Jobs at Filevine

The Government Account Executive will sell Filevine’s case management software to mid-market legal clients. Responsibilities include managing the full sales cycle, prospecting, qualifying leads, conducting tailored demonstrations, guiding evaluations, forecasting performance, maintaining CRM data, developing territory strategies, partnering with SDRs, reporting metrics, and consistently meeting or exceeding sales quotas.

Leads quality initiatives for AI-driven legal software, designing and executing end-to-end test strategies across workflows, integrations, APIs, webhooks, and event-driven systems. Validates AI-generated conversations, summaries, and data capture; develops QA documentation; investigates defects; conducts exploratory testing; improves automation coverage; and partners with Product and Engineering on requirements, design, release readiness, compliance, and continuous quality improvement. Mentors QA team members and advocates for reliable, scalable releases.

Coordinates partner and sales onboarding before implementation by improving discovery quality, validating customer requirements and implementation scope, reviewing statements of work, assessing partner fit, and identifying risks early. The role aligns Sales, Implementation, customers, and Certified Implementation Partners to improve quote accuracy, reduce rework, and support successful implementations. It requires strong organization, analytical tracking, cross-functional influence, and composure in fast-paced, customer-facing situations.

The Quality Assurance Analyst II will analyze requirements, create test cases and plans, execute manual and exploratory testing, troubleshoot and reproduce defects, document bug reports, verify fixes, and prioritize test execution. The role also collaborates with QA engineers to expand automated test coverage based on business priorities and risks. Strong communication, analytical problem-solving, attention to detail, and familiarity with test management and bug-tracking tools are required.

Lead quality initiatives for AI-driven workflows and complex software systems. Design and execute end-to-end test strategies, validate AI-generated outputs, test APIs, webhooks, integrations, and event-driven architectures, and conduct exploratory and manual testing. Partner with Product and Engineering on requirements and release readiness, improve automation coverage, document defects and QA standards, and mentor QA team members while ensuring reliable, compliant, and scalable releases.

Develop and deliver sales training, onboarding, and enablement programs; create presentations, case studies, product demos, and other sales collateral; collaborate cross-functionally with Product, Marketing, and Revenue Operations; analyze sales metrics to improve effectiveness; and stay informed on industry trends, competitors, and customer needs.

Lead quality engineering for a backend-heavy Immigration AI platform. Design test plans and cases, establish test environments, execute manual and automated testing, build custom frameworks and tooling, and test REST, asynchronous, event-driven, and backend services. Mentor engineers, conduct code reviews, identify automation opportunities, apply GenAI and LLMs, perform load and stress testing, and improve testing pipeline scalability, performance, and efficiency.

Facilitate remote legal depositions by managing Zoom sessions, troubleshooting participant technology, administering oaths, managing on- and off-the-record moments, following procedural scripts, protecting confidentiality, and ensuring high-quality audio for transcription. This flexible 1099 contractor role requires an active Colorado notary commission, reliable internet, a professional workspace, and availability during standard business hours.

Translate legal workflows into AI and ML requirements, evaluate model outputs, create legal AI quality standards, develop rubrics and annotation guidelines, identify hallucinations and edge cases, and provide structured feedback to engineering and product teams. Collaborate with ML engineers, product managers, data scientists, and annotation teams to improve prompts, retrieval strategies, agent workflows, and legal AI reliability.

Administer and optimize the Filevine legal technology platform for client law firms. Advise on configurations and workflows, troubleshoot technical issues, lead feature rollouts, train users, document processes, manage onboarding and offboarding, audit business processes, and drive platform adoption. The role requires legal workflow knowledge, SaaS administration, integration and automation expertise, project management, and frequent travel to client offices in the San Diego and Los Angeles area.

Administer and optimize the Filevine legal technology platform for law firm clients. Advise on configurations and workflows, troubleshoot technical issues, lead feature rollouts, manage onboarding and offboarding, audit business processes, train users, document procedures, and drive platform adoption. The role requires legal operations knowledge, SaaS integration experience, project leadership, bilingual English-Spanish proficiency, and availability in the Los Angeles area.

Build and operate real-time legal technology services across backend and frontend systems. Architect, deploy, monitor, debug, and scale high-availability applications and streaming pipelines. Partner with ML engineers on infrastructure and pipelines, review code, mentor engineers, and improve platform quality. The role requires full-stack ownership, strong streaming or queuing experience, product judgment, and fluent English collaboration.

Own AI-powered product features from technical design through production rollout, monitoring, and maintenance. Design APIs, services, data pipelines, and workflows integrating LLMs and machine-learning capabilities. Build reliable, secure, scalable systems using retrieval, structured generation, tool use, human review, and fallback patterns. Establish quality metrics and feedback loops while collaborating with ML engineers, software engineers, product teams, and legal domain experts.

Own AI-powered product features from design through deployment, monitoring, and maintenance. Build APIs, services, data pipelines, and workflows integrating LLMs; productionize prototypes with reliability, scalability, security, and cost controls. Implement retrieval, grounding, structured generation, tool use, human review, fallbacks, evaluations, tracing, and feedback loops. Collaborate with engineering, ML, product, and legal experts to deliver dependable customer experiences.

Administer and optimize the Filevine legal technology platform for client law firms. Advise on configurations and workflows, troubleshoot technical issues, manage feature rollouts, support onboarding and offboarding, audit business processes, and drive platform adoption. The role also includes creating documentation, training users, providing technical support, managing integrations and automation, and leading cross-functional initiatives during Eastern Time Zone hours.

Develop and maintain backend applications using .NET, C#, Redis, OpenSearch, AWS, and cloud-native technologies. Responsibilities include troubleshooting software issues, optimizing performance and reliability, conducting code reviews, supporting applications, and leading software and process improvements. The role also involves mentoring colleagues, collaborating independently or with teams, and ensuring high-quality software delivery.

Provides first-line support to API users and integration partners through tickets, email, and chat. Troubleshoots authentication, request formatting, and endpoint issues; explains technical concepts; documents resolutions; escalates complex problems to engineering; guides users through API documentation; and contributes to knowledge-base content.

Leads an enterprise Account Executive team responsible for acquiring new customers and achieving revenue targets. Responsibilities include strategic sales planning, forecasting, pipeline generation, territory planning, coaching, mentoring, performance management, and cross-functional collaboration with Sales Engineering, Marketing, Implementation, Customer Success, Product, and Sales Leadership. The role also partners with senior sales leaders to improve alignment, win rates, and revenue growth.

Develops, optimizes, and maintains scalable web applications and sites using Python-based frameworks. Builds responsive and accessible front-end experiences with HTML and CSS, collaborates with design and product teams on UI/UX, and manages code quality, version control, and deployment through GitLab. Requires professional Python web development experience, strong HTML/CSS fundamentals, full lifecycle web development capability, problem-solving skills, and fluent English. Django, Sass, Git workflows, and JavaScript experience are preferred or beneficial.

As a Digital Reporter, manage Zoom sessions, troubleshoot technical issues, administer oaths, and ensure transcript quality during remote legal proceedings.