciliations, audits, taxes, and intercompany accounting. Reviews staff accountant work, supports budgeting, maintains compliance with accounting standards, and improves departmental workflows through automation. The role also provides training, assists with banking and regulatory reporting, and oversees property tax processes for more than 300 branches.

Processes consumer and business account opening exceptions, conducts due diligence for sole proprietorship and business accounts, reviews consumer identification and sanctions holds, and supports department productivity goals. The role requires accurate, efficient, detail-oriented work involving online applications and reloadable prepaid cards. Additional responsibilities may include training new employees. Candidates should be organized, analytical, able to meet deadlines, and comfortable using Microsoft Office in a team environment.

Manages secondary-market quality control audits, HMDA data reviews, compliance monitoring, regulatory reporting, audit preparation, and issue follow-up. Maintains compliance policies, procedures, reports, and training materials; supports Compliance Committee activities and develops strong relationships with business units and third parties. Requires effective communication, attention to detail, confidentiality, independent work, and proficiency with Microsoft Office. Travel may be required as necessary.

Evaluates commercial loan applications by reviewing business and financial data, assessing credit risk, making lending decisions within established limits, and monitoring loan portfolios. Maintains customer relationships, conducts credit reviews, follows up with borrowers, develops referral partnerships, and builds a new-business pipeline through networking and business development.

Investigates digital banking fraud alerts, communicates with bank personnel, financial institutions, account holders, and Corporate Security, and completes fraud-related tasks accurately and promptly. Makes routine decisions within company policies and approval limits, maintains confidentiality and professionalism, and manages repetitive computer-based work under deadlines. Requires strong communication, organization, customer service, attention to detail, and teamwork.

Researches and reconciles general ledger, ATM, correspondent, and internal account discrepancies. Resolves adjustment items, processes duplicate detection reports, researches proof corrections and account rejects, maintains case documentation, and communicates with bank employees, vendors, financial institutions, and account holders. Performs routine decisions within policy and approval limits while meeting deadlines and maintaining accurate records.

Handles incoming customer calls related to transaction disputes, records dispute reasons, responds to inquiries about existing disputes, researches transaction data, and meets service-level agreements, deadlines, productivity goals, and compliance requirements. The role requires accurate documentation, professional communication, regular attendance, customer service skills, computer proficiency, and the ability to work independently and collaboratively.

Develops community development relationships and evaluates CBO and CDFI capacity for loans and investments. Supports CRA financing structures, economic development initiatives, grants, partnerships, and innovative multi-layer projects. Advocates for LMI borrowers, provides technical assistance, represents the bank externally, oversees CRA training, and reports to CRA leadership. Requires up to 50% travel and familiarity with community development lending, tax credit programs, underwriting, and investment products.

Manages commercial loan portfolios from application review and risk analysis through approval, closing, monitoring, and collections. Interviews applicants, evaluates financial data, makes lending decisions within authorized limits, prepares loan packages for committees, maintains customer relationships, conducts private banking, develops new business, and monitors an active pipeline. The role also requires follow-up on customer financials, collection of past-due accounts, networking, and effective teamwork.

Administers the audit quality assurance and improvement program by updating methodologies, manuals, and procedures; aligning workflows with professional auditing standards; conducting self-assessments; reviewing audit files for workpaper sufficiency and IIA Standards compliance; identifying execution and documentation gaps; and reporting QAIP metrics and trends to senior management.

Prepares financial statement and tax return spreads, monitors loan credit risk, underwrites consumer and small commercial loans, evaluates repayment capacity and financial ratios, researches borrower industries and markets, identifies policy exceptions and repayment risks, orders residential appraisals, and documents credit assessments while ensuring regulatory compliance.

Provides administrative support for a mortgage office, including calendar management, meeting and travel coordination, invoice review, reporting, inventory and supply orders, phone coverage, filing, events, errands, and light loan processing. Assists loan officers with loan file completion and other duties. Requires bilingual English/Spanish communication, computer proficiency, organization, attention to detail, and the ability to work independently and collaboratively.

Prepare and analyze financial statements and tax returns to underwrite consumer loans, monitor ongoing credit risk and covenant compliance, order residential appraisals, identify policy exceptions, ensure regulatory compliance, and support special projects.

Lead accounting function for the bank by researching and applying complex accounting standards, preparing technical position papers, overseeing monthly/quarterly and managerial reporting, maintaining internal controls, supporting audits and regulatory reporting, managing general ledger processes, improving systems and processes, and supervising accounting staff.