Jobs at Félix (felixpago)

Design and implement scalable backend microservices for a chat-driven remittance platform, build and iterate chatbot conversational interfaces, manage infrastructure on Google Cloud and Kubernetes to handle high traffic, mentor junior developers, and collaborate with product and UX to improve user experience using analytics and customer feedback.

As a Senior Growth Product Manager, you will lead product initiatives that enhance user acquisition, activation, and referral strategies, ensuring measurable business outcomes through data-informed decision-making and cross-functional collaboration.

Own end-to-end execution for payout integrations and rail health: integrate and test new payout rails, monitor provider status, lead outage response, set up post-launch monitoring, intake and scope cross-functional requests, and produce runbooks/SOPs to scale operations.

Own execution of payout integrations and monitoring: lead end-to-end integration, testing, post-launch monitoring, outage response, provider health tracking, intake and scoping of cross-functional requests, and create runbooks/SOPs to scale operations.

Own execution of payout integrations and monitoring for the disbursements product. Manage end-to-end integration, testing, post-launch monitoring, incident response, runbooks, and short-turn cross-functional requests to ensure reliable, scalable payout rails.

As the Identity Product Manager, you will oversee the strategy and development of the identity platform, focusing on customer identification, authentication, and account management. You will collaborate with cross-functional teams to ensure platform extensibility, data integrity, and security while driving significant business impact.

The Product Analyst will provide insights to empower Product Managers, analyze user data and trends, drive business recommendations, and support product initiatives and engagement tracking.

The Senior Treasury Manager will oversee Felix's treasury function, managing cash and liquidity, banking relationships, debt facilities, and internal controls while building a treasury team and collaborating cross-functionally.

As Senior Product Manager, Pricing, you'll lead the pricing strategy, run complex experiments, and collaborate with Finance and Engineering to develop a dynamic pricing infrastructure for a financial ecosystem focused on Latin immigrants.

Lead loss mitigation, predictive collections, and loss forecasting (CECL) for consumer lending. Build data models and contact strategies, align conversational operations, manage credit loss budgets, vendor selection, and present risk insights to executive stakeholders.

Design and own loss mitigation, predictive collections, and CECL loss forecasting. Partner with Operations to implement conversational contact strategies (WhatsApp/SMS), build propensity-to-pay and recovery models, manage credit loss budgeting and capacity planning, and evaluate/onboard third-party collections vendors and software to protect capital and optimize recoveries.

Lead design and execution of loss mitigation, predictive collections, and CECL loss forecasting. Build data models and contact strategies, align conversational operations, manage credit loss budgeting, and evaluate third-party vendors to maximize recoveries and protect the balance sheet.

Lead loss mitigation, forecasting, and collections strategy for consumer lending. Build CECL-based loss forecasts, predictive propensity-to-pay models, automated contact strategies (WhatsApp/omnichannel), manage credit loss budgets, and evaluate third-party recovery vendors while presenting impacts to executive leadership.

Own and scale fraud operations SOPs: design, document, audit, and optimize high-volume workflows. Define KPIs, build monitoring and dashboards, identify automation opportunities with Product and Engineering, manage change control, and protect legitimate user experience while minimizing fraud.

Own and optimize fraud operations SOPs: document and scale workflows, design governance and audit processes, define metrics, identify automation opportunities with Product and Engineering, manage change control, and safeguard a frictionless user recovery experience while minimizing fraud.

Own and optimize fraud operations SOPs: document scalable workflows, design governance and audits, define KPIs, identify automation opportunities with Product and Engineering, and safeguard frictionless user recovery from false declines.

Own operational readiness for fraud-related new products and launches: design fraud risk vectors and governance, build SOPs and queues, run cross-functional launch timelines, monitor post-launch effectiveness, and report readiness to leadership.

Own operational readiness for fraud-related product launches: design fraud risk vectors, build SOPs and Go/No-Go playbooks, define queues/SLAs, run cross-functional launch workstreams, monitor post-launch and report status to leadership.

Own operational readiness for fraud-related product launches: design fraud risk vectors, build SOPs and Go/No-Go playbooks, define queues and staffing, run cross-functional launch project workstreams, monitor post-launch effectiveness, and report readiness to leadership.

Partner with product managers to analyze funnels, user conversations, and experiments. Deliver dashboards, bespoke analyses, A/B test support, impact sizing, and clear data-driven recommendations to guide product prioritization.